Fixters Falconry
1-2 ชั่วโมง
16 ภายใน 5 กม.

4 รีวิว

Scunthorpe, UK1 ผลงาน
ก.ค. ค.ศ. 2018 • ครอบครัว
I bought a wowcher deal to use in the summer holidays. After not being able to contact them, ringing and voicemail and text, I requested a refund via wowcher. I was told I had never tried to contact them and they wouldnt issue refund. I sent proof of contact from my mobile but still nothing. I have finally had a refund from wowcher not this company.
Would never use these or recommend to anyone.
เขียนเมื่อ 25 กันยายน ค.ศ. 2018
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Lincolnshire, UK9 ผลงาน
ก.ค. ค.ศ. 2018 • เดินทางคนเดียว
I paid for an owl experience earlier in the year as a gift for my son-in-law. We had visited Tattershall Farm Park last year and he was really interested in the birds so I thought he would enjoy a personal 'experience'. Looking back things didn't start well as I didn't receive my gift certificate yet they told me that they had posted it out to me 3 times! I never received any of these 3 certificates. In the end I had to find some way of printing off an emailed certificate (I had explained this would be difficult as my printer was broken at the time).
My S-I-L phoned Fixters Falconry in June to book a date in July only to be told that Tattershall Farm Park had given them minimal notice to vacate the premises as they wanted to use the land for something else. I phoned FF who related this same story to me and I felt quite sorry for them and when they asked if I would be prepared to wait a short while before they refunded my £40 as they had a legal battle ahead of them I said I would wait.
I never heard anything more from FF, and when I heard that they were now operating from Hardy's Animal Farm at Ingoldmells I was quite annoyed as they really should have been in touch to refund my £40.
Like the 2 other reviewers, I really struggled to make contact through phone calls or emails. Last Wednesday their phone was actually answered by Natasha who seemed very nice and genuine. She said she thought I had already been paid as she'd heard a conversation in the office about it. I assured her I had not received my refund. She said she would phone me the next day (Thursday) when their accounts person was in the office. I asked her if she would promise, she said "I solemnly promise to call you tomorrow" - needless to say she didn't!!!
I was more annoyed at this point by the false promise than not receiving my money. I phoned up and left an uncharacteristically angry message, saying that if they didn't refund my money by the weekend I would go to see them at Hardy's Animal Farm and if they didn't leave me the cash I would be taking the matter further. I followed this up with an email.
I received an email asking for an account to refund the money into. I received another email saying that the money would show in my account after the Bank Holiday weekend. In all honesty I didn't expect to see it there, but RESULT they paid up.
So if anybody else is owed money by FF don't give up. Needless to say I wouldn't recommend Fixters Falconry!
เขียนเมื่อ 28 สิงหาคม ค.ศ. 2018
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mark j
Woodhall Spa, UK43 ผลงาน
ส.ค. ค.ศ. 2018 • ครอบครัว
Had a wonderful time with my nieces last year so booked another falconry day for friends coming this year I booked 3 months in advance because it had to be a specific day because we only had them for one weekend.We then received a call a couple of weeks before the day saying that they could not do the day we had we had booked as they were moving sites we were very disappointed but accepted that sometimes these things happen so we asked for a refund,this was 2 months ago they have not refunded us and do not reply to emails!.Do not deal with these people they cannot be trusted they let us down and refused to give us our money back
เขียนเมื่อ 19 สิงหาคม ค.ศ. 2018
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ลิงคอล์น, UK3 ผลงาน
ก.ค. ค.ศ. 2018 • คู่รัก
I paid for a Wowcher deal for a couple's experience. I called them to arrange it and they said I had to email. I did this and didn't hear back. I called again and they said I had to email which I said I had already done. I then started to try texting them. They said they would call me and never did. I went back to Wowcher who helped. Fixters denied I had contacted them which was a total lie. I provided evidence I had and still they didn't reply. I called again and the number was unavailable. I emailed and you guessed, no reply.
Totally ruined a birthday surprise gift.
Stay clear of them.
Trying to support local business and treated like dirt.
เขียนเมื่อ 15 กรกฎาคม ค.ศ. 2018
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Fixters Falconry (Tattershall, อังกฤษ) - รีวิว - Tripadvisor

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