Let's Dive
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สถานที่นี้ปิดถาวร
ข้อมูล
มาเซโอ, State of Alagoas, บราซิล
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Let's Dive
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5.0
คะแนน 5.0 จาก 5 แต้ม140 รีวิว
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Renan Faustino
Rio Doce6 ผลงาน
คะแนน 4.0 จาก 5 แต้ม
พ.ค. ค.ศ. 2022 • เดินทางคนเดียว
A experiência é muito boa, o único ponto a melhorar é o tempo de espera para fazer o batismo. O instrutor Mike é super gente boa e paciente. No começo fiquei muito nervoso e tentando respirar pelo nariz, aos poucos fui me acalmando e deu certo.
เขียนเมื่อ 12 พฤษภาคม ค.ศ. 2022
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Maria Elisa Arraes
บราซิเลีย61 ผลงาน
คะแนน 5.0 จาก 5 แต้ม
ม.ค. ค.ศ. 2021 • คู่รัก
Fizemos um mergulho no recife Eufrásio, excelente experiência com o pessoal da Let’s Dive. Super recomendo!
เขียนเมื่อ 7 กุมภาพันธ์ ค.ศ. 2021
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Wilson Martinelli
อูเบอร์ลันเดีย146 ผลงาน
คะแนน 5.0 จาก 5 แต้ม
ม.ค. ค.ศ. 2021
Opercação difícil dos caras, compreendo. Mas não tive do que reclamar. Atendimento muito profissional, pessoal tranquilo e atencioso. Certamente usaria a operadora novamente e recomendo.
เขียนเมื่อ 4 กุมภาพันธ์ ค.ศ. 2021
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Lorena Soares
บราซิเลีย205 ผลงาน
คะแนน 2.0 จาก 5 แต้ม
ธ.ค. ค.ศ. 2020 • คู่รัก
Pagamos o mergulho ainda em BSB via transferência bancária. Ocorre que na noite anterior ao mergulho eu não estava me sentindo tão bem e mandei uma msg para o WhatsApp da empresa (por volta das 22h) comunicando que estava um pouco indisposta (dor de cabeça e um possível resfriado) e que TALVEZ não fizesse o mergulho, mas que meu namorado certamente o faria pois estava tudo bem com ele. Chegando no local combinado, uma mulher disse que os DOIS mergulhos estavam cancelados e que não devolveriam o dinheiro, pois já haviam colocado outro casal no nosso lugar nesse mínimo intervalo de tempo entre 22h, no horário que mandei a msg, 7h da manhã, horário que me responderam falando que não devolveriam meu dinheiro (mas não citaram que haviam encaixado outras pessoas) e as 8h, no momento em que chegamos no ponto da praia combinado. Quando eles me responderam que não haveria devolução do dinheiro eu disse q mesmo me sentindo mal eu iria fazer. A conversa com uma mulher da empresa lá na praia foi horrível não queriam deixar nem meu namorado subir no barco. E detalhe zero receptividade, zero vontade de resolver, zero empatia e zero compreensão. Acredito que se você pagou pela parada não há porque colocar outra pessoa no lugar, mesmo se vc desista. Nesse caso acho viável não devolver a grana do cliente, ou pelo menos fazer um acordo. Agora se vc colocar outra pessoa, pelo menos DEVOLVA o dinheiro de quem já te pagou. Você não ficará no prejuízo. Enfim, o resultado da saga é que chegou no barco tinha sim equipamento para nós dois, o outro casal que tinham “colocado” nosso lugar “não apareceu” (oi?), o até me gerou uma dúvida se eles sequer existiam. Todo o staff do barco extremamente alegres, dedicados e atenciosos. Um clima totalmente diferente do que tivemos minutos antes na areia. Enfim, o resultado disso tudo acabou sendo uma crise fortíssima de sinusite por um mergulho que fiz sabendo que meu corpo não estava 100% para aquela atividade pois não queriam me devolver nem parte do dinheiro. Não era uma desistência sem fundamento, eu realmente não estava me sentindo bem. Já mergulhei em outros lugares do mundo e nunca vi esse tipo específico de atendimento mal humorado com o turista. Parabenizo todos os instrutores e staff que já estavam no barco pela receptividade. O mergulho com eles foi ótimo. Porém pelo péssimo atendimento, mal humor e falta de vontade que tivemos que encarar antes do embarque não recomendo esta empresa! Um outro detalhe, não houve nenhum registro de imagens do nosso mergulho, nem se eu quisesse comprar teria como. As únicas fotos que tenho foram tiradas pela minha Go pro, por uma gentileza de um dos instrutores que desceu conosco só para tirarmos algumas fotos embaixo da água.
เขียนเมื่อ 7 ธันวาคม ค.ศ. 2020
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Olá, Quando um cliente faz a contratação de nossos serviços, ela preenche um formulário de reserva onde está a nossa política de cancelamento, que prevê o cancelamento do mergulho com no mínimo 48 horas. Infelizmente num prazo menor do que 48h não conseguimos vender a vaga que foi reservada para você. Isso acontece em qualquer agendamento de serviço como hotel, passeio, passagem aérea, show, etc. Em nenhum momento foi vendida a vaga de vocês para outro casal e isso foi lhe passado na praia. Nós apenas recebemos a sua mensagem dizendo que não iriam mais mergulhar e retiramos os equipamentos de vocês da operação. Com os novos protocolos de COVID não podemos dividir equipamentos de mergulho. Todos nossos equipamentos são higienizados e separados individualmente para cada cliente que irá embarcar conosco. No seu caso você enviou uma mensagem as 23h00 da noite anterior e informando que NÃO IRIA MERGULHAR, pois estava com sinusite e por isso os equipamentos de vocês foram retirados da operação, justamente para não ficarem transitando já que estavam higienizados e guardados em nossa base. Em nenhum momento você disse em sua mensagem talvez mergulharia e nossa atendente que fez um péssimo atendimento lhe mostro isso com um print da sua conversa no WhatsApp e lhe explicou os procedimentos de cancelamento. Realmente o nosso atendente do WhatsApp não viu a sua mensagem enviada na data do mergulho as 7h00, se confundiu e acabou cancelando o mergulho do seu namorado também, mas como a gente sempre leva 1 equipamento reserva, nós conseguimos encaixar seu namorado na operação. Ressaltamos que nosso horário de atendimento no WhatsApp é das 9h30 as 19h00. Mas mesmo assim nossa equipe lhe atendeu as 23h00 e só não atendeu no dia seguinte, pois estávamos preparando a embarcação desde as 5h30 da manhã para receber os clientes. Quanto ao seu mergulho, foi possível lhe encaixar pois um dos clientes faltou o embarque e por isso ficamos com mais um equipamento para você. Em nenhum momento lhe obrigamos a mergulhar e essa foi uma decisão exclusivamente sua, que decidiu mergulhar mesmo com sinusite. Infelizmente as pessoas precisam entender que regras existem para serem seguidas. Trabalhamos com reservas e os novos protocolos do COVID exigem uma logística e um cuidado muito maior e por isso não temos a flexibilidade que tínhamos antes.
เขียนเมื่อ 8 มกราคม ค.ศ. 2021
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Rawana
1 ผลงาน
คะแนน 2.0 จาก 5 แต้ม
ธ.ค. ค.ศ. 2019 • เพื่อนๆ
Fiz o mergulho em abril de 2019, solicitei as fotos várias vezes e não as obtive até hoje! Disseram que entrariam em contato e isso não aconteceu.
Gostaria muito de ter essa experiência registrada, e graças ao atendimento ruim isso não vai ser possível.
เขียนเมื่อ 4 พฤศจิกายน ค.ศ. 2020
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Luiz Menin
Erechim127 ผลงาน
คะแนน 5.0 จาก 5 แต้ม
ต.ค. ค.ศ. 2019
Desde os primeiros contatos percebemos que eles eram diferenciados no atendimento. No dia do mergulho isso só se confirmou. Eu e minha esposa passamos nossas férias em Maceió e reservamos o Batismo de Mergulho com 1 mês de antecedência. Foi inesquecível. Bom demais, super profissionais. Recomendo muito!!!
เขียนเมื่อ 8 พฤศจิกายน ค.ศ. 2019
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Crele
Joinville21 ผลงาน
คะแนน 4.0 จาก 5 แต้ม
มี.ค. ค.ศ. 2019
Estivemos com a Let´s Dive para fazer uns naufrágios e recifes da região, e também para conhecer a estrutura da operadora. Os mergulhos foram ótimos, o atendimento foi nota 10, Miguel e Fernanda estão de parabéns por toda atenção e carinho que teve conosco. Super recomendo a operadora e também os mergulhos na Piscina do Amor, recifes e naufrágios da região.
เขียนเมื่อ 7 พฤษภาคม ค.ศ. 2019
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Diego C
บราซิเลีย11 ผลงาน
คะแนน 5.0 จาก 5 แต้ม
พ.ค. ค.ศ. 2019 • คู่รัก
Ao decidirmos vir pra Maceió, eu e minha esposa decidimos também fazer o batismo de mergulho. Em uma pesquisa na internet cheguei à Let’s Dive. Foi a melhor experiência da viagem!

Todos foram sempre muito atenciosos, desde a marcação do mergulho até a realização dele. São mergulhadores extremamente capacitados e super atenciosos, deixando o mergulho muito tranquilo!

O catamarã que eles usam também é muito bem cuidado, assim como os instrumentos de mergulho.

Recomendo com certeza!
เขียนเมื่อ 6 พฤษภาคม ค.ศ. 2019
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JessMarcondes
เซาเปาลู133 ผลงาน
คะแนน 5.0 จาก 5 แต้ม
เม.ย. ค.ศ. 2019 • เดินทางคนเดียว
Passei férias em Maceió e decidi que iria realizar meu batismo de mergulho na cidade. Conheci a Lets Dive pela internet e já entrei em contato via e-mail ainda em SP para ter maiores informações. Aqui preciso dizer que desde o meu contato inicial já fui muito bem atendida pela Airanne. A mesma prontamente me ligou, conversamos sobre a experiência de mergulho e tirou todas as minhas dúvidas (e medos) rs. Já na cidade, no dia do mergulho, toda a equipe de instrutores são nota 10. Confesso que estava bem ansiosa e com um pouco de medo, mas todos são muito prestativos e estão lá para te ajudar a ter a melhor experiência possível. Um agradecimento especial a instrutora Fernanda, que foi a minha guia nessa incursão pelo mar. Atenciosa, preocupada em saber se eu estava me sentindo confortável, muito paciente rs. Eu não poderia ter escolhido empresa melhor para o meu primeiro mergulho (de muitos a partir de agora!).
Recomendo muitíssimo.
Equipe nota 1000!
เขียนเมื่อ 30 เมษายน ค.ศ. 2019
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Cleberson Costa
เซาเปาลู1 ผลงาน
คะแนน 5.0 จาก 5 แต้ม
ธ.ค. ค.ศ. 2018 • เดินทางคนเดียว
Me surpreendi desde o primeiro contato com a operadora de mergulho, fui prontamente atendido pelo WhatsApp, com sugestão de pontos para mergulhar e agendamento. A operadora foi pontual nas 3 saídas que eu fiz. Mas, o destaque fica mesmo para os excelentes pontos que eu visitei, Naufrágio Draguinha, Dragão, Sequipe e a bela formação de Recife Recanto. Ao longo dos mergulhos, encontramos diversas moreias verdes enormes, tartarugas, tubarões lixa, arraias manteiga e arraia-chita.
เขียนเมื่อ 5 กุมภาพันธ์ ค.ศ. 2019
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Let's Dive (มาเซโอ, บราซิล) - รีวิว - Tripadvisor

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