Manchester Metrolink
Manchester Metrolink
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- Piccadilly Gardens • ใช้เวลาเดิน 2 นาที
- High St • ใช้เวลาเดิน 2 นาที
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dragoon17c
ดับบลิน, ไอร์แลนด์496 ผลงาน
ก.ย. ค.ศ. 2024 • เดินทางคนเดียว
Metrolink is the main transportation link between the city's satellite cities. Travellers can purchase tickets on their own, but occasionally staff will check.
เขียนเมื่อ 29 กันยายน ค.ศ. 2024
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reptile M
1 ผลงาน
ก.ย. ค.ศ. 2024 • เดินทางคนเดียว
You can only buy tickets from platform by kiosk.
You've to buy tickets per Zones so you'll have to look up at the entire map to find your destiny & see which zone it falls in.
Platforms don't have names written so you've to guess you are in the right one by following the directions.
Final destination of trams don't say which station stops they'll stop at, so work it out before you board.
If your trams gets cancelled or delayed they won't inform you, so just wait until they next one start showing on the board.
They've no staff on platforms to give out any information.
Terrible experience, never used these gimmicks before hopefully never will have to. It. Made me wait for 30 minutes just to get to Manchester Victoria form Piccadilly and missed my next train. I had to buy train tickets again for extended journey.
You've to buy tickets per Zones so you'll have to look up at the entire map to find your destiny & see which zone it falls in.
Platforms don't have names written so you've to guess you are in the right one by following the directions.
Final destination of trams don't say which station stops they'll stop at, so work it out before you board.
If your trams gets cancelled or delayed they won't inform you, so just wait until they next one start showing on the board.
They've no staff on platforms to give out any information.
Terrible experience, never used these gimmicks before hopefully never will have to. It. Made me wait for 30 minutes just to get to Manchester Victoria form Piccadilly and missed my next train. I had to buy train tickets again for extended journey.
เขียนเมื่อ 28 กันยายน ค.ศ. 2024
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VDV11
ลอนดอน, UK118 ผลงาน
ก.ย. ค.ศ. 2024 • ครอบครัว
Not bad from a reliability perspective but expensive if travelling in peak time and too often rammed in like sardines.
My main gripe is the sheer volume of checking from revenue protection. It is more or less every time I use it, it never used to be like that. There have also been posters up eg that the ticket checks "are here to stay" or words to that effect, as if that is a good thing for the customer? It all feels a bit guilty-until-proven-innocent.
I am absolutely for the catching of fare-evaders but I haven't seen anything remotely like it having used public transport in various places across the world. It's just not a particularly nice experience so often when you are trying to go about your business as a paying customer. I guess some may see it as a good thing.
My main gripe is the sheer volume of checking from revenue protection. It is more or less every time I use it, it never used to be like that. There have also been posters up eg that the ticket checks "are here to stay" or words to that effect, as if that is a good thing for the customer? It all feels a bit guilty-until-proven-innocent.
I am absolutely for the catching of fare-evaders but I haven't seen anything remotely like it having used public transport in various places across the world. It's just not a particularly nice experience so often when you are trying to go about your business as a paying customer. I guess some may see it as a good thing.
เขียนเมื่อ 20 กันยายน ค.ศ. 2024
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Lucia B
สหราชอาณาจักร1 ผลงาน
ก.ย. ค.ศ. 2024 • เดินทางคนเดียว
Metrolink has a weekend card that for £6.80 allows you to travel from 6pm Friday to end of service on Sunday night.
As I knew I needed the tram both Saturday and Sunday I was planning to get one, but when I got to the tram stop Saturday the tram was arriving so there was no time to go to the ticket machine and I decided to use the tap-in tap-out option, thinking it would be the same.
To cut a long story short I got charged £8.40 on the Saturday and £4.90 on the Sunday, so today (Monday) I called them to ask why.
I was told that I incurred in a surcharge because I forgot to tap-out on Saturday night.
Assuming that they are correct (I believe I did tap-out) there shouldn't be any charge over £6.80 as for that amount of money you could spend the entire weekend on the tram traveling from one end of the line to the other.
Moreover I shouldn't have been charged at all for the Sunday trip.
The customer service employee sounded like a broken record, the only thing they kept repeating was that I incurred in a surcharge because, according to them, I forgot to tap-out, wouldn't listen to anything else.
Too convenient for them to keep those surcharges in place during the weekend, and employ parrots as customs care
As I knew I needed the tram both Saturday and Sunday I was planning to get one, but when I got to the tram stop Saturday the tram was arriving so there was no time to go to the ticket machine and I decided to use the tap-in tap-out option, thinking it would be the same.
To cut a long story short I got charged £8.40 on the Saturday and £4.90 on the Sunday, so today (Monday) I called them to ask why.
I was told that I incurred in a surcharge because I forgot to tap-out on Saturday night.
Assuming that they are correct (I believe I did tap-out) there shouldn't be any charge over £6.80 as for that amount of money you could spend the entire weekend on the tram traveling from one end of the line to the other.
Moreover I shouldn't have been charged at all for the Sunday trip.
The customer service employee sounded like a broken record, the only thing they kept repeating was that I incurred in a surcharge because, according to them, I forgot to tap-out, wouldn't listen to anything else.
Too convenient for them to keep those surcharges in place during the weekend, and employ parrots as customs care
เขียนเมื่อ 9 กันยายน ค.ศ. 2024
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StephenCross
ดับบลิน, ไอร์แลนด์30,981 ผลงาน
ก.ย. ค.ศ. 2024 • คู่รัก
The Manchester Meteolink is an excellent way to get around manchester and the surrounds. It’s generally clean and mostly regular service.
เขียนเมื่อ 8 กันยายน ค.ศ. 2024
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rgw75
เซอร์รีย์, UK44 ผลงาน
ก.ย. ค.ศ. 2024 • เดินทางคนเดียว
Whilst I support the use of public transport there was definitely room for improvement for Metrolink.
I arrived like many others heading towards the exhibition centre looking to head over to St Peter’s Square at Manchester Piccadilly and looking at maps saw the Metrolink and thought excellent nice direct connection.
I got to the station to see only two of the destinations being served on the electronic display. Then I realised that there was roadworks enroute between Piccadilly Gardens and St Peter’s Sq. by this time I had tapped in so felt committed. For the main station welcoming passengers arriving on intercity services I was shocked by the lack of staff or electronic or printed service restrictions and recommended alternative routes.
There should be ideally electronic signage in the station and on platforms in prominent positions to keep passengers informed.
Clearer signage needs to be provided for directions to replacement bus services
I would also suggest it would be useful to give the lines a name, letter or number to make it easier for users to be directed especially when being sent on diversion. The fact the tram may stop prematurely is irrelevant but it would be good to see the general direct of travel.
Please also replace more maps of the network as searching every link on the map on the payment machine causes unnecessary delays.
That said when I got onboard the trams were quick, clean and reliable. There were staff at Piccadilly Gardens but it would have been appreciated if the gateway stations also had staff to support those from out of town and less familiar with the Metrolink service. I did feel guilty asking clearly and off duty staff member for directions but in the lack of clear messaging and maps it was my only option.
I arrived like many others heading towards the exhibition centre looking to head over to St Peter’s Square at Manchester Piccadilly and looking at maps saw the Metrolink and thought excellent nice direct connection.
I got to the station to see only two of the destinations being served on the electronic display. Then I realised that there was roadworks enroute between Piccadilly Gardens and St Peter’s Sq. by this time I had tapped in so felt committed. For the main station welcoming passengers arriving on intercity services I was shocked by the lack of staff or electronic or printed service restrictions and recommended alternative routes.
There should be ideally electronic signage in the station and on platforms in prominent positions to keep passengers informed.
Clearer signage needs to be provided for directions to replacement bus services
I would also suggest it would be useful to give the lines a name, letter or number to make it easier for users to be directed especially when being sent on diversion. The fact the tram may stop prematurely is irrelevant but it would be good to see the general direct of travel.
Please also replace more maps of the network as searching every link on the map on the payment machine causes unnecessary delays.
That said when I got onboard the trams were quick, clean and reliable. There were staff at Piccadilly Gardens but it would have been appreciated if the gateway stations also had staff to support those from out of town and less familiar with the Metrolink service. I did feel guilty asking clearly and off duty staff member for directions but in the lack of clear messaging and maps it was my only option.
เขียนเมื่อ 6 กันยายน ค.ศ. 2024
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William D
ไลเดน, เนเธอร์แลนด์353 ผลงาน
ส.ค. ค.ศ. 2024 • เพื่อนๆ
Very good tram service, trams looks pretty clean and for special events they add additional doubla carriages. Well done!
เขียนเมื่อ 9 สิงหาคม ค.ศ. 2024
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Debbie T
Altrincham, UK7 ผลงาน
ก.ค. ค.ศ. 2024 • ธุรกิจ
The tram system is a nightmare at the moment and very poor value for Tax Payers. You can't travel from Altrincham into most of Manchester City Centre Zone 1 due to works. You have to get off at St Peter's Square & walk. Good luck finding a replacement bus as there are no signs to direct you. When I approached an attendant about to ask for directions to Piccadilly Station she checked my ticket and gave me a Standard Fine of £120 pounds because I hadn't selected Zone 1 on my Day Pass because apparently if you travel further then Cornbook it becomes Zone 1 even if you currently can't use your ticket in the rest of the Zone 1 because it's 'closed for works'. When I tried to pay the fine on the website it would not recognise the ticket number and when I tried to ring the office during office hours it was always engaged or a recorded message quoting office hours which then cut you off. No wonder Metrolink are collecting record fines, they have made the system as confusing as possible and are spending all their funds on ticket inspectors rather than directing customers. Oh! And a sign letting travellers who have walked all the way from Piccadilly Station to St Peter's Square know that Altrincham trams are not currently departing from the 'Altrincham' left platform but only from the middle 'Bury' platform would be very helpful too. The message only tells you about 'Exchange Square'. It shouldn't be the same fine for getting confused over which Zone to select during the current severely reduced service as it is for not buying a ticket at all and fare dodging. My suggestion to Andy Burnham is please stop allowing Metrolink to make a lot of money out of confused working people during the current works - actually the 'incorrect Zone fines' should be suspended until Zone 1 is up and running again for all travellers. If you have been fined for not selecting the correct Metrolink Zone I suggest you contact Andy. He's actually good about taking action if he is aware of a problem.
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2024
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Steven W
7 ผลงาน
ส.ค. ค.ศ. 2024 • ธุรกิจ
The Bee Network app has a journey planner. You enter your future journey plans and it gives you a time when the tram will arrive. That day comes and the tram leaves five minutes earlier. Told by Metrolink today that the trams run by frequency. Well what is the point of having a journey planner telling you that a certain tram arrives at a certain time, when it doesn't. Also, the trams are looking more like underground trains in Brooklyn, New York. Graffiti, litter, fluids of all sorts on the floor. Passengers thinkingnits ok to vape. July engineering posters still up in August. Trams being turned around at Cornbrook instead of Castlefield, so passengers can actually get home from a station. There's more organisation at a kids party, than at Manchester Metrolink.
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2024
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Gerard C
แมนเชสเตอร์, UK3 ผลงาน
ก.ค. ค.ศ. 2024 • เดินทางคนเดียว
Despite a large party of Metro-link staff on hand to help on the station concourse - the first day of disruption between the two main railway stations of the city. The staff had clearly been briefed to give misleading information in making a tram transfer between the two stations.
It was possible to travel tram via St Peter’s square and Piccadilly Gardens from Victoria through Exchange Square. Yet, for some reason they were pushing the use of a bus from Urbis? In fact i was told my idea was not a possibility by a member of the staff drafted in on the first morning of disruption, to help elevated disruption?
The Urbis bus alternative to Piccadilly, was not remotely close to the platform at Victoria and requires a ticket before you board, i wax met by an unhelpful driver told me to go back to the station to buy the ticket.
I walked to Piccadilly Station in the end, after one final failed attempt to buy a ticket using the Bee Network app, which will only sell you a 2-3 day or weekly ticket. I would have mussed my train had i have not done do!
Sort it out Metrolink. Be truthful about tram connectivity in the city and stop pushing the use of a bus, when in fact there was no need to leave the tram platform at Victoria station to in fact get to Piccadily station on a tram!
It was possible to travel tram via St Peter’s square and Piccadilly Gardens from Victoria through Exchange Square. Yet, for some reason they were pushing the use of a bus from Urbis? In fact i was told my idea was not a possibility by a member of the staff drafted in on the first morning of disruption, to help elevated disruption?
The Urbis bus alternative to Piccadilly, was not remotely close to the platform at Victoria and requires a ticket before you board, i wax met by an unhelpful driver told me to go back to the station to buy the ticket.
I walked to Piccadilly Station in the end, after one final failed attempt to buy a ticket using the Bee Network app, which will only sell you a 2-3 day or weekly ticket. I would have mussed my train had i have not done do!
Sort it out Metrolink. Be truthful about tram connectivity in the city and stop pushing the use of a bus, when in fact there was no need to leave the tram platform at Victoria station to in fact get to Piccadily station on a tram!
เขียนเมื่อ 25 กรกฎาคม ค.ศ. 2024
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Can I use my irish senior citizen travel pass on the train from Manchester Airport to Piccadilly station Manchester is there a concession fare for seniors?
เขียนเมื่อ 7 มกราคม 2020
Take the train from the airport to Manchester Piccadilly ... very reasonable price and it's quick and comfortable.
เขียนเมื่อ 14 กุมภาพันธ์ 2020
Is there any plan to offer tickets for a cheap price for students?
เขียนเมื่อ 8 ตุลาคม 2018
John
มหานครแมนเชสเตอร์, สหราชอาณาจักร
4,433 ผลงาน
It might be as well to go to a TFGM(not GMPTE any more). Travel shop at Piccadilly gardens, Shudehill interchange, Wythenshawe Bus station or Stockport bus station amongst other places.
เขียนเมื่อ 11 ตุลาคม 2018
paulinebullen
แมนเชสเตอร์, สหราชอาณาจักร
hi I would like to know if I can get the Metrolink from Stretford to terminal 1 at Manchester Airport?
เขียนเมื่อ 30 กรกฎาคม 2018
Hello,
Yes, get the tram from Stretford to Trafford Bar then change to Manchester Airport.
เขียนเมื่อ 30 กรกฎาคม 2018
I am going to an evening show at Salford quays. I presume it finishes around 10.30pm-11pm. Are there any trams into Manchester at that time of night?
เขียนเมื่อ 2 กันยายน 2017
Can you get a tram from altrigham to the ethihad stadium?
เขียนเมื่อ 31 พฤษภาคม 2017
Yes straight there but may need to change at cornbrook
Thank you
เขียนเมื่อ 4 กันยายน 2017
Does mettolink go from Manchester City centre to the Trafford centre?
เขียนเมื่อ 23 เมษายน 2017
Nope - 'fraid not - not yet, at least.
The work on this planned line is due to commence shortly, I believe...
เขียนเมื่อ 8 พฤษภาคม 2017
Is there a senior citizen discount day ticket?
เขียนเมื่อ 18 มกราคม 2017
No there isn't a senior citizen ticket, but a daily ticket is available after 9.30am for £5 for the whole system. Fantastic value!
If you are a Greater Manchester resident and have a GM bus pass then you can travel for free after 9.30, but it HAS to be a GM pass.
เขียนเมื่อ 19 มกราคม 2017
emmadublin2010
ดับบลิน, ไอร์แลนด์
Does this run from manchester Airport to city centre ,around Arndale centre
เขียนเมื่อ 16 มกราคม 2017
Hi the Metrolink in Manchester is wonderful. Yes it runs from Manchester Airport into Manchester City Centre
เขียนเมื่อ 19 มกราคม 2017
What the best way to get to Salfords rugby ground from picadilly station ?
เขียนเมื่อ 16 มกราคม 2017
If you get the 67 or 100 bus from shudehill bus station and get off just through Eccles there is a bus stop where you see the sign for the rugby ground ask the bus driver to let you know youl see the signs they are brown when you get off the bus it's a short walk up to ground
เขียนเมื่อ 16 มกราคม 2017
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