Hi there, we don't have a postcode that will bring you directly to our office... navigate to Bridge Street, Hay on Wye and then look for our big blue signs! :)

Hi Shaun, it's generally ok but advisable to book ahead during busier time, school holidays, weekends and bank holidays, hope to see you soon! Clare :)

Yes you can! We provide dog-buoyancy aids and other useful things like foam squares for the bottom of the canoe and water-bowls to take with you to make your canoe trip as comfortable as possible for you and your four legged friend! Booking essential, please call me on 01497 820604 :)

Hi Alyson, thanks for getting in touch..... you've asked a very sensible question, a river is much more variable and unpredictable course to navigate in comparison to a lake. We have very strict rules and policies about when we are able to launch canoes so it is our responsibility to ensure you paddle during safe weather and river conditions and that we have assessed your competence before setting you off on an unaccompanied trip. If you are mostly limited in experience and not very confident I would recommend taking our Pro-Paddler with you for an instructed session... he can guide groups of up to 8 (if you are greater in number we can bring in more instructors though so no worries there) and the half-day rate for each instructor would be £100 so you can spread the cost across the group. Having an instructor gives you the benefit of being able to learn basic canoe-skills, play games and make the most out of the new skills you've learnt, also take in the scenery and wildlife more easily as you have a guide showing you what to look out for and you are not simply concentrating on keeping the canoe in a straight line as you've got some basic technique from the outset! If you want to chat further about all this then you can either give me a quick call or email me your questions, it's important that you feel comfortable and confident with the trip format that you book... of-course we take you through a full safety briefing and equip you appropriately depending on your age and ability but it's good to answer as many as questions at this stage so you can enjoy as much time out on the river as possible! We hope to hear from you! Clare and the team :)