Travellink Bali
Travellink Bali
2
มุมมองเต็มรูปแบบ
Travellink Bali
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แสดงตัวเลือกมีส่วนร่วม
2.0
3 รีวิว
ดีเยี่ยม
0
ดีมาก
1
ธรรมดา
0
แย่
0
แย่มาก
2
Lauri E
เฮลซิงกิ, ฟินแลนด์4 ผลงาน
ส.ค. ค.ศ. 2022
There has been a big mess regarding my refund. The original ticket I purchased on 28th of May, 2020, had unlimited changes until end of 2021 and was refundable.
I made some changes because of Covid-19, and then the mess started. Eventually, because of the covid-19 situation got worse, I had to cancel the trip and have been waiting my refund ever since.
I have been active in following-up and trying to get the issue solved from my part through your channels, as you can see my continuous contacts to you customer support. But you have not done enough to solve the issue in time.
Now today I received a reply from your customer support that, according to airline that ”this ticket is expired and for any expired tickets the airlines are not providing any refunds as of now”.
For this I blame you, as I have done my part in trying to solve the issue. Because your lack of effort to solve the issue on time, airline now thinks that this is expired are not willing to do anything.
I am deeply unsatisfied how you have handled this issue and expect some sort of compensation as you have not done what you were supposed to do, your job, as a travel agency.
I made some changes because of Covid-19, and then the mess started. Eventually, because of the covid-19 situation got worse, I had to cancel the trip and have been waiting my refund ever since.
I have been active in following-up and trying to get the issue solved from my part through your channels, as you can see my continuous contacts to you customer support. But you have not done enough to solve the issue in time.
Now today I received a reply from your customer support that, according to airline that ”this ticket is expired and for any expired tickets the airlines are not providing any refunds as of now”.
For this I blame you, as I have done my part in trying to solve the issue. Because your lack of effort to solve the issue on time, airline now thinks that this is expired are not willing to do anything.
I am deeply unsatisfied how you have handled this issue and expect some sort of compensation as you have not done what you were supposed to do, your job, as a travel agency.
เขียนเมื่อ 18 กรกฎาคม ค.ศ. 2023
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Dear Laurie,
Thank you for your message. We would like to clarify that our company does not sell any airlines tickets. We are sorry to hear that but we think you put review to the wrong company. We are villa management, we manage many properties in Ubud. You can also check our website and see our company profile at www.travellinkbali.com. Kindly please delete your review as the review was not for our company. Thank you
เขียนเมื่อ 13 มีนาคม ค.ศ. 2024
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
Birgitte B
1 ผลงาน
ก.ค. ค.ศ. 2022 • เดินทางคนเดียว
Awful flight company. They charge you a new flight if you want to rebook. Do not use.
No refund for canceling. Fup company
No refund for canceling. Fup company
เขียนเมื่อ 3 กรกฎาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
Dear Birgit,
Thank you for your message. We would like to clarify that our company does not sell any airlines tickets. We are sorry to hear that but we think you put review to the wrong company. We are villa management, we manage many properties in Ubud. You can also check our website and see our company profile at www.travellinkbali.com. Kindly please delete your review as the review was not for our company. Thank you
เขียนเมื่อ 13 มีนาคม ค.ศ. 2024
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
Ee Ling
สิงคโปร์, สิงคโปร์23 ผลงาน
ม.ค. ค.ศ. 2014
The staff were friendly and helpful. As we were unable to parasail (due to unfavorable wind direction) the staff recommended us other water activities as replacement. The experienced and fun loving guides made sure we had fun on our water rides safely!
On the downside, the location was quite hard to find, took our driver many wrong turns before finding it tucked away in a little corner. The facilities such as showers, lockers and life vests would benefit from more frequent maintenance as they were a little worn out.
Other than that, overall experience was good!
On the downside, the location was quite hard to find, took our driver many wrong turns before finding it tucked away in a little corner. The facilities such as showers, lockers and life vests would benefit from more frequent maintenance as they were a little worn out.
Other than that, overall experience was good!
เขียนเมื่อ 19 กุมภาพันธ์ ค.ศ. 2014
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
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*ใกล้จะถูกจองหมดแล้ว: จากข้อมูลการจองของ Viator และข้อมูลจากผู้ให้บริการใน 30 วันที่ผ่านมา ดูเหมือนว่าประสบการณ์นี้จะถูกจองหมดแล้วผ่านบริษัท Tripadvisor อย่าง Viator