Aqua Sana Longford Forest
Aqua Sana Longford Forest
Aqua Sana Longford Forest
4
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ที่อยู่
ติดต่อโดยตรง
สถานที่ใกล้เคียงที่ดีที่สุด
ร้านอาหาร
6 ภายใน 5 กม.
สถานที่ท่องเที่ยว
3 ภายใน 10 กม.
มีส่วนร่วม
4.0
104 รีวิว
ดีเยี่ยม
57
ดีมาก
11
ธรรมดา
18
แย่
11
แย่มาก
7
Nicola L
Mullingar, ไอร์แลนด์2 ผลงาน
ส.ค. ค.ศ. 2024 • คู่รัก
Clean, relaxing spaces. Loads of booking options. I booked the morning which brunch included and didn't disappoint.
Outdoor pool and Jacuzzi areas very warm and can relax in them on the coldest of days. Bracelet lockers easy to manage (once you know how to use them)
Outdoor pool and Jacuzzi areas very warm and can relax in them on the coldest of days. Bracelet lockers easy to manage (once you know how to use them)
เขียนเมื่อ 2 กันยายน ค.ศ. 2024
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Bread and Beer
Castledermot, ไอร์แลนด์40 ผลงาน
ส.ค. ค.ศ. 2024 • ครอบครัว
Amazing! I’d recommend to anyone. I went with my mother and we had a lovely day doing the spa experience. The staff in the cafe were welcoming and lovely to chat to. High praises to Lucia who we had a voya and then Elemis discovery session with and then we had a sleep session with. These sessions were well worth going to and we received amazing advice and tips from Lucia.
เขียนเมื่อ 29 สิงหาคม ค.ศ. 2024
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Fiona L
2 ผลงาน
ส.ค. ค.ศ. 2024 • คู่รัก
Amazing Spa, we arrived at 9am and done the sleep therapy class and the skin discovery class, which were so enjoyable and helped us to relax for the upcoming day. Even though we went on a Saturday and it was busy, we never had any issue getting into any of the experiences and never had to wait. The pool is amazing and we didn’t want to leave. We also had a facial while there and highly recommend the treatments. The staff are extremely knowledgeable and we honestly can’t wait to return.
เขียนเมื่อ 19 สิงหาคม ค.ศ. 2024
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Eithne Fox
Leitrim, ไอร์แลนด์2 ผลงาน
ส.ค. ค.ศ. 2024 • ครอบครัว
A fabulous experience from start to finish, thank you so much
5 star facilities with 5 star staff nothing left to chance ✨️ a return visit is a must 😀
5 star facilities with 5 star staff nothing left to chance ✨️ a return visit is a must 😀
เขียนเมื่อ 16 สิงหาคม ค.ศ. 2024
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Magdalena S
2 ผลงาน
ส.ค. ค.ศ. 2024 • ครอบครัว
Such a nice experience in the spa , I had a treatment with jhulya and WOW she is amazing and so friendly too . I will be back for more treatments with her I cannot praise her enough for my treatment.
เขียนเมื่อ 13 สิงหาคม ค.ศ. 2024
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Edel K
ลิเมอริก, ไอร์แลนด์48 ผลงาน
ส.ค. ค.ศ. 2024 • คู่รัก
This place is AMAZING, we came as a couple and you would never think its in Ireland. The staff are friendly and the place itself is clean, well kept and just so peaceful. My only 2 things were it was so busy and there were younger teenagers running around the place messing when its supposed to be quiet. I’m not a Karen I swear but it was annoying!
เขียนเมื่อ 3 สิงหาคม ค.ศ. 2024
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Jaki R
1 ผลงาน
ก.ค. ค.ศ. 2024 • เพื่อนๆ
What an incredible day !
We booked the spa from 9-5 including lunch.
From arrival to departure we soaked up every minute.
No phones with us so no photos - sorry! 😊
Amazing staff, beautiful food and the most relaxing experience we could have hoped for. So many experiences to relax and unwind and have a day about YOU!
We booked the spa from 9-5 including lunch.
From arrival to departure we soaked up every minute.
No phones with us so no photos - sorry! 😊
Amazing staff, beautiful food and the most relaxing experience we could have hoped for. So many experiences to relax and unwind and have a day about YOU!
เขียนเมื่อ 31 กรกฎาคม ค.ศ. 2024
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JodieD
1 ผลงาน
ก.ค. ค.ศ. 2024 • ครอบครัว
I went for the afternoon tea experience with my mother earlier today. I will start with the good.
The aromas at Aqua Sana are splendid. Each area has an overall scent and some rooms have an individual curated scent.
The water stations are always filled with ice cold water with lovely fruit infused such as cucumber, lemon and lime.
All of the staff at Aqua Sana are polite.
The saunas and steam rooms had a lovely temperature, not one was below expectations.
The scones which were a part of our afternoon tea were absolutely devine, one of the best I’ve ever had.
Now for the bad.
It started at the start…upon arrival we were directed towards the guest parking rather than the spa parking. We arrived at 2:15 and circled the extremely crowded car park until 2:40 when we finally got a space. There is currently construction taking place in a large part of the carpark which would explain the lack of parking available to visitors however this was not the only problem. Within all of the carparks at centreparcs there are no marked out spaces. People are free the park where they want which causes a lot of people parking with larger gaps between cars which in turn leads to fewer spaces. I suggest this is fixed to optimise parking.
When we checked in at the aqua Sana desk I tried to explain this to the lady working however I was met with a lazy apology. This is not the customer service to be expected at a “5 bubble spa”.
We were then seated for our afternoon tea. The chicken sandwich had veins and sinew which had not been properly removed.
When we were leaving the cafe I called back goodbye and thank you but was met with no reply. When I turned around I saw the manager laughing at something on her phone and showing it to a younger member of staff.
The spa itself also had a lot of problems.
There was all new staff which didn’t enforce the rules as I have seen previous members of staff do. Almost everyone had phones in relaxation areas just scrolling and listen to videos. This is against policy, but what’s the point if this policy is not upheld.
On that same point, people were laughing and shouting consistently with no reaction from staff. This completely takes away from what Aqua Sana markets itself as, a place of zen.
Towels and robes were abandoned everywhere; chairs, the ground, poolside, spa side. This meant no one could lounge.
Pools of water were everywhere and doors were left open to the steam rooms constantly. The staff did not sweep water once the entire time I was there approx. 5 hrs. The only checks I saw them do was beside the outdoor pool but once again what’s the point if they don’t even do anything.
The pool water was not sifted once by staff. I saw various insects dying in and on the side of the pool. There was a plaster floating through the water and also chewing gum stuck to the drainage rocks.
Lights were flickering in some areas. One shower was continuously stuck on the “mountain mist” setting. Another wouldn’t turn on at all. The forest walk experience which is was comprised of three showers did not work what so ever not only since today but since January 24. When I first visited.
The waterbeds were not kept fresh, one bed even had the sheets torn off of it and was left like that by staff the entire time I was there.
In the showers what they offer as shampoo and body wash are in fact the same product. My hair is dry and feels rough after using it.
This spa is going down hill and unless there are some serious changes made its going to keep going down.
I was planning to come back in September and now I am unsure. Will these complaints be listen to?
The aromas at Aqua Sana are splendid. Each area has an overall scent and some rooms have an individual curated scent.
The water stations are always filled with ice cold water with lovely fruit infused such as cucumber, lemon and lime.
All of the staff at Aqua Sana are polite.
The saunas and steam rooms had a lovely temperature, not one was below expectations.
The scones which were a part of our afternoon tea were absolutely devine, one of the best I’ve ever had.
Now for the bad.
It started at the start…upon arrival we were directed towards the guest parking rather than the spa parking. We arrived at 2:15 and circled the extremely crowded car park until 2:40 when we finally got a space. There is currently construction taking place in a large part of the carpark which would explain the lack of parking available to visitors however this was not the only problem. Within all of the carparks at centreparcs there are no marked out spaces. People are free the park where they want which causes a lot of people parking with larger gaps between cars which in turn leads to fewer spaces. I suggest this is fixed to optimise parking.
When we checked in at the aqua Sana desk I tried to explain this to the lady working however I was met with a lazy apology. This is not the customer service to be expected at a “5 bubble spa”.
We were then seated for our afternoon tea. The chicken sandwich had veins and sinew which had not been properly removed.
When we were leaving the cafe I called back goodbye and thank you but was met with no reply. When I turned around I saw the manager laughing at something on her phone and showing it to a younger member of staff.
The spa itself also had a lot of problems.
There was all new staff which didn’t enforce the rules as I have seen previous members of staff do. Almost everyone had phones in relaxation areas just scrolling and listen to videos. This is against policy, but what’s the point if this policy is not upheld.
On that same point, people were laughing and shouting consistently with no reaction from staff. This completely takes away from what Aqua Sana markets itself as, a place of zen.
Towels and robes were abandoned everywhere; chairs, the ground, poolside, spa side. This meant no one could lounge.
Pools of water were everywhere and doors were left open to the steam rooms constantly. The staff did not sweep water once the entire time I was there approx. 5 hrs. The only checks I saw them do was beside the outdoor pool but once again what’s the point if they don’t even do anything.
The pool water was not sifted once by staff. I saw various insects dying in and on the side of the pool. There was a plaster floating through the water and also chewing gum stuck to the drainage rocks.
Lights were flickering in some areas. One shower was continuously stuck on the “mountain mist” setting. Another wouldn’t turn on at all. The forest walk experience which is was comprised of three showers did not work what so ever not only since today but since January 24. When I first visited.
The waterbeds were not kept fresh, one bed even had the sheets torn off of it and was left like that by staff the entire time I was there.
In the showers what they offer as shampoo and body wash are in fact the same product. My hair is dry and feels rough after using it.
This spa is going down hill and unless there are some serious changes made its going to keep going down.
I was planning to come back in September and now I am unsure. Will these complaints be listen to?
เขียนเมื่อ 30 กรกฎาคม ค.ศ. 2024
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Thank you for taking the time to share your review, I'm very sorry to hear that you had concerns during your day which impacted on your enjoyment on this occasion.
We never wish our guests to leave us disappointed and I can only apologise for any disappointment and upset caused on this occasion.
Should you wish to raise your concerns further I would advise getting in touch with us via the Contact Us section of our website, a member of our team will look into your concerns and get back in touch.
Kind regards
Center Parcs
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2024
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Teresa H
Kildare, ไอร์แลนด์64 ผลงาน
ก.ค. ค.ศ. 2024 • คู่รัก
For a special occasion I was given a voucher for 2 people for a Spa Day at Aquasana. As it was 1.5 hours drive each way, we decided to pay extra and upgrade to a Spa Break - an overnight experience. The day was fab. I thought the Spa was amazing, enjoyed our treatments and the food in the Vitale Cafe for lunch. The accommodation was superb. Spotlessly clean and only 5 minute walk from Spa and the village. HOWEVER, included in the overnight was an €80 voucher towards dinner. The spa cafe does not serve dinner so we had to go to the main Centerparcs village. I know it's a family resort but they are marketing the SPA as a separate website and experience. We wanted to book the Indian restaurant but it was closed on Monday (in middle of July). We opted for the Italian and it was a dreadful experience. After a lovely relaxing day we arrived all zen to Loud Music, Noise, Kids running around etc. As mentioned earlier that's fine for a family break with kids but they need to have somewhere for Spa Break guests to eat in the evening that is not so noisy. Even a section of one of the restaurants would work. That's why I'm only giving it 3 stars. The dinner experience ruined the day for us....
เขียนเมื่อ 19 กรกฎาคม ค.ศ. 2024
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Shelly K
64 ผลงาน
ก.ค. ค.ศ. 2024 • คู่รัก
This spa was unreal beautiful setting amongst the forest staff were very friendly and helpful. Although we didn't have treatments booked we did avail of the free experiences the sleep one was particularly good so relaxing. The spa itself has a beautiful pool area and plenty to keep us going for a few hours. The café has a nice menu and good cappuccino. We really enjoyed our visit here and will return.
เขียนเมื่อ 18 กรกฎาคม ค.ศ. 2024
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Hi do u have any children area pool slides or children club -play school where u can leave the children for few houers or childminder?
เขียนเมื่อ 1 ตุลาคม 2019
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