Heatherton World of Activities

Heatherton World of Activities รีวิว, St. Florence

สนามกอล์ฟ • เกมและแหล่งรวมความบันเทิง
10:00 น. - 16:30 น.
วันจันทร์
10:00 น. - 16:30 น.
วันอังคาร
10:00 น. - 16:30 น.
วันพุธ
10:00 น. - 16:30 น.
วันพฤหัสบดี
10:00 น. - 16:30 น.
วันศุกร์
10:00 น. - 16:30 น.
วันเสาร์
10:00 น. - 16:30 น.
วันอาทิตย์
10:00 น. - 16:30 น.
ข้อมูล
ระยะเวลาที่แนะนำ
2-3 ชั่วโมง
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ร้านอาหาร
106 ภายใน 5 กม.
สถานที่ท่องเที่ยว
53 ภายใน 10 กม.

4.5
1,212 รีวิว
ดีเยี่ยม
758
ดีมาก
321
ธรรมดา
80
แย่
28
แย่มาก
25

kez123uk
กลอสเตอร์, UK131 ผลงาน
ธ.ค. ค.ศ. 2021 • ครอบครัว
Great venue- despite it being wet and windy at times.
Really good accessibility for wheelchair user- crazy golf all flat/tarmac areas/slopes which are hard surfaces so can wheel up.
Pistol shooting and archery have wider spaces - staff were really helpful. In particular Mark was brilliant and spent time showing our son the pistols so he could do this independently.
Food fresh and not expensive.
Could have done more but we were happy with what we had done.
เขียนเมื่อ 30 ธันวาคม ค.ศ. 2021
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

Travelling3D
เวลส์, UK99 ผลงาน
พ.ย. ค.ศ. 2021 • เพื่อนๆ
I visited here for a day trip with my children (aged 6 & 9) I pre booked 30 tokens (£64.50) - we used them all but didn’t need to buy any extra. There were a few rides closed that day but this was clearly stated on the board near reception. We did all the rides first; then visited the gift shop. Good prices & items for sale. We then went into the arcades & spent about half hour on the 2p machines. (Coin machine inside where you can use your contactless card & get £10 in £1 coins) There’s a Children’s indoor play area which we used the tokens for. I bought some hot chocolates in the cafe, can’t remember the prices but wasn’t anything too outrageous. We then used our last tokens for crazy golf where you collect the clubs & balls from the little window outside the gift shop. Excellent day out which we would happily do again
เขียนเมื่อ 26 ธันวาคม ค.ศ. 2021
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86heardy86
Worle, UK126 ผลงาน
พ.ย. ค.ศ. 2021 • คู่รัก
Brilliant day from start to finish. Friendly and accommodating staff and such fab value for money. Had a great day! Food in the cafe was good too.
เขียนเมื่อ 24 พฤศจิกายน ค.ศ. 2021
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Huw R
Pembrokeshire, UK21 ผลงาน
พ.ย. ค.ศ. 2021 • เพื่อนๆ
Had the best day ever in heatherton and met Kara the most wonderful lady ever! All places should have staff like Kara:) 10/10 woman
เขียนเมื่อ 21 พฤศจิกายน ค.ศ. 2021
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worldoflucy d
1 ผลงาน
พ.ย. ค.ศ. 2021 • คู่รัก
WOW! Went on a sunny but cold November morning. Go karting was electrifying as were the bumper boats. Kara from the gift shop was amazing and so kind. Can’t wait to come back next weekend!
เขียนเมื่อ 21 พฤศจิกายน ค.ศ. 2021
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shazzaramma
cornwall142 ผลงาน
ต.ค. ค.ศ. 2021 • เพื่อนๆ
We booked to do an escape room. The gentleman was very good with us we finally escaped a room.!!! He took our picture too which was a very nice touch.
And then we played crazy golf, that was a very fun/crazy the attention to detail was excellent.
The place was super busy but to be fair it was October half term, all staff were very pleasent and happy to help.
When we visit again next year we will definitely be back!!
Highly recommended the 'Merlin'(?) escape room....
เขียนเมื่อ 12 พฤศจิกายน ค.ศ. 2021
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

Benjamin T
Sa Coma (เมืองซา โกมา), สเปน6 ผลงาน
ส.ค. ค.ศ. 2021 • ครอบครัว
An absolute disgrace! Blocked me on Facebook for leaving a bad review and complaining to them. Tried to di tate how and when I complained to them too.

Here's the review I left on your Facebook.

So during a disappointing visit to Heatherton I messaged their team on Facebook messenger.

I informed them that I wasn't very happy with the visit and that the kids weren't enjoying as some of the rides were closed. Now I understand the weather issues but there was more to it than that. They had unmaintaned vehicles that were out of service which obviously lengthened the queues.
We purched 60 credits for 4 kids and 2 adults and could only use 31 throughout the day. That 31 credits from 11am to 5.30pm.... The kids were bored end of, that's not our issue but Heathertons.

I also made them aware of negligent electrical issues on site. One being a connector block exposed to the elements and attached to a girder with water dripping onto it. This isn't a little problem but a lethal one.

Now I had realised that they don't have TripAdvisor or many reviews which I now understand.... they do not like bad reviews so they delete them and block the person commenting or reviewing them.... something they can't do on TripAdvisor. They blocked me for it which I'm sure they will deny so I have included a screenshot to prove it.

Anyways the response from Simon appears to be accusing me of complaining about it to a member of their social media page.... an odd claim indeed. All that typing to tell me how bad that was then one line of text for the blatant disregard for their customers safety. Sure have your priorities there Simon...
เขียนเมื่อ 6 พฤศจิกายน ค.ศ. 2021
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Kathryn J
คาร์ดิฟฟ์, UK28 ผลงาน
ต.ค. ค.ศ. 2021 • ครอบครัว
With 2 boys aged almost 2 and 5, it’s often difficult to find activities that they both enjoy. One of those activities is soft play. This was the only reason we visited Heatherington during the October half term whilst on holiday in Tenby. We did our research - looked on the website and social media. Got the session times and noted that we couldn’t book in advance.

We arrived in the reception area at 2.40 - in plenty of time to attend the 3pm session. The guy behind the counter told us it was booked for a private party. Since we felt this was pretty poor due to it not being communicated online and our kids were very disappointed, we asked to speak to a manager.
After a bit of a wait Mr Davies arrived, his behaviour was appalling. He said we should have phoned - I said the website said that we couldn’t call to book. He said all the places had already been taken - I said how is that possible if you can’t book in advance? He said it was closed - I said clearly it isn’t! By this point his voice was raised and another guy appeared - then I had both of them raising their voices and quite frankly displaying what would be considered anywhere else as bullying behaviour.
I pointed out that what they should have done was apologised and maybe given us some vouchers for a coffee or some credits to compensate us for the wasted trip. This obviously went down like a lead balloon and they both started making excuses of why that wasn’t possible… which sounded to me like a load of rubbish. At this point, fed up of being shouted at I simply walked away - whilst they both continued to have a go at me while I left.
All in all a horrible experience.
เขียนเมื่อ 27 ตุลาคม ค.ศ. 2021
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Hello Kathryn, Following on from your review regarding the play area here at Heatherton, we also have a few points we would like to mention regarding your visit on the 26th October 2021. Firstly, you mention in your review that you did your research by looking on the Heatherton website, however, on the website under “soft play” it states, “feel free to call ahead on 01646 652000 to make sure we don't have a party running when you are hoping to visit”. Although you are correct and we don’t take bookings for single spaces for the soft play, we do take bookings for birthday parties. We advise customers to ring ahead, to avoid the disappointment of finding out there is a party when you arrive. You also mention that the behaviour of the management team was appalling, however after first being told by a member of the reception staff that unfortunately the 3pm play area session was closed due to a children’s birthday party, you were very angry and demanded to speak to a manager. There was a wait for the manager to appear as he was clearing up after a customer had unfortunately had an accident at the bbq. The duty manager then again explained to you that unfortunately the play area was closed due to a private party. You remained angry and demanded to be compensated, after this was refused you left the building only for your husband to storm in 5 minutes later. Your husband entered the room shouting and leaning over the counter demanding to know who had shouted at his wife. Your husband was told to put a face mask on before anyone would speak to him, under current Welsh legislation it is compulsory for face masks to be worn in indoor spaces unless an exception applies, it is also stated on all our entrances to reception that a face covering must be worn, yourself and your partner chose to ignore these rules. After putting on a face mask and being told that no one had raised their voice to his wife, your partner left shouting that the place was ---- and that he would write a ---- review on trip advisor. It is also worth pointing out, that you then remained on site for the next couple of hours enjoying the free outdoor play area and outdoor puzzles that Heatherton has to offer. For future visits, we would recommend calling ahead to enquire about availability to avoid disappointment, particularly during busy periods such as the school holidays. We apologise that on this occasion you did not enjoy your experience at Heatherton World of Activities, although we hope that you would visit again soon.
เขียนเมื่อ 28 ตุลาคม ค.ศ. 2021
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Paige W
75 ผลงาน
ก.ย. ค.ศ. 2021 • คู่รัก
Brilliant day out! Me and my boyfriend bought 10 credits each and enjoyed Go Karts, Pistol shooting, Laser clay shooting and Pitch and Putt. I used my last credit on the Archery and he used his on Softball. Enjoyed every activity. The staff made the experience as they were very enthusiastic. Particularly the guy organising the pistol shooting who was very funny!
Thanks for a great day!
เขียนเมื่อ 29 กันยายน ค.ศ. 2021
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williamskdn
Pontypridd, UK814 ผลงาน
ก.ย. ค.ศ. 2021 • ครอบครัว
This is a great place to come to have some fun and have a go and activities. This is a really good day out and enjoyed by all. This is great fun for all the family.
เขียนเมื่อ 25 กันยายน ค.ศ. 2021
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