Hello , you already make your review before , we spoken with the guide to see what happened , and explain to you before and through WhatsApp as well, We provide your partial refund as agreed from you and I really don't understanding what you want more, we have a excellent reputation. I prefer not to expose you here , where I should also review your attitude as a tourist during the tour with total disrespect and total disinterest in trying to talk to the guide eg...

Bom dia , Gostaria de informa-lo que aqui onde colocou o review é um passeio de nossa agencia onde pegamos os passageiros do terminal de cruzeiros, não somos a empresa que administra o porto de Santos. Sugiro que retire seu review e tente colocar no lugar certo , que esta prejudicando nosso produto como agencia . Att, Felipe Soares