Hermanus Whale Watchers
Hermanus Whale Watchers
4
มุมมองเต็มรูปแบบ
ข้อมูล
เฮอร์มานัส, แอฟริกาใต้
เป็นไปตามหลักเกณฑ์ด้านสวัสดิภาพสัตว์
รางวัล
Travellers' Choice
2024
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4.0
250 รีวิว
ดีเยี่ยม
151
ดีมาก
52
ธรรมดา
12
แย่
10
แย่มาก
25
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Honest review
มาจอร์กา, สเปน1 ผลงาน
ก.ค. ค.ศ. 2024 • ครอบครัว
Worst whale trip ever.
Terribly poor skipper who did not actively search for whales. Crew were Clock watching rather than actively looking and kept saying we will go look somewhere else in a minute but never did.
Trip time 2pm - We headed west along the coast and found 1 Bryde whale we spent a long time with this 1 whale. The other company had gone east along the coast then darted past us further west than us into False Bay searching for the whales. when I asked the guide on our boat when we were going to search for another whale he kept saying in a minute. But we didn’t the only thing we saw in addition to the 1 whale was a sun fish!! As cute as the fish was that is not what I paid over £200 for (trip price was approximately £207 for 3 adults and 2 children)
I have been on many whale watching trips all over the world and this was most definitely the worst .
I wouldn’t mind not seeing any whales if I thought the skipper had actually actively searched and tried to see something else but it was almost as if he thought we’ve seen 1 that will do. It tells me he was either lazy or had agreed not to go in same direction as other company or that there just aren’t whales in Hermanus anymore. I appreciate you can’t control what animals are around at the time of your trip but a skipper can control if he is complacent or actively searching!!!
We even returned 10 minutes before the other company and before our 2hours was up.
I was here 22 years ago and if I can remember rightly there were more companies working then and numbers of whales then were significantly more than now. If the decrease in the number of whales is due to global warming then hermanus days as a whale capital are numbered. The weather conditions were good, the sea was relatively calm so they can’t use the excuse it was not the correct conditions. I did watch to see though that there next trip out went in the direction of the other company had gone , towards the east so they changed direction to our trip but I would strongly advise not wasting your money based on our experience . Instead walk along the coast to see if you can spot anything from shore or go to Plettenberg Bay instead where whale numbers are definitely so much better. There we saw mother and calf , breading couples and numerous dolphins who swam alongside the boat. The guide there in Plettenberg bay was extremely enthusiastic and it was a thoroughly enjoyable trip the company there respected the whales and didn’t stay too long with any particular whale and stayed a good distance from them.
Hermanus days as a whale hotspot are definitely numbered based on our experience either that or the skipper on our trip just couldn’t be bothered . Our trip is also in the peak time for whale watching in Hermanus so it is extremely poor to have not even see any southern Right whales at all.
When I mentioned that I wasn’t happy in their office the girls just stared blankly at me as if to say please be quiet we don’t want the next group going out to know, but I thought it was important to let others know the skipper was lazy and Clock watching which is why I felt compelled to right this review.
Terribly poor skipper who did not actively search for whales. Crew were Clock watching rather than actively looking and kept saying we will go look somewhere else in a minute but never did.
Trip time 2pm - We headed west along the coast and found 1 Bryde whale we spent a long time with this 1 whale. The other company had gone east along the coast then darted past us further west than us into False Bay searching for the whales. when I asked the guide on our boat when we were going to search for another whale he kept saying in a minute. But we didn’t the only thing we saw in addition to the 1 whale was a sun fish!! As cute as the fish was that is not what I paid over £200 for (trip price was approximately £207 for 3 adults and 2 children)
I have been on many whale watching trips all over the world and this was most definitely the worst .
I wouldn’t mind not seeing any whales if I thought the skipper had actually actively searched and tried to see something else but it was almost as if he thought we’ve seen 1 that will do. It tells me he was either lazy or had agreed not to go in same direction as other company or that there just aren’t whales in Hermanus anymore. I appreciate you can’t control what animals are around at the time of your trip but a skipper can control if he is complacent or actively searching!!!
We even returned 10 minutes before the other company and before our 2hours was up.
I was here 22 years ago and if I can remember rightly there were more companies working then and numbers of whales then were significantly more than now. If the decrease in the number of whales is due to global warming then hermanus days as a whale capital are numbered. The weather conditions were good, the sea was relatively calm so they can’t use the excuse it was not the correct conditions. I did watch to see though that there next trip out went in the direction of the other company had gone , towards the east so they changed direction to our trip but I would strongly advise not wasting your money based on our experience . Instead walk along the coast to see if you can spot anything from shore or go to Plettenberg Bay instead where whale numbers are definitely so much better. There we saw mother and calf , breading couples and numerous dolphins who swam alongside the boat. The guide there in Plettenberg bay was extremely enthusiastic and it was a thoroughly enjoyable trip the company there respected the whales and didn’t stay too long with any particular whale and stayed a good distance from them.
Hermanus days as a whale hotspot are definitely numbered based on our experience either that or the skipper on our trip just couldn’t be bothered . Our trip is also in the peak time for whale watching in Hermanus so it is extremely poor to have not even see any southern Right whales at all.
When I mentioned that I wasn’t happy in their office the girls just stared blankly at me as if to say please be quiet we don’t want the next group going out to know, but I thought it was important to let others know the skipper was lazy and Clock watching which is why I felt compelled to right this review.
เขียนเมื่อ 16 สิงหาคม ค.ศ. 2024
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ne519
Neu-Anspach, เยอรมนี60 ผลงาน
พ.ย. ค.ศ. 2023 • ครอบครัว
Very nice whale watching tour. We saw a female whale with a baby very close by.
Also our boot looked much less crowed and nicer than the boat of an other company having a tour the same time.
Only negative that you are supposed to be there 30 min before. We were waiting in a place to get an introduction for safety. Nothing happens and after 30 min waiting with a coffee we went straight to the boat.
Also our boot looked much less crowed and nicer than the boat of an other company having a tour the same time.
Only negative that you are supposed to be there 30 min before. We were waiting in a place to get an introduction for safety. Nothing happens and after 30 min waiting with a coffee we went straight to the boat.
เขียนเมื่อ 26 พฤศจิกายน ค.ศ. 2023
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Dear Whale Lover,
A baby whale is always a special sighting and we are so glad that you could experience this special occasion.
Thank you for alerting us about the lack of communication during the waiting time.
We will take up this matter to provide a better all-round service!
Enjoy the memories!
Kind Regards,
Hermanus Whale Watchers team
เขียนเมื่อ 23 กรกฎาคม ค.ศ. 2024
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stascha74
Arisdorf, สวิตเซอร์แลนด์148 ผลงาน
พ.ย. ค.ศ. 2023 • คู่รัก
A great trip with knowledgeable and motivated people who explain everything to you. Everything was very well organized.
เขียนเมื่อ 24 พฤศจิกายน ค.ศ. 2023
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Hello Toller,
Thank you for the uplifting review, We hope to see you again sometime during whale season.
Kind Regards
Hermanus Whale Watchers
เขียนเมื่อ 23 กรกฎาคม ค.ศ. 2024
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Daren
Hampshire, UK53 ผลงาน
ต.ค. ค.ศ. 2023 • คู่รัก
Enjoyed this trip. Was a little rough and wide was a bit seasick but up close to dolphin seals and of course several southern right whales
เขียนเมื่อ 23 พฤศจิกายน ค.ศ. 2023
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Hello, fellow whale enthusiast,
Even the seasickness did not deter you from a wonderful whale-watching experience!
It feels good to know that you enjoyed your trip with all those southern right whales & dolphins!
We hope the rest of your South African holiday was also memorable.
Kind Regards
Hermanus Whale Watchers
เขียนเมื่อ 23 กรกฎาคม ค.ศ. 2024
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scubastephb
โพรวิเดนซิเอลส์123 ผลงาน
ต.ค. ค.ศ. 2023 • คู่รัก
Great trip! The boat is comfortable and the upstairs viewing is plentiful. Our guide was knowledgeable and enthusiastic and we learned a lot of facts whilst watching all the whales we saw.
It is nice to seem how responsible and respectful they were too!
It is nice to seem how responsible and respectful they were too!
เขียนเมื่อ 27 ตุลาคม ค.ศ. 2023
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Hello,
We are delighted that the whales added fun to your trip, and rightfully described- AMAZING!
Thank you for your review. Fingers crossed we will see you another whale-watching season!
Best wishes from the
Hermanus Whale Watchers Team.
เขียนเมื่อ 6 พฤศจิกายน ค.ศ. 2023
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Cpb1234
3 ผลงาน
ต.ค. ค.ศ. 2023 • ครอบครัว
Terrible service. We booked a trip for saturday morning which got cancelled due to bad weather. They told us we could go on sunday if the weather was okay. On saturday morning they messaged us that there were no morning spots available anymore. We agreed on the afternoon, 10 minutes later they tell us they’ll refund as the trip was suddenly fully booked by a private charter. Not customer friendly at all. Don’t book with them.
เขียนเมื่อ 21 ตุลาคม ค.ศ. 2023
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Ahh Kayla so sorry we disappointed you.
We encourage guests to book online as we cannot control online bookings and the weather.
By the time we had communicated with each of the 36 guests about available times & dates, after cancellations, an online booking had been grabbed right before our noses.
We are taking a massive beating with the bad weather this season.
We hope the rest of your SA holiday did not also disappoint!
Regards from the team
The response is also on Google.
เขียนเมื่อ 22 ตุลาคม ค.ศ. 2023
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RPK
โจฮันเนสเบิร์ก, แอฟริกาใต้49 ผลงาน
ก.ย. ค.ศ. 2023 • ครอบครัว
The team at Whale watchers have been excellent. Right from the reception, the instructions and the whole whale watching experience has been fantastic. Though my initial booking had to be cancelled due to bad weather, the team was accommodative and put me in the next day slot. When in Hermanus, get to Whale watchers
เขียนเมื่อ 30 กันยายน ค.ศ. 2023
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Good Day,
Thank You for the beautiful review and the recommendation! We are so glad we could help make your a memorable whale watching experience.
Enjoy the priceless memories.
The Hermanus Whale Watchers Team
เขียนเมื่อ 9 ตุลาคม ค.ศ. 2023
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anand a
เบอร์มิงแฮม, UK72 ผลงาน
ส.ค. ค.ศ. 2023 • ครอบครัว
Great trip !
Fantastic sightings of a big group of whales .
Expected to reach 30 min before , sign your life away ( not literally 😉...have to sign a disclaimer ), then given a quick 5-10 minute explanation about the boat and what to expect.
Then onto the boat ..they have water bottles ( and sick bags if needed for those feeling seasick)
Lovely safe boat with plenty of space to move about ....lower deck has a roof and the upper deck is open and has seats and railings to hold on to .
This activity depends on the sea conditions and whether it is happening or not is confirmed usually the day before .
Try and do this early in your trip ,so there is a chance of rebooking if the weather Gods decide to not be kind on the day of booking .
Special shout out to a neighbouring company called Southern right charters. I had booked with them initially ,but because of weather related cancellations of all trips for 3 consecutive dates ,they couldn't fit us on the only date we had left in our visit to Cape Town area . They kindly arranged with Harmanus Whale Watchers for us to be able to do this amazing experience , where we got to watch whales mating and generally showing off , for a good length of time.
Would highly recommend these guys ,for a very pleasant and safe experience. Thank you
Fantastic sightings of a big group of whales .
Expected to reach 30 min before , sign your life away ( not literally 😉...have to sign a disclaimer ), then given a quick 5-10 minute explanation about the boat and what to expect.
Then onto the boat ..they have water bottles ( and sick bags if needed for those feeling seasick)
Lovely safe boat with plenty of space to move about ....lower deck has a roof and the upper deck is open and has seats and railings to hold on to .
This activity depends on the sea conditions and whether it is happening or not is confirmed usually the day before .
Try and do this early in your trip ,so there is a chance of rebooking if the weather Gods decide to not be kind on the day of booking .
Special shout out to a neighbouring company called Southern right charters. I had booked with them initially ,but because of weather related cancellations of all trips for 3 consecutive dates ,they couldn't fit us on the only date we had left in our visit to Cape Town area . They kindly arranged with Harmanus Whale Watchers for us to be able to do this amazing experience , where we got to watch whales mating and generally showing off , for a good length of time.
Would highly recommend these guys ,for a very pleasant and safe experience. Thank you
เขียนเมื่อ 1 กันยายน ค.ศ. 2023
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Hello Anand,
Thank you for an amazing review!
We could not have described the trip better., especially the part of encouraging visitors to book their whale watching trip on arrival as you so eloquently put it:
"so (that) there is a chance of rebooking if the weather Gods decide to not be kind on the day of booking "
Enjoy all those beautiful memories.
Kind Regards from the whole Whale Watchers team.
เขียนเมื่อ 8 กันยายน ค.ศ. 2023
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Holzer1969
สตุตการ์ต, เยอรมนี30 ผลงาน
ส.ค. ค.ศ. 2023 • ครอบครัว
Sunset Cruise,
Great atmosphere and not too crowded boat.
The whales were very close, diving under the boat and curiously poking their heads out of the water.
Sensational, moving and really great!!
Great atmosphere and not too crowded boat.
The whales were very close, diving under the boat and curiously poking their heads out of the water.
Sensational, moving and really great!!
เขียนเมื่อ 30 สิงหาคม ค.ศ. 2023
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Good Day Holzer,
Thank you for an inspiring review of your trip!
What en epic day you had out there, with the whales doing " people watching".
One cannot help to feel humbled in the presence of these majestic mammals.
Enjoy the beautiful memories.
Kind Regards from the whole Whale Watchers Team.
เขียนเมื่อ 8 กันยายน ค.ศ. 2023
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AlexTeTraveler
Kiryat Motzkin, อิสราเอล54 ผลงาน
ส.ค. ค.ศ. 2023 • ครอบครัว
We did whale watching. The trip was very informative. We saw many whales. The trip started on time and finished on time. Great experience
เขียนเมื่อ 27 สิงหาคม ค.ศ. 2023
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Hello Alex,
Thank you for sharing your experience here with us all.
We just know all those whales would have created priceless memories Enjoy them in times to come.
Kind Regards from the Whale Watchers Team
เขียนเมื่อ 8 กันยายน ค.ศ. 2023
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Hi, i will be there in Hermanus on 8th July. Is it a good time to see whales? And are there any trips such as boat ride or shark cage diving ?
เขียนเมื่อ 17 เมษายน 2023
Justin O
กัวลาลัมเปอร์, มาเลเซีย
Hi Whale Watchers. Do you have an office near Cape Town's CBD?
เขียนเมื่อ 27 สิงหาคม 2019
tessaturok
คาบสมุทรตะวันตก, แอฟริกาใต้
What is it like
Is the sea calm or rough can you see a lot of whales is it worth it
Please be as truthful as possible thank you.
เขียนเมื่อ 18 กรกฎาคม 2018
On our trip the sea was calm, it was raining and we did not see any whales. We received a voucher so we can try again if we are ever in Vancouver again.
เขียนเมื่อ 19 กรกฎาคม 2018
Hello! I will be in Hermanus in August. Is it a good period to see the whales? And if the date I book will be a bad weather day, what will happen?
เขียนเมื่อ 12 กรกฎาคม 2018
Hi. We’re going to be in Hermanus on 17/12. Are there any whale watching boat trips still available. Kind regards. Julie
เขียนเมื่อ 24 พฤษภาคม 2018
Hi there. Unfortunately that will be a bit to late. The whales normally leave at the end of Nov.
เขียนเมื่อ 28 พฤษภาคม 2018
Is end of Feb good for whale watching ?
เขียนเมื่อ 5 กุมภาพันธ์ 2018
Hi there. No unfortunately not. Whale season is between June and end of November.
เขียนเมื่อ 8 กุมภาพันธ์ 2018
Keren C
เทลอาวีฟ, อิสราเอล
hey, sent you 3 diffrent emails about getting a refund for a trip that got cancelled twice and didnt get an answer from you. how long does it take to get a refund?
เขียนเมื่อ 16 ตุลาคม 2017
Hi there
I am not sure where you sent the mails to. On which vessel did you book? there are three companies doing whale watching in Hermanus. Refunds are being done within a week.
เขียนเมื่อ 17 ตุลาคม 2017
Salve, io vado a Città del capo dal 21 maggio all' 11 giugno! é possibile già avvistare le balene, o con molta probabilità è troppo presto?
Grazie
Jessica
เขียนเมื่อ 19 ธันวาคม 2016
Hi there. May is definitely to early. it might be possible in June. If you do not spot them during your first trip, you are free to accompany us on another free of charge.
เขียนเมื่อ 19 ธันวาคม 2016
Which is a better place for whale watching and shark cage diving?
Hermanus or Gansbaai?
Please do suggest the tour operators too.
Thanks
เขียนเมื่อ 19 มิถุนายน 2016
In Gansbaai you can do both activities. In Hermanus only whale watching. Same whales in the area. Both places have good whale watching.
เขียนเมื่อ 19 กุมภาพันธ์ 2018
Salve...
ho varie domande da fare riguardo a questa escursione e sarebbero:
Quanto costa questa esperienza?
Quanto tempo dura l'escursione?
Le balene si vedono da molto vicino?
L'escursione prevede anche un pranzo o cena a bordo della barca?
Se io alloggiassi a Cape Town, per raggiungere Hermanus dovrei munirmi di macchina a noleggio o venite voi a prenderci con una navetta e una volta terminata l'esperienza ci riconducete a casa?
Fine agosto è un buon periodo per vedere le balene?
เขียนเมื่อ 20 กุมภาพันธ์ 2016
Hi there
the price of the excurtion is R700 pp
the trip duration is 2 hours
It is very likely that you will see the wales up close, although sighting cannot be guaranteed, as we are dealing with wild animals.
Hermanus is a 90min drive from Cape Town. Transport can be arranged at an additional cost.
Light snacks are served on the vessel (crisps and soda or water)
Whale watching between June and December.
เขียนเมื่อ 26 กุมภาพันธ์ 2016
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