The Garden Station
10:00 น. - 17:00 น.
วันจันทร์
10:00 น. - 17:00 น.
วันอังคาร
10:00 น. - 17:00 น.
วันพุธ
10:00 น. - 17:00 น.
วันพฤหัสบดี
10:00 น. - 17:00 น.
วันศุกร์
10:00 น. - 17:00 น.
วันเสาร์
10:00 น. - 17:00 น.
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10:00 น. - 17:00 น.
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11 ภายใน 5 กม.

3.5
73 รีวิว
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Helen
blyth northumberland4 ผลงาน
ก.ค. ค.ศ. 2022 • คู่รัก
Our day was made so special by the effort put in by the owners and staff. Nothing was too much trouble and we were made to feel like friends. A beautiful day and so many compliments on the set up, food and lovely feeling created for us. Will treasure forever.
เขียนเมื่อ 28 กันยายน ค.ศ. 2022
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627pw2015
บอสตัน, แมสซาชูเซตส์284 ผลงาน
ส.ค. ค.ศ. 2021 • คู่รัก
Beautiful place, friendly curators of the space. If not busy, this is a lovely rustic retreat from the world. Good for a quiet pot of tea or a boisterous celebration.
เขียนเมื่อ 8 สิงหาคม ค.ศ. 2021
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spudd_uk
Bolton, Lancs237 ผลงาน
พ.ค. ค.ศ. 2019 • ครอบครัว
Stopped here for a quick tea and cake after visiting Allen Banks... Very friendly reception from the owner. Nice touch was the china cups for the tea and the cakes very sickly and sweet. Could sit inside or out if the weather allows, but they do have a big canopy to keep off the odd shower.
Would use again as we felt it was good value for money.
We walked in the woods and gardens afterwards.
Well worth it but you do need to check if it is open first.

Andy
เขียนเมื่อ 28 พฤษภาคม ค.ศ. 2019
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Pete Falkous
1 ผลงาน
มิ.ย. ค.ศ. 2018 • เดินทางคนเดียว
We booked this for our wedding in June 2017 and it has taken a while to write this up but I finally have the time. Please don’t book this place as although it is a lovely location the people behind it really don’t care at all. They didn’t show up for arranged meetings and with a 50 min one drive to the venue was kind of where we really started to think shall we go ahead with it and now no we shouldn't have but rather we should have hired the venue and left the owners out of it as we pretty much did it all ourselves anyway.

No staff, vegans can have eggs apparently… and when we brought vegan food and they said they would charge us to cook it, which I refused as lets face it eggs are not for vegans regardless on your thoughts of vegans or not its a wedding so just get your head screwed on.

The day we came up (this time thiey did show up although very late) and meet them to discuss final details we did leave that meeting very concerned about what will happen on the day. We felt that not remembering the date seemed to be an issue but also reminding you it was 2017 and not 2018 didn’t give us a great amount of confidence but it was too late to really change any of our plans by that point anyway and we loved the venue and that’s where we wanted to get married. You also turned up to the meeting with no information regarding the arrangements we had previously discussed.
When we first came see them we had asked for certain things for the afternoon tea but on the day we were disappointed on a few fronts. We asked for no fish type sandwiches but there seemed to be plenty of fish and not enough alternatives. Also we felt for the amount paid per-head there did not seem to be plenty of sandwiches for everyone. This was reflected when we over heard and where told this and many people where buying snacks afterwards as they were still hungry. The service although very well done, was also very slow with only 2 people bringing food into the tent this was a bit of a concern as we could see people getting inpatient which is something we didn’t want to have worry about on our wedding day as I’m sure you can appreciate. Also the food was pretty bad and my dead granny who was as mad as piss could make better even from the grave.

The bar was at times was not manned for up to 30 mins several times throughout the day which again guests where asking us about and on our day is something we shouldn’t have had to think about as it shouldn’t have been an issue. Everyone was happy with the selection of drinks and prices but the service was sometimes was terrible even when someone was bothered to show up.

We where very concerned when we found out the heating in the tent had also failed and was only running for 10 mins, which as you can imagine paying an additional £250 for heating for the tent felt like we where not getting what we had paid for. It was one of our guests who ended up helping get the power back on down at the tent but it also meant we had no heating if we wanted the lights to work which actually stopped a large amount of the wedding party coming down to the tent (particularly the older folk) as it was just too cold for them. This was a shame as the first dance was not what we had envisaged and people missed out on the ceilidh.

We felt that at times the organisation was very poor and I was being asked to solve problems and find out information when yourself and your staff were unavailable which could have been resolved with more staff. We were also a little disappointed that we didn’t get the opportunity to cut the cake. This was mainly down to the fact that at this point in the day it was quite difficult to locate a staff member for a knife and some plates and we wanted to waste minimal time of our day chasing up on things and standing around waiting for things.

Lastley and well I could write way more but the garden itself was a mess, grass not cut, weeds all over the place and just not much there, a general mess really, oh and we had to do most the work ourselves as zero help was given. I emailed asking for some money back including the money for the heating for the tent and heard nothing back at all so yeah took a while but here is the review of a bad place. If anyone has the money buy it and make it nice as it could be incredible.

So in conclusion just don’t bother.
เขียนเมื่อ 7 พฤษภาคม ค.ศ. 2019
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harley165
Newcastle England11 ผลงาน
ก.ย. ค.ศ. 2018 • เพื่อนๆ
I attended my nieces Wedding here in September and it was absolutely lovely. The venue is very quirky, very well kept and the Staff excellent. We arrived at 11am and left at Midnight and the staff continued to be attentive throughout. The food was very fresh and tasteful.
เขียนเมื่อ 17 กันยายน ค.ศ. 2018
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sun_flower_20135
3 ผลงาน
ก.ค. ค.ศ. 2018 • คู่รัก
We were honeymooning in the local area and my husband booked a table for afternoon tea as a surprise.

When we arrived there were no customers present. We were told our order couldn't be taken as a cake needed to be iced but our order would be take soon. We were very happy to take a seat and enjoy the surroundings with cold drinks which were very welcome after a long hike we had just had.

During the next 45 minutes two parties arrived, had their order taken and were served food whilst we (having had a booking and arriving before the other customers) appeared to have become invisible. This was despite sitting near the doorway and the waitress walking past us to serve the two other tables and polite reminders we were waiting to have our orders taken. I really couldn't believe the rudeness.
After being plainly ignored and watching others being served food we left and went to Langley castle for a very pleasant afternoon tea.

Reading other reviews it looks like you shouldn't get married here and I can add that I would not recommend coming here for a honeymoon outing or any other sort of outing come to that.

My advice is appreciate what has been done with the place on online photos ( quirky and clever, yes) and go no further. Save a trip to experience non existent service and go anywhere but here for afternoon tea. You will only leave annoyed and starving.
เขียนเมื่อ 27 กรกฎาคม ค.ศ. 2018
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Jonny S
18 ผลงาน
มิ.ย. ค.ศ. 2018 • เพื่อนๆ
WEDNESDAY 27TH JUNE 2018
DISCOVERED the garden station ON TRIPADVISOR ( OPEN until 1700hrs )
( OPEN until 1700hrs )

I invited my COMPANION to come with me
Our combined very scenic journey time 5 hours

ARRIVED 1550 hrs

CLOSED

CHALK BOARD SAYS Fri Sat
Sun
til 4
เขียนเมื่อ 28 มิถุนายน ค.ศ. 2018
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Sean S
Newcastle upon Tyne, UK206 ผลงาน
เม.ย. ค.ศ. 2018 • คู่รัก
We visited this lovely little garden tea rooms in July 2017 as well as previous visits, each time we have had a nice pot of tea and a delicious slice of cake.
The whole set up is quirky and quaint.
เขียนเมื่อ 11 เมษายน ค.ศ. 2018
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Wardheed
Gateshead, UK6 ผลงาน
มี.ค. ค.ศ. 2017 • คู่รัก
If you want your wedding experience to feel totally un-special, have no idea of how much your wedding will cost, receive stinking communication and service, and not be kept informed of how the planning is going, then YES this is the place for your special wedding day!

We had this venue booked for our wedding, but after months and months of truly atrocious communication and service (if you can call it that) and months of us having to chase up contact to try and plan our wedding, we felt forced to cancel our wedding with only four months to go. Up to this point we had little communication, no proof of our wedding actually being planned and a real feeling that no-one actually cared. We did not feel special.

We got in touch with the owner in September 2016, after initial emails went for a viewing in October and paid our deposit in mid-November. We did not receive any confirmation of payment until 4 days later, only after emailing/texting various times to chase! Little did we know this would be a common thread of our experience.

By the end of January 2017 we still had heard nothing from The Garden Station. Bear in mind our wedding was planned for September (only 8 months away) and we had not been asked to confirm any of our plans for our wedding as yet. We got in touch and received an email back, with a very basic estimate costs.

From this we had a few things to clarify so we arranged to meet in February (7 months to go). The meeting (we thought) had gone well. We were told we would receive an updated estimate in a couple of days. 1 week later - no reply, no estimate! We sent an email to chase.

A further 10 days later, still no reply, no estimate, no nothing! We sent another email to chase. This time we received a response within 4 minutes apologising and saying we would receive it that night. We received NOTHING! We decided to ease off for a few weeks, be patient and give some space. Perhaps we were being too needy in expecting effective communication?

However by mid-April (5 months till the wedding date) we were starting to get worried. We had received no information to say anything was being organised, nor had we received an updated quote. We chased up again, explaining we needed to work out how many people we could afford to attend and get invites out to guests in good time, time was ticking.

10 DAYS LATER - Still no response, no quote, no nothing! We emailed her advising she was making us anxious, asking if there was any problem with the wedding. We said we would not be upset, but we needed to know if it could not go ahead as we would need to find a quick replacement venue. We received an email 1 hour later advising everything was fine and we would receive an estimate tomorrow. You guessed it - we received NOTHING!

By May (4 months till the wedding) we were feeling extremely anxious and getting a bit fed up. We were disappointed with the service/information received and in general felt unappreciated. Just what you want to feel during your wedding planning?

My fiancee called the owner to voice our concerns and was told she couldn't talk but would get back to us that day. SHE DID NOT. My fiancee called back the next day 3 times, but to no avail. Finally she got back to us to with apologies and said she would send an updated quote for us. We received this, however it was almost the exact same quote we had received in January, nothing had been updated from our visit in February. We felt we had not been listened to and nothing had been done since our visit.

We emailed back to state she had not added anything from our meeting in February. She had took notes at the meeting so we gave her the opportunity to re-check her notes or we could send a list of the items we wanted, so she could send an updated quote. We received NO RESPONSE and NO ESTIMATE. 2 days later we felt we were being ignored, we again emailed and received a response saying she had sent the wrong one and would get it to us tomorrow. ONE WEEK LATER - yep, we hadn't received anything. Getting the theme here?

By now, we had had enough. We emailed with regret to advise that because of the way we had been treated, we no longer trusted her to host our wedding. We advised we wanted to cancel because of the poor communication (to be kind to her) and that we were very unhappy with the service we had received. We said the way our wedding had been handled was very unprofessional and asked for a full refund of our deposit. Surprisingly, no response!

We called and spoke to her at the end of May to explain our concerns. We were advised we would only receive a refund if she could re-book the date. We have no idea if anyone did re-book the date, but we never received a refund. Luckily, with 4 months to go we found another brilliant and extremely professional venue and we had an amazing wedding day! So pleased we didn't give any more money or time to The Garden Station and it's unprofessional owners.

If you are hoping to have your wedding here, I would look at how special you want your wedding to feel. Do you want to have someone planning your wedding who listens to you, who you can contact, who shows interest in your plans, who cares that you have a brilliant day? If so, I would look elsewhere.

This is not just me, look at the other reviews on The Garden Station (and on it's other TripAdvisor page), others mention poor communication and organisation too. I wish we had checked all of the reviews on this website before planning our wedding. We are writing this in the hope you have a better experience during your wedding preparations than we did.
เขียนเมื่อ 3 กุมภาพันธ์ ค.ศ. 2018
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Craig A
6 ผลงาน
ก.พ. ค.ศ. 2017 • เพื่อนๆ
What a fabulous place ...

The Garden Station, an old railway station on the edge of the North Pennines.

The decor is amazing. The garden (even at the end of the winter) was full of interest. There are great walks on the doorstep ...

The welcome was warm and the tea and cake was fabulous ...

Quirky ... Colourful ... Beautiful

You have to go for brunch, lunch, afternoon tea, whatever ...

Go!
เขียนเมื่อ 26 กุมภาพันธ์ ค.ศ. 2017
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The Garden Station (Hexham, อังกฤษ) - รีวิว - Tripadvisor

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  • อา. - ส. 10:00 น. - 17:00 น.


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