Xtreme Karting Falkirk

Xtreme Karting Falkirk รีวิว

10:00 น. - 22:00 น.
วันจันทร์
13:00 น. - 22:00 น.
วันอังคาร
13:00 น. - 22:00 น.
วันพุธ
13:00 น. - 22:00 น.
วันพฤหัสบดี
13:00 น. - 22:00 น.
วันศุกร์
13:00 น. - 22:00 น.
วันเสาร์
10:00 น. - 22:00 น.
วันอาทิตย์
10:00 น. - 22:00 น.
พื้นที่
ที่อยู่
สถานที่ใกล้เคียงที่ดีที่สุด
ร้านอาหาร
159 ภายใน 5 กม.
สถานที่ท่องเที่ยว
22 ภายใน 5 กม.

4.5
266 รีวิว
ดีเยี่ยม
208
ดีมาก
41
ธรรมดา
6
แย่
6
แย่มาก
5

Robert M
1 ผลงาน
Amazing fun exciting
ต.ค. ค.ศ. 2021 • คู่รัก
Went with the Mrs and had a ball, track was good karts were fast, agile and exciting. Will definitely be back. All the staff were friendly, approachable and happy to help in any way.
เขียนเมื่อ 15 ตุลาคม ค.ศ. 2021
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Haze
Nairn, UK39 ผลงาน
Good day out
ต.ค. ค.ศ. 2021 • ครอบครัว
My grandson of 11 years loved it as did his dad. They had two sessions and thoroughly enjoyed every second. We will definitely be doing again.
The Staff were pleasant and helpful. Bayou are supplied with everything you need, helmets, gloves, suits etc.
My only complaint is I wish they put the Falkirk postcode on the booking form etc as we drove to Edinburgh first.
เขียนเมื่อ 14 ตุลาคม ค.ศ. 2021
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Pete C
1 ผลงาน
Amazing experience
ก.ย. ค.ศ. 2021
This was so much fun, we were a group of 14 on a work day out. The staff are a credit to the company everyone we met was so helpful and the instructions were spot on. The format with the qualifiers and finals were fun and brought out everyone's competitiveness which was great. The medals for the winners were a nice touch. Thanks again team we will 100% be back.
เขียนเมื่อ 21 กันยายน ค.ศ. 2021
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Catcoull
Dunfermline3 ผลงาน
Fantastic staff
ก.ย. ค.ศ. 2021 • ครอบครัว
What a wonderful experience it was at the Karting, Falkirk on Saturday. The staff were all so lovely, helpful and friendly. So professional and nothing a bother.

Thank you to all the staff for making it a great experience for my daughter and nephew. Unfortunately my daughter was unable to do her second race due to how she was feeling but she loved the experience and definitely wants to go back. My nephew has found this  now and just loves it. Never seen him like this about anything!!

The staff were amazing, helpful and friendly. Much appreciated!!
เขียนเมื่อ 6 กันยายน ค.ศ. 2021
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Young
2 ผลงาน
Won't be back!!
ส.ค. ค.ศ. 2021 • เพื่อนๆ
Booked a 4 x 10 minute session for 8 people. Asked of it would be possible to have first session as free practice, 2nd qualifying and 3rd and 4th together as a race format with grid start. I asked this question before booking and was told 'YES'. I co firmed this with 3 other staff member and a manger over the weeks before the booking before turing up on the day to be told categorically that it was not possible and could ot be done. The girls behind the desk very very understanding and although couldn't help me or give me what I was told I would get they were nice, polite and sympathetic. During the event I had the opportunity to speak with the owner who was argumentative, rude and very unsympathetic. I feel massively let down and will not be back. The group of us that attended all still had a good time just not what we thought it would be and bad experience caused by being missinformed by several staff members.
เขียนเมื่อ 14 สิงหาคม ค.ศ. 2021
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Hi I have to say I totally reject the above statements, we have an exclusive event similar to what you describe - The X-Race. This is more expensive, exclusive and available to book at specific times. You booked into the open 4x10 Race Experience sessions (which allows others to join your group), and claim to have been informed that you could run this in a totally different way with qualifying, grid starts etc (not sure how any other customers who could have been racing in your group would have managed this?). We do not offer this format or ability to have grid starts in Race Experience Sessions, and every one of our staff know this and a manager would not have stated this is possible. If you want an event format then book an event? If you book practice sessions then we deliver practice sessions, which as you state were a good time? I came out to speak to you to clarify this, however was repeatedly told that my staff had told you something I don't believe they did. Stalemate. So there was nothing I could do or say. So yes, perhaps I was a bit unsympathetic towards your claims, but I know the staff you were talking about, hear them talking to customers all the time, and know that they know the products we deliver. I am glad you enjoyed the sessions, especially as this is what we state we will deliver, and don't believe it merits 2 stars but that is the world we live in now!
เขียนเมื่อ 16 สิงหาคม ค.ศ. 2021
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Andrew W
Menstrie, UK3 ผลงาน
Good fun and good track layout for an indoor setting
ส.ค. ค.ศ. 2021 • เพื่อนๆ
I visited Xtreme karting on the same night as the 2 negative reviews below referring to water on the track. Yes there was some water/ moisture on a limited area of the track (due to exceptionally heavy rain being blown in) and following the first lap where a couple of participants spun out the marshals acted appropriately with the use of yellow flags/ lights and directed people to take an inside line to avoid the wet part of the track. All but 2 of the participants managed to heed this advice and complete their session driving to the conditions and seemed to be enjoying themselves. At no point did I witness an injured marshal?!

The sessions were organised well and staff were friendly. The karts are in fair condition but as with all karting centres some are better (faster) than others, this is helped by multiple short sessions as opposed to one long one so you won’t be stuck with the same kart each time. The marshals allowed a sensible amount of rubbing/ racing as long as you didn’t go too far. I would agree that some of the overalls aren’t immaculate but they are safe and functional and it isn’t a fashion parade after all.

Bottom line is we all had fun and will be back again!
เขียนเมื่อ 12 สิงหาคม ค.ศ. 2021
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Hi Thanks - really appreciate this review as it shows a bit of balance and honest feedback on what was a difficult period to manage with what was almost monsoon conditions, and floods in the region At present we seem to suffer from keyboard warriors who state they will leave negative feedback unless we give refunds, and we wont give in to this mentality. Appreciate the honesty, new suits have been ordered after reopening post lockdown, but like everything at present they are taking longer than usual! Obviously we were not going to order them till we knew we could reopen! We are extremely busy, so the karts are being used heavily and although we are on top of servicing and maintenance it can lead to variations being more obvious than normal, this is something we are striving to correct. Again, thanks for the feedback, you have no idea how much it means to us at present!
เขียนเมื่อ 16 สิงหาคม ค.ศ. 2021
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Chris S
1 ผลงาน
Money before safety
ส.ค. ค.ศ. 2021
Usually brilliant and normally would highly recommend, not last night. Started with ripped overalls and broken zip asked for a replacement, they refused and said it would be ok, because it was warm. First session was excellent but the second session was horrific they leave the roller door open for ventilation which makes sense until it starts raining and the track gets wet right at the end of one of the fastest sections of the track (it’s like black ice). Three laps and three times I spun off the track this wasn’t just me this was happening to everyone the second time I went through the barriers and hit a Marshall their response was to black and white flag me?? Marshall went limping off and I drove round to the pits and off the track to speak to a manager. The track was dangerous and instead of pausing the session, lowering the door and drying the track they allowed the mayhem to continue with people spinning at the same point on every lap and their manager seriously could not care less. They did drop the door and dry the track for the next session but that was too late for us. Surely their risk assessments would state that if there is a risk on the track all racing should stop until it’s cleared and that all PPE supplied should be in full working order? I asked the manager for a refund just for that one session or a voucher for a free session the next time but the best they could do was offer me 30% of what I paid? Surely this should be 50% no that’s the best he could do. Money aside seriously disappointed they allowed racing to continue when the track was clearly dangerous.
เขียนเมื่อ 7 สิงหาคม ค.ศ. 2021
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Chris, fair to say I am disappointed by the review, especially given there have been no positive reviews for your previous visits however as soon as you are not happy about something you jump onto tripadvisor the first time you are unhappy. The track did get slightly wet during a downpour when rain came in through our roller shutter that has to stay open for ventilation, this doesnt happen very often, but weather conditions at that time resulted in the track at that point getting damp. This didnt last long, and all the other groups that were racing managed to cope with the track conditions so I dispute your "clearly dangerous comment", especially as the kids finished their sessions. Post covid - We now issue gloves and balaclava free of charge to every customer, and invested heavily in new helmets and helmet/suit sanitisation , so hardly scrimp on PPE. In quite challenging conditions at present, we try our best but appreciate we don't get it right every time, however I do not believe that should result in a customer being quite verbally agressive towards our managers demanding a refund. Unfortunately, we will need to agree to disagree, I believe that you have stated you will not be back and I think that at least is something we can both agree is best.
เขียนเมื่อ 8 สิงหาคม ค.ศ. 2021
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Bryan A
Larbert, UK1 ผลงาน
Bad experience
ส.ค. ค.ศ. 2021 • ครอบครัว
Booked a double session 2 adults 3 kids at a cost of £125 1st session was fine 2nd session part of the track was wet from rain coming in the roller door which made the track dangerous we were sliding all over the place and even hit one of the marshalls so came off after 3 laps to complain the manager was quite argumentative and couldn’t see a problem. We asked for a refund for the 2nd session and we’re offered £37.50 ?? Poor show would not recommend if it’s raining outside even though it’s an indoor track
เขียนเมื่อ 6 สิงหาคม ค.ศ. 2021
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Bryan, fair to say I am disappointed by the review, especially given there have been no positive reviews for your previous visits however as soon as you are not happy about something you jump onto tripadvisor the first time you are unhappy. The track did get slightly wet during a downpour when rain came in through our roller shutter that has to stay open for ventilation, this doesnt happen very often, but weather conditions at that time resulted in the track at that point getting damp. This didnt last long, and all the other groups that were racing managed to cope with the track conditions so I dispute your "clearly dangerous comment", especially as the kids finished their sessions. In quite challenging conditions at present, we try our best but appreciate we don't get it right every time, however I do not believe that should result in a customer being quite verbally agressive towards our managers demanding a refund. Unfortunately, we will need to agree to disagree, I believe that you have stated you will not be back and I think that at least is something we can both agree is best.
เขียนเมื่อ 8 สิงหาคม ค.ศ. 2021
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Agnieszka M
2 ผลงาน
I suggest going to Edinburgh, there are no torn clothes and damaged helmets there and the staff is perfect. The karts a
ก.ค. ค.ศ. 2021 • เพื่อนๆ
This is some kind of joke. Before, when we visited xtreme karting everything was as it should be. We always came home very happy. This time everything has changed. We were joined by a couple of unknown people who were constantly blocking our group instead of just passing a person who wants to get a better time. They slowed down all the participants on the track and looked very happy about it. The staff was very hostile or really oversensitive about impacts. Believe me, this is the first time that there were so few of them and if they did, they were very delicate and we were instructed after every 10 minutes that we should not hit anyone, even if no one in our group hit anyone. It was evident that the staff were new people who didn't have as much experience as the others, and for the first time I was ordered to take an extra seat that was never assigned to me - causing my legs to get rubbed on the steering wheel every time I turned. Most of the go-karts are in bad condition, you want to break them but you can't because they crush only a few seconds after pressing the pedal. Hence the most collisions. If someone really wants to, I suggest going to Edinburgh, there are no torn clothes and damaged helmets there and the staff is perfect. The karts are also well-kept and marked on both sides. In Falkirk, you can forget about it!
เขียนเมื่อ 31 กรกฎาคม ค.ศ. 2021
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HollyDay01
ลอนดอน, UK62 ผลงาน
Go Go Go
มิ.ย. ค.ศ. 2021
Visited with family. Everyone had a great time, young and old (ish). Everything was well organised and all staff very friendly and helpful.
There is an area you can view from, and precautions for Covid have been put in place. Some did need regular reminders to wear face coverings which is unfair on staff.
My family were all beginners so found it a little terrifying having the experienced zipping in and out - maybe a beginners only slot would be better?
The only negative we have was that a member of staff was outside smoking drugs at one point. Thankfully they weren't on the track making sure everyone kept safe! But still not really acceptable.
เขียนเมื่อ 8 กรกฎาคม ค.ศ. 2021
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  • จ. - ศ. 13:00 น. - 22:00 น.
  • ส. - อา. 10:00 น. - 22:00 น.


ร้านอาหารใกล้ๆ Xtreme Karting Falkirk: ดูร้านอาหารทั้งหมดใกล้ๆ Xtreme Karting Falkirk บน Tripadvisor