We are sorry to hear that your experience was not positive. We would like to state that the politeness and helpfulness of our staff is a fundamental point for us. We care very much about the customer experience being the best possible so we appreciate your comment and we will take action on it. We hope to see you on board again in the future. Best regards. Mireia Customer Service

We regret to read you were no pleased with your experience during your trip with us. At Barcelona Bus Turístic, we strive to provide a superior service experience for every traveler; therefore, your feedback is very important to us. We have taken good note of your comments and will ensure these issues will not repeat themselves. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Mireia Customer Service

We regret to read you were no pleased with your experience during your trip with us. At Barcelona Bus TurÍstic, we strive to provide a superior service experience for every traveler; therefore, your feedback is very important to us. We have taken good note of your comments and will ensure these issues will not repeat themselves. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mireia Customer service

Lamentamos que tu experiencia no sea positiva. En el Barcelona Bus Turístic / Telefèric de Montjuïc nos esforzamos por brindar un servicio excelente a nuestros usuarios, así que apreciamos tus comentarios que, sin duda, nos permitirán mejorar. Por favor, rellena este formulario con más detalles de la incidencia para que podamos tratarla debidamente: https://www.tmb.cat/es/atencion-al-cliente/gestiones/quejas-reclamaciones-sugerencias Gracias de nuevo por su feedback y esperamos poderte brindar un mejor servicio en un futuro próximo. Saludos cordiales. Mireia Customer Service

We regret to read you were no pleased with your experience during your trip with us. At Barcelona Bus TurÍstic, we strive to provide a superior service experience for every traveler; therefore, your feedback is very important to us. We have taken good note of your comments and will ensure these issues will not repeat themselves. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Mireia Customer Service

We regret to read you were no pleased with your experience during your trip with us. At Barcelona Bus TurÍstic, we strive to provide a superior service experience for every traveler; therefore, your feedback is very important to us. We have taken good note of your comments and will ensure these issues will not repeat themselves. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mireia Customer Service

We regret to read you were no pleased with your experience during your trip with us. At Barcelona Bus Turístic / Telefèric de Montjuïc we strive to provide excellent service to our users, so we appreciate your comments which will undoubtedly allow us to improve. Please fill in this form with more details of the incident so that we can deal with it properly: https://www.tmb.cat/en/customer-services/procedures/complaints-claims-suggestions. Thank you again for your feedback and we look forward to providing you with a better service in the near future. Best regards. Mireia Customer Service