Black Country Living Museum
Black Country Living Museum
4.5
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แนะนำให้แก้ไขเพื่อปรับปรุงสิ่งที่เราแสดง
ปรับปรุงข้อมูลสถานที่ให้บริการนี้
มุมมองเต็มรูปแบบ
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286 ภายใน 5 กม.
สถานที่ท่องเที่ยว
183 ภายใน 10 กม.
มีส่วนร่วม
4.5
6,005 รีวิว
ดีเยี่ยม
3,823
ดีมาก
1,400
ธรรมดา
424
แย่
183
แย่มาก
176
Jacqui M
Harrow, UK41 ผลงาน
มิ.ย. ค.ศ. 2023 • ครอบครัว
We last visited the Black Country Living Museum in 2000, so we were surprised how much it had grown. It covers 26 acres and there were a lot more buildings. Including preview peeks at the new 1940-1960's buildings under construction.
We were disappointed that that didn't have more choice in the sweet shop before the shelves were covered with sweets that you could buy, now there's a limited selection. We also noticed that there was only one practical demonstration and that was the chain maker. I know you can't expect it to be the same 23 years later. It was a shame that the photographer wasn't there as that was part of the experience having your photo taken in Victorian clothes
As someone with limited mobility it was really nice that I could reserve a manual wheelchair (no fee) and collect it from the ticket area. We were provided with an accessible map that showed how accessible certain area were.
The Disabled toilets in The workers Institute and Visitor's Centre were spotless.
Hobbs Fish and Chip shop was very popular and from what we saw were very good sized portions. We had the meal deal (sandwich, crisps and a drink) from the Crown Tube Works Café, the price was what I would pay in Costa . Tea came in a mug which was nice.
When we went it was very hot and there are very few shady areas so take sunscreen.
My daughters and grandson went on the Canal Tunnel Boat trip (charged separately)and said it was interesting. They also went down the mine near the entrance , highly recommend that you do that first as you do have to wait during busy times.
All in all it was a good day out
We were disappointed that that didn't have more choice in the sweet shop before the shelves were covered with sweets that you could buy, now there's a limited selection. We also noticed that there was only one practical demonstration and that was the chain maker. I know you can't expect it to be the same 23 years later. It was a shame that the photographer wasn't there as that was part of the experience having your photo taken in Victorian clothes
As someone with limited mobility it was really nice that I could reserve a manual wheelchair (no fee) and collect it from the ticket area. We were provided with an accessible map that showed how accessible certain area were.
The Disabled toilets in The workers Institute and Visitor's Centre were spotless.
Hobbs Fish and Chip shop was very popular and from what we saw were very good sized portions. We had the meal deal (sandwich, crisps and a drink) from the Crown Tube Works Café, the price was what I would pay in Costa . Tea came in a mug which was nice.
When we went it was very hot and there are very few shady areas so take sunscreen.
My daughters and grandson went on the Canal Tunnel Boat trip (charged separately)and said it was interesting. They also went down the mine near the entrance , highly recommend that you do that first as you do have to wait during busy times.
All in all it was a good day out
เขียนเมื่อ 5 มิถุนายน ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Jordan S
2 ผลงาน
พ.ค. ค.ศ. 2023 • ครอบครัว
Visit on 30th May.
Costumed staff on their phones constantly throughout the day. Upon entering a building, some staff would try to hide their phone from us and other staff blatantly using their phone and ignoring us. Also, mainly younger staff in costume vaping which didn't leave the best impression. Just a general lack of professionalism from the majority of the costumed staff.
The fish and chips were pre wrapped, meaning the fish was soggy and chips cold, very greasy. The chips are also frozen, not fresh, having very little flavour. Not at all traditional.
Road signs directing us to the old visitors car park. There is no information on the website about the new car park.
The new visitors centre is more a kin to a hospital. There is no character or charm to this building and looks out of place in its surroundings. The way we got into the museum felt clumsy and not thought out very well compared to the old entrance. Now you have to go down a flight of stairs or use a lift. The building felt dirty and cheap with a small gift shop and basic cafe selling overpriced drinks and food. The admissions staff were polite and professional, however.
The mine experience was amazing, and our guide, Alex, was great. The beam engine and colliery winding engine are still broken.
No trams or trolleybuses in operation. The tram track has been ripped up, and overhead cables are removed. It doesn't look like they have any plans to run trams or trolleybuses in the future. And the bus doesn't go up the big hill anymore, meaning you wait 20 minutes for a 2-minute bus ride.
The biggest disappointment was the chain maker. The last demonstration was chalked on the board for 4:40. However, the demonstrator told us he wasn't going to do the demonstration because "there weren't enough people watching him" ... what is that about? We had spent an hour queuing for the mine tour, half an hour queuing for food, visiting all the houses and shops, seeing the cinema, nail demonstration, boat dock tour and school lesson.
There was no information to suggest that a demonstration required a certain amount of people to watch and when we asked about the time on the board he told us "I will only do a demonstration when there is enough people watching" and his manner being rude towards us. It felt like a cop out on behalf of the demonstrator who clearly didnt want to do his job and walked into a shed as if to hide from us.
We have visited BCLM on numerous occasions and have never experienced such unprofessional behaviour from a demonstrator before. He was extremely rude with us and is the biggest criticism I have of the day.
The museum is not at all immersive and is greatly lacking the 'living' aspect in their name. Lots of exhibits broken or not open to the public, the majority of the staff give an impression they didn't want to be there and it was very awkward trying to talk to them. Younger staff seemed to have very little information on the buildings and little to no interest in history.
It is a shame such an amazing place is so poorly operated, and seems to be getting worse every time we revisit.
Costumed staff on their phones constantly throughout the day. Upon entering a building, some staff would try to hide their phone from us and other staff blatantly using their phone and ignoring us. Also, mainly younger staff in costume vaping which didn't leave the best impression. Just a general lack of professionalism from the majority of the costumed staff.
The fish and chips were pre wrapped, meaning the fish was soggy and chips cold, very greasy. The chips are also frozen, not fresh, having very little flavour. Not at all traditional.
Road signs directing us to the old visitors car park. There is no information on the website about the new car park.
The new visitors centre is more a kin to a hospital. There is no character or charm to this building and looks out of place in its surroundings. The way we got into the museum felt clumsy and not thought out very well compared to the old entrance. Now you have to go down a flight of stairs or use a lift. The building felt dirty and cheap with a small gift shop and basic cafe selling overpriced drinks and food. The admissions staff were polite and professional, however.
The mine experience was amazing, and our guide, Alex, was great. The beam engine and colliery winding engine are still broken.
No trams or trolleybuses in operation. The tram track has been ripped up, and overhead cables are removed. It doesn't look like they have any plans to run trams or trolleybuses in the future. And the bus doesn't go up the big hill anymore, meaning you wait 20 minutes for a 2-minute bus ride.
The biggest disappointment was the chain maker. The last demonstration was chalked on the board for 4:40. However, the demonstrator told us he wasn't going to do the demonstration because "there weren't enough people watching him" ... what is that about? We had spent an hour queuing for the mine tour, half an hour queuing for food, visiting all the houses and shops, seeing the cinema, nail demonstration, boat dock tour and school lesson.
There was no information to suggest that a demonstration required a certain amount of people to watch and when we asked about the time on the board he told us "I will only do a demonstration when there is enough people watching" and his manner being rude towards us. It felt like a cop out on behalf of the demonstrator who clearly didnt want to do his job and walked into a shed as if to hide from us.
We have visited BCLM on numerous occasions and have never experienced such unprofessional behaviour from a demonstrator before. He was extremely rude with us and is the biggest criticism I have of the day.
The museum is not at all immersive and is greatly lacking the 'living' aspect in their name. Lots of exhibits broken or not open to the public, the majority of the staff give an impression they didn't want to be there and it was very awkward trying to talk to them. Younger staff seemed to have very little information on the buildings and little to no interest in history.
It is a shame such an amazing place is so poorly operated, and seems to be getting worse every time we revisit.
เขียนเมื่อ 3 มิถุนายน ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
S M L
1 ผลงาน
มิ.ย. ค.ศ. 2023 • ครอบครัว
To say the Black Country Museum represents the Black country, the staff in the gift shop seem to have forgotten this..Me and my family have been going here for years, as soon as we walked in the gift shop we got profiled as thieves and got followed around. We paid good money to get in and to be treated like scum and thieves was shocking, To the staff in the gift shop... DONT FORGET WHERE YOUR ARE, YOUR IN THE BLACK COUNTRY! Not everybody is going to turn up in posh clothes and have posh accents!. They were very rude and unexperienced in the customer service sector! Dont waste your money going here! Theres nothing authentic black country about the place anymore, the accents gone, Its too posh, boring and ridiculously overpriced. NEVER AGAIN!
เขียนเมื่อ 2 มิถุนายน ค.ศ. 2023
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Roy5952
Leek, UK147 ผลงาน
มิ.ย. ค.ศ. 2023 • ครอบครัว
Very good place to visit. It had my grandson's interest from the start..
I dropped a point because of the queues. Long queue and both fish and chip outlets. Long queue at Ice-cream stall.
I dropped a point because of the queues. Long queue and both fish and chip outlets. Long queue at Ice-cream stall.
เขียนเมื่อ 2 มิถุนายน ค.ศ. 2023
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ashleythe3rd
เบอร์มิงแฮม, UK35 ผลงาน
มิ.ย. ค.ศ. 2023 • ครอบครัว
Not been for a while, however we really enjoyed it yesterday. There are plenty of different shops and both me and my kids learned a lot from the actors.
Best fish and chips ever - we purchased an annual pass so we have planned to return one afternoon to just have more fish and chips.
Looking forward to the new exhibits that are being developed.
Well worth a visit.
Best fish and chips ever - we purchased an annual pass so we have planned to return one afternoon to just have more fish and chips.
Looking forward to the new exhibits that are being developed.
Well worth a visit.
เขียนเมื่อ 2 มิถุนายน ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Lisa s
เบอร์มิงแฮม, UK2 ผลงาน
พ.ค. ค.ศ. 2023 • ครอบครัว
Great Place love Spending time with the Family! can’t wait for 1960s to be open, Fish and chips we lovely!
เขียนเมื่อ 1 มิถุนายน ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
We're so glad to hear you had a lovely day!
เขียนเมื่อ 1 มิถุนายน ค.ศ. 2023
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
smiler1956
เบอร์มิงแฮม, UK430 ผลงาน
พ.ค. ค.ศ. 2023
Attended with my daughter who had never been before. I was impressed with the new parking arrangements and the very lovely entrance. My daughter thought it was awesome, even though part of the park was closed for redevelopment. Loved the interaction with the staff and the history, loved the chain link demo, the trip down the mine and the visit to the pubs! Really is a great day out and good value for money.
เขียนเมื่อ 30 พฤษภาคม ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Thank you for your lovely feedback! We'll make sure to pass your feedback on to the relevant teams.
เขียนเมื่อ 1 มิถุนายน ค.ศ. 2023
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
Rajpal S
ลอนดอน, UK98 ผลงาน
พ.ค. ค.ศ. 2023 • ครอบครัว
Attended here with the wife and young children. Staff and facilities are excellent. Very well maintained museum and lots of interesting facts and features. Would strongly recommend the mine tour. If you’re in the area, definitely come here!
เขียนเมื่อ 29 พฤษภาคม ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Hello,
Thank you for your feedback, we are so glad that you enjoyed your visit to the Museum.
We hope to see you again soon.
Don't forget, you have 12 months of free returns with your UnChained Annual Pass! Find out more on our website.
Kind Regards,
BCLM.
เขียนเมื่อ 30 พฤษภาคม ค.ศ. 2023
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
firemanfield822
Guildford, UK183 ผลงาน
พ.ค. ค.ศ. 2023 • เพื่อนๆ
I can’t wait to go back to this place in a few years .
This place is great lots and lots to see
and they have plans and are in the process of building more buildings .
The staff make it and are so knowledgeable and really make the place .
I will be back for sure but want to wait
Till they have finished the tramway and the other buildings.
A must visit is the chip shop and the elephant & Castle pub .
This place is great lots and lots to see
and they have plans and are in the process of building more buildings .
The staff make it and are so knowledgeable and really make the place .
I will be back for sure but want to wait
Till they have finished the tramway and the other buildings.
A must visit is the chip shop and the elephant & Castle pub .
เขียนเมื่อ 28 พฤษภาคม ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Hello,
Thank you for your feedback, we are so glad that you enjoyed your visit to the Museum.
We hope to see you again soon.
Don't forget, you have 12 months of free returns with your UnChained Annual Pass! Find out more on our website.
Kind Regards,
BCLM.
เขียนเมื่อ 30 พฤษภาคม ค.ศ. 2023
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
Jane B
Staffordshire, UK4 ผลงาน
พ.ค. ค.ศ. 2023 • คู่รัก
More signange needed at entrance and in each zone. Entered through the gate with arrows pointing left but couldn`t see where to head to, no ticket office/entrance this way signs, confusing space. Once through ticket office found a large area without info, could do with information board where the coal mine and cottages are. Visited on a cold day, the few picnic tables outside the chippy were full. There was no where to sit so couldn`t enjoy the fish & chips, some indoor seating is needed. Female member of staff in the next toilet cubicle to me left the loos without washing her hands, this is unacceptable, management need to improve health and safety training. The guides inside shops and houses did a great job of passing on information and were very enthusiastic. The hot food offering on a chilly day in the Womens Institute was disappointing. These issues if fixed would improve the customer experience.
เขียนเมื่อ 24 พฤษภาคม ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Hello, thank you for your feedback regarding your experience here at the Museum, we appreciate the time it took you to leave a review, and we are sorry to hear that there were elements of your visit you were disappointed by. We take on board all comments and will ensure that your feedback is passed onto our management team. However should you wish to discuss the matter further, please contact us by email at feedback@bclm.com
เขียนเมื่อ 25 พฤษภาคม ค.ศ. 2023
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
Is there a chance to take a canal trip during my visit
rachH73
เบอร์มิงแฮม, UK80 ผลงาน
Yes
Melissa
3 ผลงาน
Would this be a good day out for 2 adults, or is it more of a children/family day out?
peterclare2
10 ผลงาน
I would highly recommend it for two adults to visit. There's so much to see and do for everyone. My visit was with my husband... we can't wait to go back!
Hi would it be possible to take my dog with me
pesue1
Nuneaton, UK493 ผลงาน
No only assistance dogs
We visited a few years ago and brought our dog with us but now it says dogs aren't allowed why is that
Rhondda_Lad
Barry, UK307 ผลงาน
Sorry but I have no idea. Ask them.
Kalvinderf
Wolverhampton, UK
Is the carpark, free as we are visiting on Saturday
sharets
แคนเทอร์บิวรี, UK29 ผลงาน
Agree, it is currently £3.50. You have to grab a token from the machine inside before you leave.
Alasdair M
กลาสโกว์, UK93 ผลงาน
Are the trolleybuses running regularly? I am keen to visit on a day when they are running - but I'd be coming from Glasgow and so would want to make sure I came on a day when they are running!
Jackie T
168 ผลงาน
No the trollybuses are not running at the moment only a single decker bus when we visited.
Lots of building work going on at the moment as well.
Probably best to check when they'll be running again.
Freedom05460705839
เบอร์มิงแฮม, UK
How much is the canal boat
kirsty w
Newcastle upon Tyne, UK303 ผลงาน
I belive prices start from £17 for 2hr trip, ours was included in our coach tour. If you Google, dudley canal boat trips, all the information is on their website
Yasmin jethwa
Newport, UK
Can I hire a day mobility scooter for going round in the living museum
FeganShakespeare
Stoke-on-Trent, UK184 ผลงาน
No this isn’t something I have seen there provided through the museum x
มีสิ่งใดขาดหายหรือไม่ถูกต้องหรือไม่
แนะนำให้แก้ไขเพื่อปรับปรุงสิ่งที่เราแสดง
ปรับปรุงข้อมูลสถานที่ให้บริการนี้Black Country Living Museum (Dudley, อังกฤษ) - รีวิว - Tripadvisor
คำถามที่พบบ่อยเกี่ยวกับ Black Country Living Museum
- โรงแรมใกล้ๆ Black Country Living Museum:
- (0.17 กม.) Travelodge Dudley Town Centre
- (0.73 กม.) Premier Inn Dudley Town Centre hotel
- (0.81 กม.) Village Hotel Birmingham Dudley
- (0.77 กม.) Station Hotel & Banqueting
- (4.80 กม.) Ibis Styles Birmingham Oldbury
- ร้านอาหารใกล้ๆ Black Country Living Museum:
- (0.10 กม.) Hobbs and sons restaurant
- (0.49 กม.) Chiquito - Dudley
- (0.51 กม.) Bella Italia
- (0.48 กม.) Frankie and Benny's
- (0.75 กม.) Hungry Horse
- สถานที่ท่องเที่ยวใกล้ๆ Black Country Living Museum:
- (0.17 กม.) Dudley Museum and Art Gallery
- (0.33 กม.) Dudley Canal & Tunnel Trust
- (0.46 กม.) Showcase Cinemas
- (0.67 กม.) Dudley Zoo and Castle
- (0.85 กม.) Priory Park