That is so lovely to hear, thank you so much for taking the time to post your review. We look forward to welcoming you back again soon.

Thank you for your review, we're so glad you enjoyed your visit and that's great feedback.

Thank you for the review and the positive comments for the venue and the team.

We are sorry you didn't enjoy the show. Theatre, as with all art, is completely subjective. In contrast we have had overwhelmingly positive reactions from the thousands of people who have seen the show so far. Ultimately, it is all down to personal taste.

Thanks Chris - great to have you back, and hopefully we'll see you again soon.

Hi Debbie So glad we were able to help on this occasion, and that you got to see the show.

Hi Gaynor Thanks so much for the review - it is a great show isn't it? Hope to see you back again soon.

Thank you for your review. We do aim to open the doors at least 45 minutes before the start time, however on this occasion the visiting company were still working on stage and we are unable to open the doors while this is happening for the safety of crew and audience. We recognise that it was incredibly uncomfortable for the audience, for which we apologise. The behaviour of audience members is something that has changed significantly post-pandemic. We would rarely have needed security for a theatre show prior to Covid, however it is something we have had to consider increasingly since re-opening. We are constantly trying to find the balance between allowing audience members to have a good time (particularly at concert-style shows), while ensuring that they are not disrupting others’ enjoyment. We try to consider in advance whether a show needs security at all, and if so what level, and we are learning from every event. Our Front of House team continue to evaluate each event, so that we learn for future performances. Our bar staff do their best to monitor customers alcohol intake and will refuse to serve people who look intoxicated (as, in fact, they did with customers at this performance). It is standard that bars are kept open during the first half of a concert, which is different to a play/musical, but again this is something we look at on a case by case basis.

Hi Chris - I am aware that our Theatre Director has made contact with you on a couple of occasions to discuss this situation.