You booked 2 x 25 lap sessions. This information was given to the organiser when booking, on your email confirmation, to the lead guest at reception, to all guests during the briefing and we also have TVs in the spectator area with photos of the drivers in each session. I’m unsure how we could be any more transparent and clear on how sessions are ran without patronising people and talking to them like children. If the organiser didn’t pass information on to the rest of the party and drivers chose to ignore the instructions given in the Briefing there isn’t much we can do. Our venue is extremely well organised and ran by a team of highly trained and customer focused adults who aren’t there to be spoken down to and abused because customers choose not to follow instructions or listen to information provided.

Thank you so much Xuan :)

Thank you for the detailed review. Hope to see you again soon :)