Buenas tardes. Feliz Navidad, nuestros Bonos Regalos pueden ser disfrutados en un periodo de 120 días (4 meses) desde el momento de su compra. La ventaja de los Bono Regalos es que la persona que lo recibe puede reservar en el dia, hora y misión que desee. En EXIT Madrid la experiencia puede ser disfrutada por personas con movilidad reducida, ya que todas nuestras puertas miden 91cm permitiendo que accedan sillas de rueda standars. Es importante que al menos una persona del equipo no tenga movilidad reducidad para garantizar la fluidez del juego, aunque casi todos los enigmas están al alcance de la vista y manos. Por último, como sugerencia os recomendamos las salas de Marchante de Arte 1932 o Guerra Fria 1976, ya que no tenemos habitaciones muy grandes, pero éstas dos tienen gran amplitud para moverse en sillas de rueda dentro de las mismas. Esperamos haberte informado sarisfactoriamente, y te indicamos que la compra del bono regalo, puedes realizarla a través de nuestra web exit-game.

Hello! You can book our escape rooms on the website exit-game. We have 4 missions to play: The Art Merchant 1932, Lab 2010, Cold War 1976 and Death Penalty 1962. Please if you have any doubts or problems with the book, we ask you to write us by e-mail. We will answer your questions as soon as it is possible. Thank you for your interest in EXIT Madrid.

Dear Prachi81, Thank you for your interest in EXIT Madrid. Even when we can allow you to play at EXIT, de will not recommend you to play without other adult, because the rooms that we have in EXIT are complex and not easy to play. Of course children welcome, but always together with adults in the rooms. Actually, in EXIT we consider children from 8-11 years can participated properly in the solution of some enigmas during the mission, but never alone. For this reason we apply a 30% discount over the regular price. Children under 8 years old, can play for free when teams have the minimun number of players (2 adults). If after our recommendation, you want play, de suggest you the mission of the Laboratory 2010 ir even, the Art Merchant 1932. You can check the description in oír web page. In this case, the price we will offer to you will be 48€ for the 3 le you (like 2 adults). Beso Regards, Lili

Hello! Yes, there is no problem to come here for playing an escape room with kids. Also, if they are under 8, they do not have to pay. We recommend you to play 'The Art Merchant 1932' or 'Lab 2010'. If you have any more questions, we can answer you by e-mail too. Regards, EXIT Madrid

Son actos para niños de 11 y 12 años

Thank you for your question and patience, we saw that several clients were so kind to answer in time!! No problem at all, it's a game of creativity, intuition, logic, communication and team work. You do not need any physical activity, we have had ladies 32+ weeks pregnant trying our mental challenges and leaving with a large smile. Hope this helps, thank you to our former clients to assist, and hope to see you soon. Best regards, Alex.

Good morning, thank you for contacting with EXIT Madrid. Technology is not our strength, rather avoiding it as it can be duplicated too, we focus on a coherent narrative (especially for the "Art Merchant 1932" and "Cold war, double agent 1976"). As such, and considering your escape game experience, I would recommend you try "Cold war, double agent 1976". It's a small, compact but complex room, though you should be aware it has an average escape rate of only around 5%. In two years 114 teams out of over 2000 were able to do it, which doesn't mean the others didn't have fun... Hope to have informed you to satisfaction for the time being, and looking forward to see you soon to try one of our challenges, with best regards, Alex.

Hi Efrat, Thanks for your interest and sorry for the delay in answering to your question. Thank you to some answers of our former clients I do hope you were able to get the information you needed in time! ;-) All our rooms can be played in either English or Spanish, just let us know when you are at EXIT the preferred language for your team to receive the tips/hints. Additionally let me inform you that the "Lab" is the room which needs just very basic language knowledge in order to be played, as it more a room of numbers and logic association with less narrative. Hope to have answered to your satisfaction, and to see you soon at EXIT Madrid. Alex.

Hola Paloma, gracias por tu interés en EXIT Madrid y tu paciencia, estamos a tope en este periodo, y no siempre tenemos tiempo de verificar los correos en TripAdvisor en el mismo día. En cada misión se admiten un máximo de 5 personas, si son 4 niños y un adulto, puedes seleccionar entre el "Laboratorio 2010" (es una habitación mas de lógica, menos emocional, pero interesante si tenéis fines didácticos a la hora de desarrollar habilidades racionales) o el "Marchante de Arte 1932" (es una sala más emocional con algunas sorpresas). Claro que podéis jugar 3 salas al mismo tiempo, eligiendo las que queráis online, siempre siendo entre 10 y 15 personas y que haya disponibilidad en el mismo horario. Puedes consultarlo todo en nuestra web. Cualquier pregunta, no dudes en llamarnos a partir de las 11.30. Muchas gracias, un cordial saludo.

First of all hello and sorry for the delay with our answer, but we are quite under pressure with several requests from corporate and private clients. It's always difficult to answer because it really depends on several factors, each individual and each team is a world of its own, though we would probably recommend you try "the Lab" which requires more logic and it's an interesting room from the didactical point of view as it really can foster communication between two people while searching for solutions. None of our rooms is easy, though it is the one which has the highest percentile of teams of two that are able to do it, around 50%. Hope this answer could suffice your needs and too see you soon at EXIT.