Chester Zoo
10:00 น. - 17:30 น.
วันจันทร์
10:00 น. - 17:30 น.
วันอังคาร
10:00 น. - 17:30 น.
วันพุธ
10:00 น. - 17:30 น.
วันพฤหัสบดี
10:00 น. - 17:30 น.
วันศุกร์
10:00 น. - 17:30 น.
วันเสาร์
10:00 น. - 17:30 น.
วันอาทิตย์
10:00 น. - 17:30 น.
เขียนรีวิว
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4.5
16,618 รีวิว
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3,361
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463

Amy D
2 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
We love chester zoo this was our first visit in four years. Alot of enclosures were empty and we didn't see many animals. I think there needs to be a system that's like in the shark one where staff only let so many in at a time where there is viewing windows because so many rude adults pushed past my children to see the animals at windows and stood there for a long time not allowing the children to see so we had to move on. I think the ticket prices are very high for what you get.
เขียนเมื่อ 24 กันยายน ค.ศ. 2023
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Michelle C
Newcastle upon Tyne, UK59 ผลงาน
ก.ย. ค.ศ. 2023 • คู่รัก
We had a lovely day out at this zoo, plenty of animals to see who were very well cared for and the enclosures were big for the animals too.

It did rain when we were there but it wasn't an issue as there were certain areas that had viewing areas that were covered. We also enjoyed that the animal talks were over a sound system so it was easy to hear no matter where you were in the enclosure.

Would definitely visit the zoo again. I particular enjoyed walking with the lemurs.
เขียนเมื่อ 22 กันยายน ค.ศ. 2023
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Catherine L
6 ผลงาน
ก.ย. ค.ศ. 2023 • เพื่อนๆ
Seeing the orangs. I would highly recommend it. I spent hours with the orangutans. I saw the new baby Orangutan. All the keepers are very friendly and helpful. The app came in handy on my phone. The signs are pretty good around the zoo. All the animals seem well cared for. You certainly get in your steps at the zoo. Can't wait to go again.
เขียนเมื่อ 22 กันยายน ค.ศ. 2023
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Bignige124
Camborne, UK307 ผลงาน
ก.ย. ค.ศ. 2023 • คู่รัก
Hadn’t been for over thirty years and it was amazing visit. All the experiences were a great journey. The habitats were great and massive selection of animals to see. Price great too. Brilliant day out
เขียนเมื่อ 22 กันยายน ค.ศ. 2023
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James D
เดอแรม, UK58 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
Chester Zoo is a great and friendly experience with plenty of walking.
I took my partner and son who both had a wonderful time.
Sadly it did rain on the day which basically meant we saw a lot of animal bums and lots of sleeping animals. We couldn't find the tiger and unfortunately the tropical zone was closed.
I wouldn't say it's better than Edinburgh zoo which we have also visited but it is different and has much different things to offer (and it's flatter by far.)
Zoo staff were fantastic and the pizza at June's was tasty if extortionately overpriced. I'd say it wasn't perhaps worth £30 per person but it was certainly enjoyable enough for us to not regret the price tag.
เขียนเมื่อ 21 กันยายน ค.ศ. 2023
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Heiab K
2 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
Amazing magical day at the zoo, the ground staff were all helpful and knowledgeable. I took my two children to the zoo but unfortunately the BIRTHDAY GIRL and her sister had COVID. I thought it irresponsible to take 2 children with COVID to a place packed with other children. I explained my predicament to the gate staff and that i would like to change the date of the already purchased two children's tickets, The gate staff lady, was polite and courteous and assured me that this would be fine, and that upon exiting, I should seek out a staff member. I thought nothing more of it and we had a wonderful time at the zoo.
When we were leaving the zoo we sought out a staff member as we were advised, who couldn't immediately help us, but did say it should be fine and signposted us to Customer Experiences. I again explained the situation and was subsequently signposted to another department, which i think was Customer Services. By this point my two young children were getting tired and wanting to leave. I assured them that it wouldn't be long now. We made our way to Customer Services and it was CLOSED!! Why we were told to go somewhere that was closed im baffled by!!! I decided to try the retail shop and luckily found a store manager/assistant who when i explained my situation that the BIRTHDAY girl and her sister had COVID and that we weren't getting anywhere, he immediately understood and was friendly and helpful, he tried his best to find the Customer Services staff, but was unsuccessful, he assured me that it should all be fine and he would "Sort it" and he asked his colleague to take my details, which again was done in a friendly polite manner.
THE PROBLEM> I received a call from GUEST SERVICES a couple of days later from Sandra who i explained my situation of not wanting to take 2 children with COVID into the Zoo, and could she switch the dates as id been told by her staff it would be fine, she refused and told me to contact the 3rd party vendor, her customer service skills from the get go were very abrupt and curt she was unaccommodating and quite disagreeable. I explained as i thought perhaps she had not been fully informed that her staff at various points had assured me that i could change the dates, for the two children's tickets who had COVID, she became angered, dismissive and peeved by this. She then lectured me in a patronising manner that I had been given incorrect information by certain staff members and not all staff are briefed on all policy. I explained that it was unfair to penalise me for multiple staff members giving me incorrect information and that had i been given the correct information, I would have offered the tickets to other children, rather than wasting them, she seemed exasperated and riled by this. As a means to resolve the situation I suggested what i thought was a generous and very fair compromise if she was unwilling to change the dates for both children, would she change it for at least the Birthday girl, who let me just remind you has COVID, or offer a complimentary ticket as a gesture of goodwill for their misinformation and mistakes, she dismissed this idea and kept telling me to contact the 3rd party, she didn't offer any other suggestion or goodwill, in fact she became increasingly ill natured, unamenable and exasperated and basically told me that she was ending the call and hung up. I couldn't believe it.
I left Chester Zoo feeling we had a magical day out, however after the conversation with Sandra from The Admissions Team, this feeling has been erased and I'm left feeling saddened, dejected, distressed by my deplorable treatment. This lady Sandra needs training.
เขียนเมื่อ 19 กันยายน ค.ศ. 2023
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Jan B
2 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
Had the most wonderful day, weather in morning was dreadful but there was plenty of indoor activities until the sun came out
เขียนเมื่อ 19 กันยายน ค.ศ. 2023
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Liz J
2 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
It’s been years since I have been here, it’s changed a lot I was very surprised how well maintained everything is.
I loved the different areas and information about each one not just about the animals and their habitat but if the people and how they live.
It had everything for everybody and I was pleased to see how inclusive it is.
The staff are friendly and helpful, I preordered my tickets and downloaded the app which came in handy when looking for the different animals and where they were it also gave a brief description on their habitat in the wild.
Loads to do but not enough time I think we’d have to go again as we missed a few animals.
Our overall experience was positive, if you plan to eat in the restaurant prebook as it gets busy but there is plenty of other places to eat.
เขียนเมื่อ 18 กันยายน ค.ศ. 2023
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jonathan h
แมนเชสเตอร์, UK3 ผลงาน
ก.ย. ค.ศ. 2023 • คู่รัก
My partner and I have been several times over the last few years and Saturday was our second time this year. I personally have been going since childhood.
So, several reflections-
1. I guess COVID was a huge struggle and impacted on finances.
2. They do a fantastic conservation job.
Here come the buts …
3. It looked tired. I know it’s a Zoo but could it not showcase plants and trees (Eden Project).
4. Lots of enclosures are empty.
5. The late ape house looked like a scene from the Gulag and hasn’t changed in ten of years - large concrete enclosures with a large fake tree in the middle - apes cowered in corners.
6. 4/5 elephants in an enclosure smaller than a football pitch
7. No apes in the outdoor arena
8 I saw one duck on the boat trip.
9. It’s not a theme park but it could do with some pizazz
10. £18 for x2 chewy sausage barms and coffees.

We couldn’t wait to come home.

I would willingly pay £50 for a ticket but you have to up your game Chester Zoo.
เขียนเมื่อ 17 กันยายน ค.ศ. 2023
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Jeanne D
เรดดิ้ง, UK11 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
We had such a fabulous time on our visit, we decided to go back again the following day (taking advantage of a special offer). We saw many animals/birds that we'd never even heard of! They were all obviously very well cared-for and the staff were amazingly knowledgeable and happy to talk to us.
The park was exceptionally clean and the gardens/flower-beds were beautiful. The enclosures were SO well thought-out, being lovely to look at as well as providing a near-perfect habitat for their occupants - with so much space for them!
Our favourites were the fossas, the jaguars, the cloud rats (in the elephant house), the orangutans and - top fave - the bat-cave! It's only because we live five hours' drive away that we don't visit every month!
Highly recommended.
เขียนเมื่อ 16 กันยายน ค.ศ. 2023
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Chester Zoo (เชสเตอร์, อังกฤษ) - รีวิว - Tripadvisor

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