Thank you so much, my pleasure

Thanks David really appreciate that. My pleasure glad you had a great time and fantastic to meet you both

Thank you so much. Glad you had a great time 😊

Awesome Les thanks a lot

Hi Tim Your account of events are incorrect. In our booking info it is warned that conditions can be rough. The conditions we experienced were at the upper end however, but that is what you have to expect when going on an 'offshore adventure'. Individuals must determine their own physical abilities when assessing if our trips are suitable for them. This includes age, whether they are overweight or unfit. Before we started the return journey I explicitly advised all customers that it would be rough and to ensure they were in a comfortable place. I also advised that we would first travel 15min to the shelter of another island so all passengers could get a feel for conditions and we would be able to readjust if necessary to continue the journey. We did this and I checked all passengers and their placement and comfort before continuing. When your injury occurred I immediately stopped assessed your condition contacted emergency services and diverted to the nearest port. It wasn't until we stopped to assess your injuries that other passengers were I'll due to bobbing around in the water. At some point you have to take personal responsibility for your own health and safety. At the same time every individuals safety is always at the forefront of my mind. All other passengers that were on board reported back to me that they were fine and that they felt I did everything right. My professional concern for your wellbeing was completely thorough the whole time. My response that you 'had a nerve and need to take personal responsibility ' came after you tried to get a full refund for the trip. Up until the incident you had had a great day. I was professional the entire time and on reflection I would not have done anything different. Unfortunate accidents happen. Its how we deal with them that define our character.