Angsana Oasis Spa & Resort Bangalore
Angsana Oasis Spa & Resort Bangalore รีวิว, บังคาลอร์
Angsana Oasis Spa & Resort Bangalore
Angsana Oasis Spa & Resort Bangalore
3.5
9:00 น. - 20:00 น.
วันจันทร์
9:00 น. - 20:00 น.
วันอังคาร
9:00 น. - 20:00 น.
วันพุธ
9:00 น. - 20:00 น.
วันพฤหัสบดี
9:00 น. - 20:00 น.
วันศุกร์
9:00 น. - 20:00 น.
วันเสาร์
9:00 น. - 20:00 น.
วันอาทิตย์
9:00 น. - 20:00 น.
ข้อมูล
ระยะเวลาที่แนะนำ
2-3 ชั่วโมง
แนะนำให้แก้ไขเพื่อปรับปรุงสิ่งที่เราแสดง
ปรับปรุงข้อมูลสถานที่ให้บริการนี้มุมมองเต็มรูปแบบ
พื้นที่
ที่อยู่
สถานที่ใกล้เคียงที่ดีที่สุด
ร้านอาหาร
5 ภายใน 5 กม.
สถานที่ท่องเที่ยว
6 ภายใน 10 กม.
มีส่วนร่วม
3.5
79 รีวิว
ดีเยี่ยม
23
ดีมาก
29
ธรรมดา
15
แย่
6
แย่มาก
6
AdrijaBasuSen
บังคาลอร์, อินเดีย31 ผลงาน
พ.ค. ค.ศ. 2022 • คู่รัก
Hi,
I would like to tell you about an incident that happened on the 22nd of May, 2022
Let me rewind a day back to put things in proper perspective
I wanted to book a massage appointment for my husband and me for Sunday, 22nd May 2022.
I tried to get an appointment using the following methods
a. I tried calling on the number mentioned on the website (no one responded). Till date the nber shows 09845211036.
b. I had previously spoken to someone in Angsanaa (her Truecaller name showed as zen) and she responded with a default message stating "will call back"- No one called.
c. I tried to make an online booking by filling out a form on the website. I did not get a confirmation number or any acknowledgement.
d. I sent an email from my official ID requesting a booking for the next day. I did not get a response or a callback.
Anyways, it was my husband's birthday so it was a special day. We thought that the online appointment or the email communication would work and we would not be disappointed
When we reached Angsanaa, we spoke to the spa receptionist "TANUJA" on duty and were enlightened on the following:
a. The number on the website is erroneous. Someone took a screenshot on the website from my mobile
b. No one got any communication from the Salesperson in question
c. There was no trace of the online booking. No one could retrieve it
d. The email was in the inbox but no one was sure as to why no one replied to it.
Upon demanding if we could speak to someone responsible, Dr Aryalakshmi (Ayurveda dr) was called upon by Tanuja. She was not of much help to us.
She informed that we could not be accommodated because it was a Sunday and all slots were full.
We were also told that a slot can be worked out at 5 pm (it was 11 am then) and there was no way to compensate for the 6 hours of waiting that we would do with no fault of ours.
To top all these, we were told that we could not speak to "Someone Responsible" like the Front Office Manager / GM etc who could at least attend to us ( we were not looking for any kind of compensation at this point). Tanja and Dr Aryalalshmi both were extremely hesitant in sharing the numbers and denied stating they do not have the numbers. The feeling we got is that your staff was trying to get rid of us at that moment.
I would request a response back to this email please, otherwise, I intend to pursue this till I get some kind of response, I do not care!
Pathetic guest handling!!
I'm myself working in a reputation hotel chain at a senior position and I understand what business means in such trying times.
But looks like the employees are completely indifferent towards their guests.
It was our first visit to this property and such experience leaves extremely bitter taste in the mouth.
It's a beautiful property and my sincere request is NOT to leave it in the hands of such team members with such lackadaisical attitude.
I would be happy to talk about this if anyone from the management takes it up seriously.
I would like to tell you about an incident that happened on the 22nd of May, 2022
Let me rewind a day back to put things in proper perspective
I wanted to book a massage appointment for my husband and me for Sunday, 22nd May 2022.
I tried to get an appointment using the following methods
a. I tried calling on the number mentioned on the website (no one responded). Till date the nber shows 09845211036.
b. I had previously spoken to someone in Angsanaa (her Truecaller name showed as zen) and she responded with a default message stating "will call back"- No one called.
c. I tried to make an online booking by filling out a form on the website. I did not get a confirmation number or any acknowledgement.
d. I sent an email from my official ID requesting a booking for the next day. I did not get a response or a callback.
Anyways, it was my husband's birthday so it was a special day. We thought that the online appointment or the email communication would work and we would not be disappointed
When we reached Angsanaa, we spoke to the spa receptionist "TANUJA" on duty and were enlightened on the following:
a. The number on the website is erroneous. Someone took a screenshot on the website from my mobile
b. No one got any communication from the Salesperson in question
c. There was no trace of the online booking. No one could retrieve it
d. The email was in the inbox but no one was sure as to why no one replied to it.
Upon demanding if we could speak to someone responsible, Dr Aryalakshmi (Ayurveda dr) was called upon by Tanuja. She was not of much help to us.
She informed that we could not be accommodated because it was a Sunday and all slots were full.
We were also told that a slot can be worked out at 5 pm (it was 11 am then) and there was no way to compensate for the 6 hours of waiting that we would do with no fault of ours.
To top all these, we were told that we could not speak to "Someone Responsible" like the Front Office Manager / GM etc who could at least attend to us ( we were not looking for any kind of compensation at this point). Tanja and Dr Aryalalshmi both were extremely hesitant in sharing the numbers and denied stating they do not have the numbers. The feeling we got is that your staff was trying to get rid of us at that moment.
I would request a response back to this email please, otherwise, I intend to pursue this till I get some kind of response, I do not care!
Pathetic guest handling!!
I'm myself working in a reputation hotel chain at a senior position and I understand what business means in such trying times.
But looks like the employees are completely indifferent towards their guests.
It was our first visit to this property and such experience leaves extremely bitter taste in the mouth.
It's a beautiful property and my sincere request is NOT to leave it in the hands of such team members with such lackadaisical attitude.
I would be happy to talk about this if anyone from the management takes it up seriously.
เขียนเมื่อ 29 พฤษภาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Pavithra A
Madikeri, อินเดีย3 ผลงาน
ก.พ. ค.ศ. 2022 • เพื่อนๆ
We went for our school reunion to Angsana last weekend. We loved the rooms. And Mr Ashley and Mr Jagan went out of their way to make special arrangements and made sure that we had a great stay. Thank you all so much.
เขียนเมื่อ 3 มีนาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Sumit S
บังคาลอร์, อินเดีย2 ผลงาน
ธ.ค. ค.ศ. 2020 • ครอบครัว
Thank you for the superb arrangement on occasion of wedding anniversary...
Loved the ambience and kudos to the Shashi Manju Sharafat & House keeping team for the great hospitality.
Loved the ambience and kudos to the Shashi Manju Sharafat & House keeping team for the great hospitality.
เขียนเมื่อ 3 ธันวาคม ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
subahkataria
บังคาลอร์, อินเดีย17 ผลงาน
พ.ย. ค.ศ. 2020 • คู่รัก
We traveled as 3 couples and stayed in the 3 BHK villa. The overall property was lush. Swimming pool was in-accessible due to covid restrictions. Breakfast and Dinner Buffet was good. The villa was maintained really well by Shashi and Manjunath. The service was prompt and the villa had a nice common dining and living area for hanging out. The only downside was un-operational geyser in one washroom.
Overall a wonderful stay.
Overall a wonderful stay.
เขียนเมื่อ 16 พฤศจิกายน ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Santhosha Chigateri
บังคาลอร์, อินเดีย11 ผลงาน
ส.ค. ค.ศ. 2020 • ครอบครัว
I visited Angsana Resort to celebrate our wedding anniversary with our 2 young children. Last time I visited Angsana from the company I am working.
Angsana is a lush green property, has plenty of facilities, swimming pool, play ground, Lipsmacking food, great service, friendly and polite staff, and beautiful presentation of food. Everything was superb.
I appreciate the kind hospitality of Kamala and thanks to Prem/Benjamin/Rajakishore/Kiran and all the staff who made our special day a Memorable one.
I would highly recommend this resort if you loking for break from busy work to enjoy with family and friends.
Angsana is a lush green property, has plenty of facilities, swimming pool, play ground, Lipsmacking food, great service, friendly and polite staff, and beautiful presentation of food. Everything was superb.
I appreciate the kind hospitality of Kamala and thanks to Prem/Benjamin/Rajakishore/Kiran and all the staff who made our special day a Memorable one.
I would highly recommend this resort if you loking for break from busy work to enjoy with family and friends.
เขียนเมื่อ 26 สิงหาคม ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Sulekha S
1 ผลงาน
มี.ค. ค.ศ. 2020
We were a family of 18 - including children age group 20-30/adults /couples and also senior citizens till the age of 90 years. We enjoyed the day package with 4 rooms/breakfast/lunch/tea/dinner .
We booked 4 executive rooms wherein 2 was upgraded to suite.
The food spread was good . and we did have a good time -family bonding.
Unfortunately there were 5 senior citizens from the age group of 75-90 and the resort was not user friendly for them. There was only 2 wheelchairs . With many steps it became were inconvenient for them to everytime go to the restaurant for every meal. We had to literally beg them to send the tea/coffee/snacks to the room itself as they wanted to forgo same. Ultimately they obliged.
Hence request the resort to provide ramps and also buggies which would really help the senior citizens to enjoy more in the resort.
If these facilities are not provided, we would definitely look out for another user friendly resort for our next get together.
We all thank Mr. Pratheesh for all the assistance and support he rendered within his capacity.
Also thank all the resort managers/employes who were friendly and helpful at all times..
We booked 4 executive rooms wherein 2 was upgraded to suite.
The food spread was good . and we did have a good time -family bonding.
Unfortunately there were 5 senior citizens from the age group of 75-90 and the resort was not user friendly for them. There was only 2 wheelchairs . With many steps it became were inconvenient for them to everytime go to the restaurant for every meal. We had to literally beg them to send the tea/coffee/snacks to the room itself as they wanted to forgo same. Ultimately they obliged.
Hence request the resort to provide ramps and also buggies which would really help the senior citizens to enjoy more in the resort.
If these facilities are not provided, we would definitely look out for another user friendly resort for our next get together.
We all thank Mr. Pratheesh for all the assistance and support he rendered within his capacity.
Also thank all the resort managers/employes who were friendly and helpful at all times..
เขียนเมื่อ 23 มีนาคม ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Amrita K
2 ผลงาน
ก.พ. ค.ศ. 2020 • ครอบครัว
May we also bring to your attention regarding venkatswomi and gopal security have provided comfort and obviously offering their security customer service not only to us but to all along with their valet parking security area with the help towards our Nani's wheelchair uplifting over the rocky pathways and also not forgetting Ravi helping us and providing us with excellent service by the swimming pool
Thankyou
Amrita
Vince
Jai
Thankyou
Amrita
Vince
Jai
เขียนเมื่อ 9 กุมภาพันธ์ ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Jai K
บังคาลอร์, อินเดีย5 ผลงาน
ก.พ. ค.ศ. 2020 • ครอบครัว
We wish to thank Lady Ayesha for booking our holiday for our nani age 95 , sister's birthday and our excellent rooms providing us with family togetherness . The rates were competitive and provided us with the facilities that were necessary for a wonderful holiday. Thankyou for your time and professionalism and most important care. Respect
Amrita
Vince
Jai
Amrita
Vince
Jai
เขียนเมื่อ 9 กุมภาพันธ์ ค.ศ. 2020
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
MJROHIT
นิวเดลี, อินเดีย228 ผลงาน
ธ.ค. ค.ศ. 2019
Angsana is a lush green property, has plenty of facilities, swimming pool, play ground, restaurant, variey of rooms tgo name a few. Everything was superb, barring the food. Fod section requires a lot of improvement.
เขียนเมื่อ 30 ธันวาคม ค.ศ. 2019
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
Anand
2 ผลงาน
ธ.ค. ค.ศ. 2019
It was right venue for Boot Camp
Hospitality was very good , rooms and villas are really spacious and well maintained
Mr.Benjamin from F&B did a fantastic job in coordinating for the event from the start of the event to end.
Hospitality was very good , rooms and villas are really spacious and well maintained
Mr.Benjamin from F&B did a fantastic job in coordinating for the event from the start of the event to end.
เขียนเมื่อ 8 ธันวาคม ค.ศ. 2019
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก TripAdvisor และไม่ใช่ของ TripAdvisor LLC
tom_mathewt70
Bangalore District, อินเดีย3 ผลงาน
Is it good place for a day outing....we are 10 for us . What are the activity they offer
Debjyoti S
Bangalore, Karnataka, India1 ผลงาน
Is your resort pet friendly?
tn_kishore_reddy
Bangalore186 ผลงาน
Yes. Pets need to be on leash though when they are in public places. Rooms are very large to be able to accommodate pets.
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ปรับปรุงข้อมูลสถานที่ให้บริการนี้คำถามที่พบบ่อยเกี่ยวกับ Angsana Oasis Spa & Resort Bangalore
- Angsana Oasis Spa & Resort Bangalore เปิดให้บริการเวลา
- อา. - ส. 09:00 น. - 20:00 น.
- โรงแรมใกล้ๆ Angsana Oasis Spa & Resort Bangalore:
- (0.00 กม.) Resort Hotel Bangalore
- (0.00 กม.) Tranquil Suites
- (0.00 กม.) SES Residency
- (0.00 กม.) Silver Oak Resort
- (0.00 กม.) Alankar Paradise Hotel
- ร้านอาหารใกล้ๆ Angsana Oasis Spa & Resort Bangalore:
- (13.03 กม.) Byg Brewski Brewing Company
- (14.37 กม.) Tamarind
- (14.37 กม.) Café 77 East
- (13.26 กม.) Almora Rasoi
- (13.99 กม.) Mezzaluna