4 Kingdoms Adventure Park
เกมและแหล่งรวมความบันเทิง
อ่านเพิ่มเติม
วันเสาร์
10:00 น. - 18:30 น.
วันอาทิตย์
10:00 น. - 18:30 น.
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62 ภายใน 5 กม.

4.0
710 รีวิว
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341
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151
ธรรมดา
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แย่
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แย่มาก
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Neesie50
อ๊อกซฟอร์ด, UK235 ผลงาน
ม.ค. ค.ศ. 2023 • ครอบครัว
Try to see through child’s eyes. Yes ok some things a little tired, but grandsons love it. Have taken our grandsons several times & they LOVE it.
They’ve been to Legoland couple of times, but so look forward to going to Four Kingdoms when they visit us. Last year they were 5 & 7, we went twice & smiles all round.
Young staff are amazing & put their heart & soul into giving children a fantastic experience
เขียนเมื่อ 20 มกราคม ค.ศ. 2023
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Melanie R
1 ผลงาน
ธ.ค. ค.ศ. 2022
Shockingly poor from start to finish - dirty, unsafe, non responsive customer service and uncaring attitude. I visited the park in December with my Grandson. I paid £90 each for the VIP experience as a special treat, I have never experienced anything so NON VIP in my life! I have since complained to the park twice via email and I have not even had an acknowledgement. They simply do not care about their customers. By comparison I paid £45 for the Longleat Festival of Light which included entry to the safari park - Wow, is all I can say, it was fantastic. Here is a list of the items I raised with 4 Kingdoms:
1 The toilets were a disgrace. The Ladies in the softplay area had blocked sinks so it was impossible to wash hands, they were filfthy dirty and the floor was muddy and this was inside the venue! I know it's a farm, but employing a cleaner to mop the toilet floor a few times a day and keep the toilets clean is a minimum standard to any customer venue surely?
2 Whilst waiting for the experience to start we sat in the restaurant and watched the staff filling small pots of sweets from large jars. No gloves, just scooping out sweets with a spoon/hands, tipping them into a plastic pot, then helping themselves to the sweets straight from the jar, with bare hands. Really unacceptable standard of hygiene.
3 The website said:
Access to the special VIP Lounge' - this isn't available until the end of the experience, and it can hardly be described as a VIP Lounge, with a few tatty sofas, behind a screen but where you still had to queue up with everyone else to receive the 'sweet treats and refreshments' which we're unappetising and poorly presented.
Family Christmas Goodie Bag -This was received but very poor quality of goods considering the ticket price.
4 general standard of the 'experience' was actually shocking, the enchanted woods were nothing more than xmas trees with plain lights, not magical at all. Made slightly better by the one pair of cardboard 3D glasses that we were given to share (may I mention again at this point the £90 ticket price!).
5 the standard of the decorations and fake trees was unacceptable, chipped badly worn and unappealing and even in some places unsafe, pot holes in the flooring, chipboard bare walls in some of the walk through areas. Where is the 'magic'?
6 staff, with the exception of Father Xmas, were poorly trained and customer service skills were serioulsy lacking. We were told by more than one that they had no idea what the VIP experience consisted of and that we should ask someone else further along the event.
7 the cookie creation section was nothing more than a pot of running sugar water which ran all over the place and a few sprinkles
8 build a bear section, no one helping or advising what to do, just hand in voucher, choose a poor quality outfit and help yourself to a bear, again, where's the magic? No helpers to show you what to do, no interaction with the children from staff. The bear that talked was the only saving grace.
9 reindeer food, really? tubs of seeds, small plastic bag, 30 seconds later job done... most of the seeds were on the floor, not in the tub, who cared? No one it seemed.
10 Gift from Santa. My Grandson is 11, this was made clear when we booked, however the range of gifts was only suitable for smaller children, we came away with a totally inappropriate gift which we have gifted to a local charity.
11 train ride back to the 'exit', or in fact a train ride back half way to the exit, 'please mind your step as you navigate the muddy track back to the car park' was the parting advice from an elf. Thank you, such a VIP experience - NOT.

Obviously we will never return...
เขียนเมื่อ 18 มกราคม ค.ศ. 2023
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Rachel M
1 ผลงาน
ธ.ค. ค.ศ. 2022
The 4 Kingdoms Magical Christmas experience is definitely not to be missed. Magical is the right word!
With more than 20 chambers, all reflecting a different part of the season’s theme and story and the ideas behind this was nothing short of amazing. We spoke to reindeers, provided a backing band for the Ice Queen’s Karoake session, had an audience with Santa and so much more.
The whole event was such good value and I can highly recommend it for families with children aged 4 – 11-ish.
Rachel M
เขียนเมื่อ 18 มกราคม ค.ศ. 2023
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Charlotte C
2 ผลงาน
ธ.ค. ค.ศ. 2022 • ครอบครัว
Went to the Christmas experience. Terrible. Every other negative review is spot on. The actors I mean …. I’m not sure you can call them actors I wasn’t sure weather they were just people that usually worked at the adventure park. A gloried queue to see Santa.

The place is run down it’s dirty and there is just stuff everywhere.

Do not bother do not waste your money!!! Truly disappointed that I dragged my 5yo and 1yo round here wanted to turn back at the first stop.
เขียนเมื่อ 26 ธันวาคม ค.ศ. 2022
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A C
1 ผลงาน
ธ.ค. ค.ศ. 2022
My Granddaughter and her Mum ,plus my other Granddaughter and I ,,visited The Christmas Magical Experience yesterday, somewhat alarmed by some of the reviews.
I must say what a lovely day we had. All included once you have paid the admission ,minus the outfits for The Build a Bear activity. All ran smoothly and to time.”The Elves” worked with enthusiasm and coped with the childrens comments well and always listened to them. You also have access to the soft play afterwards.
Bartholomew was the highlight of my Grandchildrens trip ! Well done to him!
Overall I thought we had value for money. Regarding the negative reviews, I feel that you should bear in mind this is a small attraction in a small town and not expect a city attraction. Well done Four Kingdoms and thank you for a great day to all staff
เขียนเมื่อ 24 ธันวาคม ค.ศ. 2022
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Ms Tue 1
1 ผลงาน
ธ.ค. ค.ศ. 2022 • ครอบครัว
Had the most wonderful time yesterday at the Magical Christmas Adventure, the children had the best time, we laughed the whole way through, so much included and the interaction is better than any of the Christmas experiences we’ve been to, the staff are fantastic, they went above and beyond to make sure the children had the most fantastic time, so much enthusiasm and we were on the last tour of the day. So much thought has gone into this experience. Highly recommend, it may not be as glitzy and polished as the other very expensive Christmas experience but I tell you what it’s just as good and probably more fun, it’s good old fashioned Christmas fun for all and the best Father Christmas we’ve been to. Thank you so much 👏🏼👏🏼👏🏼
เขียนเมื่อ 22 ธันวาคม ค.ศ. 2022
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bessie49
Portsmouth63 ผลงาน
ธ.ค. ค.ศ. 2022 • ครอบครัว
I’d heard pretty bad reviews so wasn’t expecting an awful lot but this place is just so run down , dirty and unkept! It’s such a shame as it has huge potential but it was just so awful.
The Santa experience was actually ok, my kids loved it but it’s not worth £160 …
The staff put in a huge effort and the ideas are pretty good, but get the basics right first. Give the park a good clean and refurb and you’d be onto a winner
Wouldn’t return I’m afraid
เขียนเมื่อ 21 ธันวาคม ค.ศ. 2022
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LC
1 ผลงาน
ธ.ค. ค.ศ. 2022 • ครอบครัว
I went yesterday and had moderate expectations, (since it was the most l’d ever paid for a Xmas excursion/experience) and l still feel robbed, not just financially but on behalf of my child. Everything the previous negative reviews say is spot on, especially the parts about the disorganisation and the lack of ability to relate to children from the majority of the staff/elves- they just sapped all the magic out. l give one star for Santa, he was great and the soft play at the end (although l’m not sure if that was actually part of it). Another star for the children’s activities at the end- they were actually really good; that’s where they needed to put the staff and maybe cut out the first 2hrs and have everyone walk through, with some Xmas music on. Why there wasn’t any music on the walk round, l don’t know but this would have definitely improved the atmosphere. I don’t see any point to writing this review since whoever owns this place will probably be off sunning themselves in the Bahamas by now, counting all their money and congratulating themselves fooling the masses. If l had enough time and energy l’d report them to Watchdog.
เขียนเมื่อ 21 ธันวาคม ค.ศ. 2022
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Jenny L
2 ผลงาน
ธ.ค. ค.ศ. 2022 • ครอบครัว
I had read some of the reviews before coming but I was completely willing to vibe it a real go.

It starts off OK, a bit naff but the kids seemed to enjoy it and that's what matters but the groups are way too big and half the time you end up missing what's happened. My child is 5 and was completely fed up and exhausted by the time we were about half way round as it was so boring for him.

Eventually we got to santa (basically the bit before is just 2 hours of glorified queuing). You're shoved with zero explanation into a room with a few sofas and doors. Above the doors are screens which display your names as you are called in. There are no staff to as for help and there was no way out of here. The wait to see santa from here was an hour, so by the time we saw him (for a 5 min visit where most of the information I bothered to give them in advance wasn't used) we had been there for four hours and my 5 year old was completely done with it.

We got lost several times as there are no signs or direction on where to go and no staff to help. All of the activities are after santa which is ridiculous as all the younger children are too tired.

We grabbed a bear and a toy and left as we had to get home- we should have been leaving around 4pm but had only just seen santa at 5pm. We got lost again leaving, eventually found a way out after wandering for a while and finding a poor girl who worked there and begging her nearly in tears just to help me get my poor child out of there.

The car park is full of pot holes and very muddy/loads of puddles and unlit so we struggled and tripped over trying to find the car. When you leave the exit signs are hard to see as there is no lighting and no one is monitoring the car park so someone had parked blocking the exit.

This is an expensive trip that was a complete waste of money. It was supposed to be a one off treat and we feel completely let down. Will not be back and judging by conversations I had with others, we are not the only ones!

Sort it out 4 Kingdoms, and make a real apology for this shambles you're charging an obscene amount of money for.

เขียนเมื่อ 19 ธันวาคม ค.ศ. 2022
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Ted Green
ลอนดอน, UK1 ผลงาน
ธ.ค. ค.ศ. 2022 • ครอบครัว
Absolutely disgraceful “event”, it should be closed down.
1. For a start, the place is disgustingly dirty and filthy. Rubbish everywhere, including dotted around the narrow corridors you are forced to wait in.
2. It’s basically a 90 minute queue, in narrow, dirty corridors, with groups which are far too big. If you are toward the back of your group, your kids can’t see or hear anything. It’s 90 mins before you get to any rooms where any real effort has been made.
3. Then you get to a few rooms where they have made some effort to build a set, but it’s very tired, dirty, occasionally too hot, but usually freezing cold. The staff do their best but it’s an impossible ask. They have few props so it’s literally things like getting the kids to sing “head shoulders knees and toes” or to get people singing “we wish you a merry Christmas”. Or in another case just squawking around at us with poor jokes. All the time designed just to slow you down as there’s a group right ahead of you (you can hear them and often see them).
4. No attention to basic hygiene - it’s not just filthy but they don’t think about being sensible. All the kids are encouraged to cuddle the same filthy soft rabbit, for example. (Strep A, anyone?) There is a woman in the toy shop pushing a cuddly toy on a stick into the faces of kids as they walk in - telling them to cuddle it. It’s disgusting and utterly thoughtless.
5. It takes so long - we were there around 2.5 hours, and that was after skipping the last events and breaking out through a fence. Kids were screaming in the queues and all good humour had been lost.
6. Then for the final insult, you have to wait for a train in the freezing cold, which then arrives with soaking wet seats from the rain. We, and other families, refused that - and forced them to open the fence to let us walk back to our cars.
If you have this booked, my advice is to forgo the money and not go. If you are thinking about booking it, go to your local gardening centre instead.
The Santa himself is decent, but it is not worth the literal pain to get there. And even with the Santa, they ask you a load of questions and then don’t use them. Just low quality.
Don’t often write reviews, but this is one to avoid.
เขียนเมื่อ 18 ธันวาคม ค.ศ. 2022
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4 Kingdoms Adventure Park (Newbury, อังกฤษ) - รีวิว - Tripadvisor

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  • ส. - อา. 10:00 น. - 18:30 น.


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