Dear Artnarula Thank you for taking your valued time and share your comments in TripAdvisor. Please do not hesitate to contact me at any time using my below details in order to clarify any potential misunderstanding or miscommunication hope to speak with you soon. Mitele Sbardellini Executive Assistant Manager - Food & Beverage mitele.sbardellini@hyatt.com

Dear JaaohAlize, Thank you for your review of Bar@494. I am happy that you find our Bar@494 a great place to chill with friends. Please feel free to contact me on your next visit. Sincerely yours, Mitele Sbardellini Executive Assistant Manager Food & Beverage

Dear 391indahf, Thank you for your feedback on Bar@494. It was great to read that you enjoyed our happy hour and the attentiveness of the staff. Rest assured that your great feedback will be shared with the Bar@494 team. We look forward to welcoming you back to Grand Hyatt Erawan Bangkok in the near future. Sincerely yours, Mitele Sbardellini Executive Assistant Manager Food & Beverage

Dear ronelles94, Thank you for taking the time to review Bar@494 on Tripadvisor. I was happy to read that you had a pleasant experience at our Bar@494. We look forward to welcoming you back again in the near future. Best regards, Mitele Sbardellini Executive Assistant Manager Food & Beverage

Dear Lucy-Tan2019, Thank you for reviewing Bar@494 on Tripadvisor. Please rest assured that your great comments will be shared with the team. I truly hope to see you back at Bar@494 in the near future. Please feel free to contact me for any future reservations via mitele.sbardellini@hyatt.com. Sincerely, Mitele Sbardellini Executive Assistant Manager Food & Beverage

Dear indahwattyt, Thank you for visiting Bar@494 and for subsequently sharing your feedback with us. We are very happy you liked the atmosphere. We look forward to welcoming you back again very soon. Best regards, Mitele Sbardellini Executive Assistant Manager Food & Beverage