The Park Royal Spa

The Park Royal Spa รีวิว, Warrington

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94 ภายใน 5 กม.
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32 เมตร฿฿ - ฿฿฿ • นานาชาติ • เหมาะสำหรับผู้ทานมังสวิรัติ
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0.8 กม.฿฿ - ฿฿฿ • บาร์ • สหราชอาณาจักร • ผับ
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0.3 กม.฿฿ - ฿฿฿ • บาร์ • ผับ • แกสโตรผับ
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84
1.3 กม.฿฿ - ฿฿฿ • ร้านกาแฟ • สหราชอาณาจักร • เหมาะสำหรับผู้ทานมังสวิรัติ
Concept Cafe
23
1.3 กม.฿฿ - ฿฿฿ • ร้านกาแฟ • เหมาะสำหรับผู้ทานมังสวิรัติ
The Hollies
40
1.4 กม.฿฿ - ฿฿฿ • ร้านกาแฟ • สหราชอาณาจักร • เหมาะสำหรับผู้ทานมังสวิรัติ
Thorn Inn
500
2.1 กม.฿฿ - ฿฿฿ • สหราชอาณาจักร • ผับ • เหมาะสำหรับผู้ทานมังสวิรัติ
Chang Noi
186
2.2 กม.฿฿ - ฿฿฿ • เอเชีย • ไทย • เหมาะสำหรับผู้ทานมังสวิรัติ
The Hatton Arms
306
2.2 กม.฿฿ - ฿฿฿ • บาร์ • สหราชอาณาจักร • ผับ
สถานที่ท่องเที่ยว
95 ภายใน 10 กม.

4.0
148 รีวิว
ดีเยี่ยม
65
ดีมาก
51
ธรรมดา
16
แย่
13
แย่มาก
3

Kerry H
2 ผลงาน
Arrived today for a spa day with treatment, fizz lunch and dessert, as a birthday present. Can honestly say after just walking out that it has to be one of the least relaxing spa days I have ever been on.
The woman who did my treatment was great and the treatment itself was pretty decent, but in comparison to others at similar prices it was bang average. The woman at the desk in the spa was informative and friendly. Unfortunately after that it went downhill, after my treatment, which was as soon as I got there... I think went through to the changing/locker rooms to find out that you need to bring a £1 coin with you in order to actually use the lockers, fine, but I did not have one on me, so returned to the desk to be asked to leave either my bank card or keys with them so that I could borrow £1. I then went through to the pool facilities to find the sauna out of use, a constantly full jacuzzi pool and a swimming pool which is used by children and guests of the hotel, but luckily a few spare loungers so sat and read for a bit.
It was then time for my meal, staff were friendly but then once I had my food and ate my main I then sat for 40 minutes with an empty glass and plate with no one coming to me, 40 minutes before I eventually took my plate to them, after staff had walked by numerous times. I no longer felt relaxed and walked away without my pudding or drinks I would usually order. All I got was a “oh sorry about that”. So walked away.
Pool still busy. So went home.
If you use the spa as part of a hotel stay then probably OK for you, but if you are looking at booking this for a relaxing break, I would say don’t bother.
เขียนเมื่อ 15 กุมภาพันธ์ ค.ศ. 2022
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Gillian
Cheshire, UK4 ผลงาน
ม.ค. ค.ศ. 2022 • เพื่อนๆ
Spa day with mum. I had a deep tissue back massage and a foot massage. Both treatments were good but wasn’t the full 50 minutes which was disappointing. Lunch was included, there was a decent choice. I have an intolerance to onion and if I eat them I am ill. I ordered a cheese burger with no onion, unfortunately it was covered in onion. People don’t seem to take an intolerance serious. If I’d had an allergy it could have been fatal. I was given a fresh burger and a free drink. The waiter was apologetic, it wasn’t his fault it was the chef who hadn’t read NO ONION on the order.
It was a shame really that the couple of things did happen as otherwise it could have been a great day.
เขียนเมื่อ 31 มกราคม ค.ศ. 2022
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Varun Malhotra
เลสเตอร์, UK3 ผลงาน
ม.ค. ค.ศ. 2022
Stayed over the weekend with family. Very hospitable from check-in to checkout.
Clean room with extra bed ready for my daughter.
Very good F&B experience in restaurant and lounge.
Becky in restaurant suggested a fantastic wine to go with our meal. very good quality meal and service.
Pool area is a great asset to the hotel. very convenient with children timings, very clean changing rooms.
Overall a very relaxing weekend. Thanks to the whole team at Park Royal for fantastic hospitality.
เขียนเมื่อ 25 มกราคม ค.ศ. 2022
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Jacqueline B
2 ผลงาน
ธ.ค. ค.ศ. 2021 • คู่รัก
Super Spa day at The Park Royal . I was gifted a Spa day with my daughter and throughly enjoyed the experience and treatments , very nice reception staff, thanks to the lovely Bushra , sorry you are leaving , you will be missed , lunch was very good and would highly recommended a visit .
เขียนเมื่อ 5 ธันวาคม ค.ศ. 2021
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Barbara H
ลิเวอร์พูล, UK3 ผลงาน
พ.ย. ค.ศ. 2021 • เดินทางคนเดียว
I arrived early and welcomed by Connor who informed my room was ready to book in early than I anticipated. This allowed me to spend 3 hours in the swimming pool and jacuzzi. After Covid restrictions this was pure enjoyment.
Evening meal service was outstanding and very attentive.
Next day breakfast was tasty and hospitality staff service was amazing.
My final treat was my Spa treatment I can honestly say I left relaxed and on cloud #9
Overall this was my first visit to The Park Royal and overall 5* all round.
เขียนเมื่อ 11 พฤศจิกายน ค.ศ. 2021
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Rosie T
มหานครแมนเชสเตอร์, UK18 ผลงาน
พ.ย. ค.ศ. 2021
I spent a half day at the spa today with my daughter. The light bite lunch was substantial & very tasty. Everyone was very friendly & helpful. The changing rooms & poolside were clean. I upgraded to a hot stone massage, thank you Bushra it was lovely.
เขียนเมื่อ 10 พฤศจิกายน ค.ศ. 2021
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Gerry P
1 ผลงาน
ต.ค. ค.ศ. 2021
We stayed at the Park Ryal Spa Hotel on the 23rd October 21 for a family birthday dinner celibration. We were a party of 11 including 3 children. The bar was staffed by one young girl who, in the early evening was trying to serve 5-6 people waiting,on her own. There was no acknowledgement of customers waiting.
We had a table booked in the restaurant and quite honestly the service was appalling. We waited over a hour between courses and constantly had to go and find someone to serve us as we were completely ignored. From sitting at the table at 6 pm, the desserts were finally served at 10.00 and this only after I had gone and found the duty manager after asking for our order 3 times; I tried to explain to him that we had young children with us who were now very tired and we had booked the table at 6.00 so we could eat early, but he walked away to the kitchen as I was trying to speak to him. Generally, the duty manager walked through the restaurant with his head down trying to avoid eye contact with customers. The restaurant was not busy. Basically as someone else has said, "Think they all either need training or to find jobs they can be happy in". Breakfast was ok because it was a buffet and you served yourself; no contact needed with rude staff.
We will never return and unless you are sado-masochistic I don't recommend a visit
เขียนเมื่อ 25 ตุลาคม ค.ศ. 2021
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Jaswindre E
1 ผลงาน
ต.ค. ค.ศ. 2021 • เพื่อนๆ
Spent the night here, usually it’s a pleasant experience.. This time, in the middle of the night after 3am we were awaken by the most awful siren, TV was on. Myself and friend jumped out of bed absolutely terrified, couldn’t work out what was happening, obviously just woke up out of a deep sleep. Couldn’t get back to sleep as heart was pounding. Ending up deciding to get up and go down for an early breakfast to find out it was £15 and not £10 as told the day before. And lastly our room over looked the kitchens and waste which meant our room in morning was invaded by wasps ... really dissapointed ..
เขียนเมื่อ 3 ตุลาคม ค.ศ. 2021
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GMNO1FAN1
Wirral, UK692 ผลงาน
ก.ย. ค.ศ. 2021 • คู่รัก
Booked midweek spa day as I thought it would be nice to relax. The receptionist was rude from the minute we walked through the door, Its usually good customer service to greet the guests (the paying customer) when they walk in to the reception area not keep your head down for 5 minutes whilst you finish what your doing on a computer system. Once she did decide to acknowledge me was not friendly, I got the impression that maybe she's not happy in her job and shouldn't really be customer facing. Changing rooms nice and clean and poolside area yet again nice apart from the jacuzzi being out of service. Went for lunch and was sat at a reserved table amongst a number of business people so felt a bit uncomfortable to be sitting in my robe amongst a number of business meetings and maybe in the background of one woman's zoom calls, maybe an idea to have spa guests to one area as not really what I wanted to be surrounded by either when I was trying to relax on my day off work. Menu was good as considering it was a light bite it was three courses, however did take nearly two hours, Treatments wasn't great as my treatment was interrupted by the sound of the pedal bin being opened and closed and the bowl being washed during my facial also a dropped bottle, foot massage was good but once treatment was over advised thats it I will wait outside for you. Usually you are told to take your time to get off the bed, watch when get off bed as your feet have products on and to drink plenty of water and maybe a recommendation of a product to purchase. My husband was apparently told during his massage of how they were leaving as terrible place to work with its zero hour contract, we left the reception area without a goodbye, see you again, take care or thank you. Think they all either need training or to find jobs they can be happy in as what a terrible spa this has turned into I would recommend going elsewhere. I would say the cleaner of the pool area and the bar staff has saved this review from getting q terrible review.
เขียนเมื่อ 28 กันยายน ค.ศ. 2021
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footiebird
birmingham176 ผลงาน
ก.ย. ค.ศ. 2021 • คู่รัก
Having visited the hotel last year we knew what type of room we wanted so booked the same type of room. On arrival we checked in as normal, got to the room which was very small, they had put a king size bed in a double room, on going all the way back to reception was advised this was an upgrade!! Really?!! Anyway we managed to move into the room type booked then the following morning found the roof leaking with rainwater after a bad downpour. After much hassle at reception they finally moved us, 3 different rooms, 2 night stay! Customer service was terrible, no way of an apology,
Won't be coming back here again sadly
เขียนเมื่อ 28 กันยายน ค.ศ. 2021
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