Aeroport Taxi & Limousine Service

Aeroport Taxi & Limousine Service รีวิว, Mississauga

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3.5
90 รีวิว
ดีเยี่ยม
41
ดีมาก
14
ธรรมดา
8
แย่
5
แย่มาก
22

Racoony
โตรอนโต, แคนาดา48 ผลงาน
มี.ค. ค.ศ. 2022
This was my first time using this service and it will definitely be my last!

I booked a car to pick me up at the airport 1 week in advance. The pick up was for 2 am. They assured me that this would be no problem. I should just call them when I arrive. I agreed to pay $10 extra to have the pick up pre-booked because I wanted to be sure to have a ride at that time of night.

When I called at exactly the time I booked, they said "no cars available".

Funny that they didn't realise that when they told me the ride was booked, that I thought that meant there would be a car to pick me up. It's like they don't even know how a limo/ride service works! It certainly does NOT work by abandonning your customers and leaving them stranded at the airport at 2 am.

When I asked 'what am I supposed to do now?', Tappu, the employee on the phone said to call back in the morning. How is that supposed to get me home?? He said to talk to the company as he was just an employee. So, this company officially sucks.

This is an Airport Limo service that does not honour its bookings. Don't take a chance, this company cannot be trusted and does not care about it's customers.

(We ended up taking an Uber for much less that this company charges. Now, you can't know ahead of time if an Uber will be available or affordable, but you can't with Aeroport Taxi and Limosine either.)
เขียนเมื่อ 21 มีนาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

JM
1 ผลงาน
มี.ค. ค.ศ. 2022 • ครอบครัว
Terrible!!!!
Had email confirmation and was told upon arrival thet they were sorry but they had no cars available.
NEVER AGAIN!
เขียนเมื่อ 20 มีนาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

Harry K
แฮมิลตัน, แคนาดา12 ผลงาน
ก.พ. ค.ศ. 2022 • คู่รัก
I have this company is very unprofessional.
You are better off calling luxury UBER XL

I send a note via email to confirm my pre-booked pickup but no one responds.

I called directly upon landing last Thursday night and was told they are not doing scheduled pick ups. I used the service to get to the airport and when I asked the driver if I shoukd book the service now he just said schedule it later before we return, which is what I did before our return flight yesterday.

I was stranded at the airport until 2:30 am on Thursday during a horrible snowstorm with 2 elderly parents that have mobility issues. I finally got a hold of UBER. The driver for Uber was courteous and professional.

The app from which I scheduled a ride, said I had confirmed the scheduled pick up. The person that answered the phone said she has no way of letting anyone know that they are not doing scheduled pick ups. IT IS THEIR APP! All my contact information is on the profile. They also could have responded to the email I sent earlier as well.

Never using them again. This is the second time this has happened where no one shows up. This is why UBER, LYFT and others are just easier.

Totally horrible and unprofessional service.
เขียนเมื่อ 20 กุมภาพันธ์ ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

RSR
1 ผลงาน
ธ.ค. ค.ศ. 2021 • ครอบครัว
I reserved an SUV, but A minivan showed up! Not only was I not charged less for the minivan, I was actually charged even more than even the SUV price that I confirmed and have email confirmation for!! I would never argue with the driver so I paid what he asked for.
Thought I did the right thing by reaching out to the company to refund me the difference before posting a negative review, but got no response from them.
Hence my review here.

I saw numerous reviews with the same complaint before I booked, but I figured they were one off’s.
Clearly this is a regular game this company plays.

Only Not giving 1 star because driver was great! Professional and courteous.
Deeply disappointed.
- RR
เขียนเมื่อ 10 ธันวาคม ค.ศ. 2021
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RobertMJThompson
วิคตอเรีย, แคนาดา700 ผลงาน
พ.ย. ค.ศ. 2021
I like the way you can preorder this ride and save money. Drivers are knowledgeable and efficient. My choice whenever I'm in town.
เขียนเมื่อ 8 พฤศจิกายน ค.ศ. 2021
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

maggiv
เกาะแวนคูเวอร์, แคนาดา26 ผลงาน
ก.ย. ค.ศ. 2021
This was my first time using this company. I was traveling from Niagara area to Pearson to catch a flight to Vancouver. I was staying where it is a bit confusing, even with GPS, to locate. My driver had given himself enough time and after talking him through where to go (at 6 am when it was still dark out) he was right on time. Fawad was courteous and extremely helpful. I had 4 hours before my flight, however there was a bad accident and the QEW Toronto-bound was closed for hours. By the time we had crawled through traffic for a couple of hours, I figured I would miss my flight. I had already pre-paid my driver, and he knew I could have boarded a later flight. However, he was absolutely determined to get me to the airport, and took a detour that was way out of his way, and a bit of a risk, but the smartest way. He had to go on 407, which would have incurred cost for him/company. I left it in his hands (my suggestions would have had me stuck for the whole day...) and I made my flight, with time for a coffee beforehand! He asked me to text to let him know I made the flight, I cannot say enough about this wonderful man! He went way above and beyond, and I cannot believe I made that flight. I will be calling this company from now on when I travel to the Toronto area, oh, and the fare was MORE than reasonable!! Everything was perfect, and thanks again to Fawad, for his incredible service.
เขียนเมื่อ 17 กันยายน ค.ศ. 2021
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Martin E
7 ผลงาน
ส.ค. ค.ศ. 2021 • คู่รัก
I have been a premium use of this service for many years ( I purposely try to use smaller companies) . With pandemic have not travelled for some time . Booked ride to the airport this morning but 30 minutes prior to pickup the service called me and advised that they would have to cancel our pick up . Why heavy Trafic . What should we do ?- the operator told us , call UBER , they will arrive in 10 minutes and are cheaper .Never again will I use this Servcie . How to lose a valuable customer and not care . The end
เขียนเมื่อ 7 สิงหาคม ค.ศ. 2021
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC

James R
โตรอนโต, แคนาดา7 ผลงาน
พ.ย. ค.ศ. 2020
Aeroport Taxi took care of my transportation to Pearson International and back on a recent business trip. The driver was prompt, professional and courteous and expertly navigated the crowded highways. Going and coming the driver helped me with my suitcases. When I returned, the driver pulled up as soon as I was out of Gate A. This is the best airport taxi service available in Toronto. It's easy to book Aeroport Taxi and they are dead reliable. The last thing you need after an exhausting transcontinental flight is to wait on an airport taxi--with Aeroport Taxi you won't have that problem. Highly recommended.
เขียนเมื่อ 15 ธันวาคม ค.ศ. 2020
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James thank you for choosing Aeroport and we appreciate the 5 star review and overall feedback. We are glad you had such wonderful trips with our Drivers. We look forward to all your future trips with our Service. Regards, Aeroport Taxi & Limousine Service Management.
เขียนเมื่อ 6 มกราคม ค.ศ. 2021
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ TripAdvisor LLC

Venture307389
1 ผลงาน
ก.พ. ค.ศ. 2020 • คู่รัก
We arranged for an SUV Limo to take four people to the airport. They arrived with a minivan. It was not a newer model and it had a baby car seat. We were disappointed as it was not the ride we had arranged. The driver was good and drove safely.
However, we were still charged the higher SUV price.
We feel that Aeroport Taxi took advantage of us
เขียนเมื่อ 11 กุมภาพันธ์ ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Hi there, Thank you for choosing Aeroport and we are sorry for any inconvenience; as we have a limited quantity of SUV's if one is not available a Mini-Van is sent in replacement. Please contact info@aeroporttaxi.com to contact our Manager Ejaz so he can look into the fare for you. Thank you. Aeroport Taxi & Limousine Service Management
เขียนเมื่อ 12 กุมภาพันธ์ ค.ศ. 2020
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ TripAdvisor LLC

Marley88
Toronto15 ผลงาน
ม.ค. ค.ศ. 2020 • ธุรกิจ
I wish I could leave a zero, but I can’t.

The simple truth is this - if you don’t show up, you don’t get a good review. After waiting 10 minutes after the scheduled time, I called their number. I could tell that they messed up, but instead of accepting responsibility, they said “we are not sure what happened, but it has been cancelled”. Ummm. No, it wasn’t.

I am sorry, but this is not good enough for a service that takes people to the airport for flights. You must show up at the very minimum, be on time would also be nice and if not show some respect and make things right. This company didn’t do any of those things and as a result, I had to drive myself to the airport and park and pay.

I would recommend using a different service as you can’t put your trust in a company based on the above.
เขียนเมื่อ 19 มกราคม ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Hi there, Thank you for choosing Aeroport and we are very sorry to hear of this issue. If you can please reach out to our Manager Ejaz at info@aeroporttaxi.com and he will be able to look into this issue for you.
เขียนเมื่อ 20 มกราคม ค.ศ. 2020
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ TripAdvisor LLC

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