City Sightseeing Toledo
City Sightseeing Toledo
4.5
มุมมองเต็มรูปแบบ
ข้อมูล
โทลีโด, Castile-La Mancha, สเปน
รางวัล
Travellers' Choice
2024
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ปรับปรุงข้อมูลสถานที่ให้บริการนี้City Sightseeing Toledo
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4.5
707 รีวิว
ดีเยี่ยม
522
ดีมาก
78
ธรรมดา
29
แย่
32
แย่มาก
46
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Andy K
Loughborough, UK32 ผลงาน
ก.ย. ค.ศ. 2024 • คู่รัก
Great visit if this old town and enjoyed going around it on Hop on Hop off bus service which had a stop by the train station.
Round trip lasted an hour and also gave you an opportunity to stop offand explore at Stop No1
Had a meal at one of the restaurants in the square.
Would suggest visiting on any day other than Monday as shops were mostly closed.
Round trip lasted an hour and also gave you an opportunity to stop offand explore at Stop No1
Had a meal at one of the restaurants in the square.
Would suggest visiting on any day other than Monday as shops were mostly closed.
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 15 กันยายน ค.ศ. 2024
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Marcela R
โบกาเรตัน, ฟลอริด้า8 ผลงาน
ก.ย. ค.ศ. 2024 • เพื่อนๆ
Terrible !!! The sound has nothing to do with where the bus is ! Takes forever !!!!! I’ve tried this bus in many cities but this one is not good at all
เขียนเมื่อ 4 กันยายน ค.ศ. 2024
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Dear customer,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to offer a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologize for any inconvenience you may have experienced. We are constantly working so that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We welcome your feedback as it will help us improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board so that you can enjoy a fulfilling sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
เขียนเมื่อ 8 กันยายน ค.ศ. 2024
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J.S.
ไบรตัน, UK432 ผลงาน
We hadn't planned to do the HOHO bus but as we were on the train to Toledo from Madrid the free (suggested donation) walking tour group we had booked with texted to say it had been cancelled as there weren't enough people signed up to make it worthwhile. We were left a bit high and dry, hadn't done any advance research and so signed up for the HOHO bus with 1 hour walking tour (€35 p.p.) with the representative on the Toledo railway platform. The English speaking walking tour was led by Alejandro was very good. He was engaging and clearly passionate about his home town and its history. We were fortunate there were only 5 of us so it was easy to hear him and keep together with the group. The bus part of the tour is quite short and to be honest I thought it was a bit overpriced but it suited us on the day so no complaints. When we'd had enough we got back on the bus and were transported back to the train station (which itself is quite charming)
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 30 สิงหาคม ค.ศ. 2024
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Dear customer,
We sincerely appreciate you sharing your thoughts with us.
We are happy to hear that you were able to experience how much fun it is to discover a new city from the top of one of our red buses. We are pleased to hear that you found our service excellent and that you enjoyed your visit to the city.
We look forward to welcoming you again very soon.
Thank you for choosing City Sightseeing.
Receive a cordial greeting,
Quality Department
เขียนเมื่อ 31 สิงหาคม ค.ศ. 2024
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Marina F
6 ผลงาน
ก.ค. ค.ศ. 2024 • ครอบครัว
We bought the tickets because we received the information from the seller of the sales kiosk, that we would take a tour in the bus with air conditioning, because the heat was unsupporting (according to the weather/temperature/climate information sites, the temperature in Toledo around 7:30 p.m., was 41°C).
We waited for 3 different buses (this took us 1 hour and 30 minutes), because the first bus we were going to take was, according to the driver, with the air broken, and we were suggested to wait for the next bus (which would arrive 30 minutes later).
The following arrived, and we were informed that, because it was an old fleet vehicle, it did not have air conditioning, but that the next bus would have air conditioning and the same would be working, we waited and this did not happen (in attachment is the photo of the plaques of the three buses)
In order not to lose the 80 euros invested (exorbitant value for the service), since we resorted to the sales tent and the seller said that nothing could do (photo of the attached tent), and that I should enter the website of the company City Sightseeing Toledo, we embarked, but we could not get to know the tourist points internally, because we lost a lot of time waiting for the “buses with air”. We complained and the driver handed us a paper blower. We had to sit on top of the vehicle (local open and open, in an attempt to receive a little wind and soften the unbearable heat, I DO NOT recommend this walk. Very high value for the service offered.
We waited for 3 different buses (this took us 1 hour and 30 minutes), because the first bus we were going to take was, according to the driver, with the air broken, and we were suggested to wait for the next bus (which would arrive 30 minutes later).
The following arrived, and we were informed that, because it was an old fleet vehicle, it did not have air conditioning, but that the next bus would have air conditioning and the same would be working, we waited and this did not happen (in attachment is the photo of the plaques of the three buses)
In order not to lose the 80 euros invested (exorbitant value for the service), since we resorted to the sales tent and the seller said that nothing could do (photo of the attached tent), and that I should enter the website of the company City Sightseeing Toledo, we embarked, but we could not get to know the tourist points internally, because we lost a lot of time waiting for the “buses with air”. We complained and the driver handed us a paper blower. We had to sit on top of the vehicle (local open and open, in an attempt to receive a little wind and soften the unbearable heat, I DO NOT recommend this walk. Very high value for the service offered.
เขียนเมื่อ 25 กรกฎาคม ค.ศ. 2024
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Prezado(a) Senhor(a),
Agradecemos por compartilhar sua experiência conosco.
Na City Sightseeing, nos esforçamos para oferecer um serviço que permita aos nossos passageiros desfrutar de uma experiência turística confortável e agradável.
Pedimos desculpas por qualquer inconveniente que você possa ter experimentado. Estamos constantemente trabalhando para que todos os nossos passageiros possam desfrutar plenamente de nossas vistas panorâmicas e audioguias enquanto exploram a cidade. Também gostaríamos de informá-lo que tomaremos medidas para melhorar a climatização e o ar-condicionado em nossos veículos, garantindo assim um maior conforto durante os seus passeios.
Agradecemos seus comentários, pois nos ajudam a melhorar nossos serviços e a proporcionar uma experiência ainda melhor no futuro.
Esperamos ter a oportunidade de recebê-lo novamente a bordo para que você possa desfrutar de uma experiência turística satisfatória com a City Sightseeing em sua próxima viagem.
Obrigado por escolher a City Sightseeing e por compartilhar suas impressões conosco.
Atenciosamente,
Departamento de Qualidade
เขียนเมื่อ 27 กรกฎาคม ค.ศ. 2024
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cmbtravel1
Manchester-by-the-Sea, แมสซาชูเซตส์82 ผลงาน
This was a wonderful tour. We only had a few hours to spend in Toledo, so this helped us quickly get oriented and make the best use of our time. We picked up the bus right from the Toledo train station. It toured the perimeter of the city before bringing us to the main plaza (Zecodover), where we met our tour guide. She was WONDERFUL. She was a native Toledoan, who gave the tour in both Spanish and fluent English. We learned a great deal - much more than expected.
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 10 มิถุนายน ค.ศ. 2024
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Dear customer,
Thank you very much for sending your comments.
We are glad you enjoyed your tour on board our red buses.
We look forward to seeing you again at one of our other City Sightseeing destinations.
Best regards.
เขียนเมื่อ 13 มิถุนายน ค.ศ. 2024
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Felix A
2 ผลงาน
มิ.ย. ค.ศ. 2024 • คู่รัก
The attention of the drivers, both the guy with the beard and the dark-haired man, was wonderful. We thank him for the photo he took of us on the night of 06/03/2024 on the San Martín bridge at night. We will definitely repeat it on our next return to Toledo and I recommend it 100%... Thank you very much for the kindness that there is very little nowadays
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 6 มิถุนายน ค.ศ. 2024
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Estimado cliente,
Nos alegra saber que ha tenido una experiencia fantástica con nuestro Hop-On Hop-Off Bus Tour. Es estupendo saber que le pareció una forma interesante de explorar la ciudad.
Nuestros guías son apasionados de la ciudad, y estamos encantados de que su conocimiento y entusiasmo brillaran durante su recorrido.
Gracias por recomendarnos. Esperamos que corra la voz a otras personas que puedan estar interesadas en explorar la ciudad con nosotros.
เขียนเมื่อ 9 มิถุนายน ค.ศ. 2024
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beppe f
1 ผลงาน
พ.ค. ค.ศ. 2024 • เพื่อนๆ
The views and the bus service itself have been very good, however when purchasing the ticket, Conchi assisted us in Plaza Zocodover, who convinced us that we would save by purchasing a package that includes a bracelet for entry to 7 monuments in Toledo.
Not only did he overcharge us (€35 per person when the bus costs €20 and the bracelet costs €12) but he also did not inform us that we must always wear the bracelet. Not being able to see all the monuments on the first day, we left 3 visits for the next morning. We wanted to remove the bracelet to shower and go out to dinner, but there was no other option but to cut it off. Since it has a chip, and not having the information, we thought we could show the chip and access the monuments and restaurants, but it was not possible.
So not only did we miss the visits, but he scammed us by overcharging us.
Disappointing
Not only did he overcharge us (€35 per person when the bus costs €20 and the bracelet costs €12) but he also did not inform us that we must always wear the bracelet. Not being able to see all the monuments on the first day, we left 3 visits for the next morning. We wanted to remove the bracelet to shower and go out to dinner, but there was no other option but to cut it off. Since it has a chip, and not having the information, we thought we could show the chip and access the monuments and restaurants, but it was not possible.
So not only did we miss the visits, but he scammed us by overcharging us.
Disappointing
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 28 พฤษภาคม ค.ศ. 2024
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Estimado cliente,
En primer lugar, le pedimos disculpas sinceras por las molestias ocasionadas y la decepción que ha experimentado durante su compra de entradas y pulsera turística en Toledo.
Lamentamos profundamente que su experiencia no haya sido la esperada y que haya tenido inconvenientes con la pulsera.
เขียนเมื่อ 9 มิถุนายน ค.ศ. 2024
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MissE DC/FL
St. Augustine, ฟลอริด้า159 ผลงาน
The bus was waiting outside of the train station when my train arrived and since I wasn’t sure how far the walk into town was, I decided to pay what seemed like a very high price (35 euro - I’ve done huge cities throughout the world for much less). The bus only has 10 stops and the only one that I probably wouldn’t have made it to walking on my own, was the view point overlooking the city. They also offer a short a walking tour in the city center. Our guide, Alejandro, was very friendly and knowledgeable but the groups were really big. I walked back to the train station at the end of the day and realized how quick and easy it was. Bottom line, while i typically think the Hop On/Off is a great way to explore a city, you definitely don’t need it for Toledo and given its high price point, I wouldn’t recommend it.
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 23 พฤษภาคม ค.ศ. 2024
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Dear Miss Ein,
Thank you for sharing your experience with us. We're glad to hear that the bus was conveniently waiting for you outside the train station upon your arrival. However, we apologize if you found the price of the ticket to be high compared to similar experiences you've had in other cities.
We understand your perspective and appreciate your feedback on this matter.
We're pleased to hear that you enjoyed the walking tour with Alejandro, although we apologize if the group size was larger than expected.
Your feedback is important to us, and we will take it into consideration to improve our services and ensure that they provide good value for our guests. We appreciate your honesty and hope that despite this experience, you were able to enjoy the beauty and history of Toledo.
เขียนเมื่อ 24 พฤษภาคม ค.ศ. 2024
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Thilakawathie
บริสเบน, ออสเตรเลีย457 ผลงาน
มี.ค. ค.ศ. 2024 • คู่รัก
We mistakenly got lured in to buying tickets at train station in Toledo. Not worth it as you still have to walk to all the major places of historical importance. It does make a stop at Mirador del Vale long enough for taking plenty of pictures. We got off at the Alcazar and walked down to all the major sights as the free tour they offer did not fit in with our schedule. In hind sight we should have negotiated a taxi from station to Plaza Zocodover with a photo stop at Mirador del Vale.
รีวิวของ: City Sightseeing Toledo Hop-On Hop-Off Bus Tour
เขียนเมื่อ 3 พฤษภาคม ค.ศ. 2024
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Esteemed customer,
We deeply regret to hear that your experience with our bus tour service did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve and enhance the quality of our offerings.
We understand your disappointment regarding the need to walk to major historical sites despite purchasing tickets for the bus tour. We aim to provide convenience and accessibility to our customers, and we apologize for any inconvenience this may have caused.
We appreciate your positive note about the stop at Mirador del Vale, and we're glad to hear that you found it worthwhile for taking pictures. We will take this into consideration as we assess and refine our service options to better meet the needs of our customers. Our main goal is to provide a service based on excellence that succed our clients expectations.
Once again, we apologize for any inconvenience you experienced and appreciate your candid feedback. Should you decide to give us another opportunity in the future, we hope to provide you with a more satisfying experience.
Thank you for bringing your concerns to our attention.
Sincerely,
Customer Care department.
เขียนเมื่อ 7 พฤษภาคม ค.ศ. 2024
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Teresa S
1 ผลงาน
เม.ย. ค.ศ. 2024 • เพื่อนๆ
America was charming, friendly and entertaining, I learned a lot and María was very nice. Greetings from Tere Defrom Chile
เขียนเมื่อ 20 เมษายน ค.ศ. 2024
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Estimado cliente,
Nos complace profundamente saber que su experiencia fue satisfactoria y que disfrutó del servicio proporcionado por nuestra guías, América y Ana.
La atención dedicada de nuestro equipo es fundamental para nosotros, y es gratificante saber que contribuyó positivamente a su experiencia. Trabajamos arduamente para ofrecer el mejor de los servicios posibles a nuestros clientes, basándonos en experiencias personalizadas y al detalle. Por ello, el trato brindado por nuestro equipo así como la información y las recomendaciones, no pueden faltar.
Apreciamos sinceramente sus amables palabras y el tiempo que ha tomado para compartir su experiencia. Su satisfacción es nuestra principal prioridad puesto que es el motivo por el cual trabajamos diligentemente, cada día.
Gracias por confiar en CitySightseeing. Esperamos tener el honor de darle la bienvenida nuevamente en el futuro en cualquiera de nuestros más de 100 destinos en todo el mundo.
Atentamente,
departamento de Atención al Cliente.
เขียนเมื่อ 23 เมษายน ค.ศ. 2024
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
the price for hop-on hop-off only is $10/person or $19/person ? (euro) I saw lots of bloggers said it's $10, and donwload their app shows $10. but the price is $19 and up from the internet. the weird thing is I found $12.5 with walking tour(Toledo Silver Experience) in the same website today, but the payment is failed and it looks disappear now !! so amazing , did someone could answer me ? thanks
เขียนเมื่อ 24 ตุลาคม 2018
Hello Chieh W. thank you for contacting us. The rates have changed. We honored the price of 10€ because you tried to make the purchase when the rates were being changed. As you can see on the APP, the rate of 10€ is no longer published. All the different rates on based on the different attractions/benefits that are included. We remain at your disposal for any question. Thank you. Kind regards,
เขียนเมื่อ 26 ตุลาคม 2018
Saturday july 28 i forgot the sunglasses graduated on the bus,i was sitting down in the first pace.Unfortunately the rush to take the tra in madre me go downquickly but it may be that the driver has seen them and he have preserved them.I don't know his nane bit ne was a very nice guy with a tatoo on his left armi.If you can tell me his nane i can contact him.Thanks
เขียนเมื่อ 4 สิงหาคม 2018
manilu88
Province of Naples, อิตาลี
Buongiorno.Vorrei sapere il nome del ragazzo che porta il pullman citysightseeing e'giovane ed ha un tatuaggio sul braccio.Ho dimenticato una borsetta con degli occhiali all'interno,ero seduta giu'al primo posto,magari lui l'ha vista e l'ha recuperata.Grazie
เขียนเมื่อ 31 กรกฎาคม 2018
Buonasera...vorrei chiedervi il nome della ragazza che fa da guida per Vs. conto nelle Cattedrale di Toledo! Si tratta di una ragazza dello stesso paese. Grazie
เขียนเมื่อ 17 กรกฎาคม 2018
Good morning Geo, we work with different guides for the tour inside the Cathedral. We hope you enyoyed the tour. Thank you. Kind regards,
เขียนเมื่อ 18 กรกฎาคม 2018
Are there any large group discounts? I'd like to purchase a bulk of tickets between 50-70.
เขียนเมื่อ 4 กรกฎาคม 2018
Dear Sir/ Madam,
Thank you for contacting City Sightseeing. If you are interested in group booking and discounts, you can contact directly with our Booking and information department at +34 902 10 10 81.
Thank you.
Kind regards,
เขียนเมื่อ 6 กรกฎาคม 2018
Hello City SIghtseeing Service. One more question... I have not tried your service before... Do I need to prebook any ticket or can I just buy the one-day pass from bus driver directly?
เขียนเมื่อ 20 กันยายน 2017
Dear customer,
Thank you for contacting with City Sightseeing. You have two options in that case, you can choose the one that best suits you.
1. You can book online in our website. the ticket must be printed before arrival.
2. You can buy ticket directly at any stop with the bus driver.
Do not hesitate to contact us in case you have more questions.
Thank you and we hope you enjoy our tour!
Kind regards,
Quality Department
เขียนเมื่อ 21 กันยายน 2017
Hello, may I know how frequent does the city sightseeing bus depart from Toledo train station? If it's not frequent... say only one bus in 30 minutes or above... Where can I see the actual timetable?
Thanks!
Bosco
เขียนเมื่อ 16 กันยายน 2017
Dear Bosco,
Thank you for contacting City Sightseeing. The frequency is about 30 minutes, approximately. The first tours arrive to Toledo train station about 9:20, 9:50 and 10:50.
If you have more questions, do not hesitate to contact us.
Thank you and enjoy the tour!
Kind regards,
Quality Department
เขียนเมื่อ 19 กันยายน 2017
Hi,
Will be travelling to Toledo by train in the morning. I intend to take a quick round of this bus tour. Question is can I bring my luggage onboard the bus?
Thanks.
เขียนเมื่อ 10 กันยายน 2017
Dear Kel,
Thank you for contacting City Sightseeing. It is not allowed luggage in our buses, for security and traffic regulations. We apologize for the inconveniences.
We are sure you will enjoy our tour in Toledo.
Thank you.
Best regards,
Quality Department
เขียนเมื่อ 13 กันยายน 2017
แสดงผลลัพธ์ 1-8 จาก 8