Hello, We are sorry to hear that we didn’t meet your expectations when you visited Castle Howard and would like to take the opportunity to address a few of your comments: Gardens ticket: Upon purchasing a Gardens ticket, you gain access to Skelf Island, The Walled Garden, Ray Wood, the Grounds surrounding the House and up to the Temple of the Four Winds. Due to staff illness, the boat rides are temporarily unable to run and the Kelly Car runs depending upon bookings alongside, staff availability. We are very grateful for your feedback and will use it to improve the experience for future visitors. If you have any other comments to add, you can do so via our Post Visit Survey on the following link: https://www.surveymonkey.co.uk/r/H3PJRZW Thank you, Team Castle Howard.

Hello there, Thank you for taking the time to write this review! We greatly appreciate your kind feedback and will be passing this onto our wider teams. We hope to welcome you back to Castle Howard soon. Thank you, Team Castle Howard.

Hello there, We are pleased to hear that overall, you enjoyed your visit to Castle Howard. We hope to welcome you back soon. Thank you, Team Castle Howard.

Hello there, Thank you for taking the time to write this review! We greatly appreciate your kind feedback and will be passing this onto our wider teams. We hope to welcome you back to Castle Howard soon. Thank you, Team Castle Howard.

Hello, Thank you for your feedback about your visit to Castle Howard. We are sorry to hear that we didn’t meet your expectations in some areas and would like to take the opportunity to address some of your comments: Rooms: The first four bedrooms of tbe visitor route are closed due to restoration works occurring. As Castle Howard remains a family home and continues to evolve over time, restoration is vital to ensure that this home can be preserved for future families and visitors to enjoy. To thank visitors for their support during this period of restoration, we have provided a complimentary guidebook and Nick Howard has opened up his office as a room to view. Exhibitions: There are two exhibitions currently on display, which includes the 1940 Fire and Castle Howard On Screen: From Brideshead to Bridgerton. The fire exhibition and unfurnished rooms aim to provide our visitors with an insight into what happened on the 9th November 1940 and a view of the damage that still remains and needs restoring. Conservation is ongoing at Castle Howard and we are extremely grateful to visitors like yourself, who contribute to restoring the House and Estate through their admission and spend in our retail outlets. The fire of Castle Howard is a rich part of its history and a story we would like to tell our visitors. However, there are plans to restore these rooms to how they once looked but this can only be achieved once funding is available. House windows: The windows of the House are currently in the process of being repainted over the summer. This is why some may have had a duller appearance, as they have been stripped, ready to receive a fresh coat of paint. We are very grateful for your feedback and will use it to improve the experience for future visitors. If you have any other comments to add, you can do so via our Post Visit Survey on the following link: https://www.surveymonkey.co.uk/r/H3PJRZW Thank you, Team Castle Howard.

Hello there, We are sorry to hear that you didn’t enjoy your visit to Castle Howard. We would like to take the opportunity to address some of your comments: Signage: We have just implemented a new outdoor signage system which may have meant the day that you visited, it was not yet installed. We also make sure to offer visitors a printed map when they arrive at the ticket office. We apologise if this option was not available to you at the time of your arrival. QR Code: Upon arrival into the House, guests are welcomed by a visitor assistant and given the opportunity to set up the digital guide on their phone. The QR code is on a printed, laminated sheet at the entrance point too. We are very grateful for your feedback and if you have any other comments to add, you can do so via our Post Visit Survey on the following link: https://www.surveymonkey.co.uk/r/H3PJRZW Thank you, Team Castle Howard.