Hi there Amy! You won’t be able to take a backpack into the forest with you, but feel free to take water in the van. Your guides can carry water if needed. Hope to see you soon!

Hi Lara. Thanks for your inquiry. We pride ourselves on being able to offer an experience to almost everybody. Our two zip line tours require different levels of fitness. The Ultimate Canopy Tour: • Are you able to raise both knees above your hips? • Would you be comfortable going for a half day forest walk or hill walk? • Can you walk up 6 flights of stairs unassisted without stopping for a break? …If you answered Yes, it sounds like you are ready for the Ultimate tour. If not, check out the Original tour it might be better suited to you. The Original Canopy Tour • Are you able to raise both legs to a seated position? • Would you be comfortable going for a one-hour forest walk or hill walk? • Can you easily walk up 3 flights of stairs unassisted? …If you answered Yes, it sounds like the Original zip line tour is perfect for you. Still have questions about your ability or fitness, please contact us prior to making your booking.

Hi Mabel, We pride ourselves on being able to offer an experience to almost everybody, from age 6 -106 (our oldest guests who has come on tour is 93!). Our two ours require different levels of fitness but if you’re unsure we would suggest starting with the Original Canopy Tour. The Original Canopy Tour requirements: • Are you able to raise both legs to a seated position? • Would you be comfortable going for a one hour forest walk or hill walk? • Can you easily walk up 3 flights of stairs unassisted? …If you answered Yes to these questions, the Original tour is perfect for you. If you still have questions about your ability or fitness, please contact us prior to making your booking.

Hi, As other travellers have mentioned it is only a short drive (about 10 minutes) from our base to the forest. Other than the drive you will walking in a forest and flying on a zipline which shouldn't be a problem for motion sickness. You are welcome to take any medications you need with you. Hope that helps but feel free to get in touch with us directly if you have any other questions :)

No, our forest is a native New Zealand forest and redwood trees are introduced to New Zealand. You will see trees such as Rimu, kauri, ferns and more.

Hi, there are shuttles which transfer guests from the port to Rotorua - we suggest contacting your cruise line who will help organise tours for you or get in touch with our customer experience team who will also be able to help. To get in touch with us phone +64 (0) 7 343 1001, freephone 0800 226 679 or contact us via our website.

Thanks Dale, yes there are two difference experiences that are located in Rotorua. The Original tour is a 3hr experience and the Ultimate tour is 3.5hrs that includes additional features and goes even deeper into the stunning native forest!

Yes, you are most definitely hooked on, not once, but twice. There is only one swing bridge at the beginning, the rest are all flying foxes. You just sit down and fly down the cable, nothing to hold on to. No muscles or strength required. My friend went and she is in her sixties. Hope that helps.

Yes both tours have a limit of 120kg.

Hey Cat, Yes the guides do take photos on the tour - you will have 3 individual photos and one group photo taken. They are then uploaded onto our website and the day after your tour you can download them for free. We also highly recommend you bringing your own camera or phone on tour aswell to get even more photos of your adventure!