Hi Aisling, Many thanks for your review, all feedback is greatly appreciated. Rest assured our main concern is always our customers satisfaction, we may ask various questions in order to recommend the best cigar suited to you, it is certainly not our intention to push an unwanted product or attempt to "hard sell" sincere apologies if this is how you felt. We hope you will visit our store again as we are constantly striving to offer our clients the best experience possible. If we can be of any further assistance please do not hesitate to contact our management team directly @ info@decent-cigar.com . Kindest regards, The Decent Cigar Emporium