Quassy Amusement Park & Waterpark

Quassy Amusement Park & Waterpark รีวิว, มิดเดิลเบอรี

ความคิดเห็นของนักท่องเที่ยว
Ashley M
โดย Ashley M
Great for young kids but staff needs to be better
ก.ค. ค.ศ. 2017
เหมาะสำหรับเด็กมีสวนสนุกเล็ก ๆ น้อย ๆ โดยทั่วไปทั้งหมดเป็นเทศกาลสำหรับเด็กเล็ก ๆ ขี่ในตำแหน่งคงที่ มีแพและนั่งรถไฟเหาะ ซึ่งมันสนุก เราได้ groupon ซึ่งทำให้มันคุ้มค่า สวนน้ำพนักงานต้องมากกว่ามีการแสดงตน และการฝึกอบรมที่ดีขึ้น เพราะมันจะลำบากมากตอนเราอยู่ที่นั่นด้วยเต็มค่ายมาก และมีชีวิตยาม และความใส่ใจเล็ก ๆ น้อย ๆ เด็ก ๆ ก็ทั่วไปเป็นอย่างมากออกจากการควบคุมประสาท ซึ่งทำให้เราเหมาะสำหรับเด็ก ๆ ของเรา ทะเลสาบสวยมากสวย และอบอุ่น ประสบการณ์ที่ดีในขณะที่กับ 105 ดอลลาร์สำหรับ 4 คน groupon ของเขาในช่วงวันธรรมดา ที่รวมนำมาใช้ใหม่กาแฟ และข้าวโพดคั่วฟรีฝ้ายลูกอม หรือต่อคน มันเป็นข้อตกลงที่ดี

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32 ภายใน 5 กม.
สถานที่ท่องเที่ยว
19 ภายใน 10 กม.

4.0
322 รีวิว
ดีเยี่ยม
125
ดีมาก
131
ธรรมดา
42
แย่
19
แย่มาก
5

Samantha B
1 ผลงาน
ต.ค. ค.ศ. 2021 • ครอบครัว
DONT WASTE YOUR MONEY!! Unfriendly staff and complete disregard for health and safety of guests.

I bought tickets to the terror at quassy attraction not knowing that those kinds of events can cause potential problems for pregnant women (which I am) as this is my first child so I’m not savvy on the MANY dos and donts yet. After being advised by a couple people to ask my doctor before attending she strongly advised against it.

I called to ask for a refund that night and explained the situation and the young lady I spoke with told me to call back in the morning and it shouldn’t be an issue. I called the following morning to request my money back and once again explained my situation and the woman was incredibly rude and very dismissive as if I was bothering her and told me no refunds. After going back and forth and being put on hold for many extended periods of time she transferred me to a manager who put me straight to voicemail. I drove there to speak with someone in person as I felt my issue was not being taken seriously due to the demeanor of woman on the phone and when the owner came to speak to me he also dismissed my concerns saying that he has lots of pregnant women attend those events as well as the park. Even after expressing that my doctor advised against it! He still refused to refund my money even though I was unable to attend the attraction, instead he offered me a gift card for the value of my tickets and by this point I was so turned off by the way they treat their patrons I told him that I would like my money back as I will not be returning nor would I send any family or friends to their park. He told me he could not make the decision of a refund of $99 without a the approval of an entire board! And that he would have to bring it to them and get back to me. I am not hopeful I will hear from him again or receive my money back and will NEVER return to this park!

I strongly suggest lake compounce for a park and literally any other haunted walk!
เขียนเมื่อ 10 ตุลาคม ค.ศ. 2021
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Andres72423
บริดจ์พอร์ต, คอนเน็กติกัต2,695 ผลงาน
ส.ค. ค.ศ. 2021 • ครอบครัว
Decided to take the grandkids the week before school starts. The kids wanted to do something different and it has been so long since I last visited Quassy. Safe to say it is not the same park I visited when I was a kid. We bought the kids unlimited passes to ride unlimited. The rides were perfect for our grandkids (9 and 7 years old). They also had a water park which the kids thoroughly enjoyed. When they tired of getting on the rides then they took a dip in the lake. Overall it was a wonderful experience. The unlimited ticket prices were not as bad as some of the bigger theme parks. The lines were not terribly long so the kids were able to get on and off rides quickly. They were even able to get on the rides multiple times. The food at the park was really expensive but we also brought snacks for the kids and this helped. We loved our time at Quassy and most likely next year we may look into season passes.
เขียนเมื่อ 20 สิงหาคม ค.ศ. 2021
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pearl33814
Killingworth, คอนเน็กติกัต275 ผลงาน
ก.ค. ค.ศ. 2021
An enjoyable day with some bumps in the road. Small park; easy to negotiate. Staff was friendly enough but many looked bored and disinterested at the post. Not the large number of ride choices found at many parks but entertaining enough for a 10 year old. Water park OK and lines moved relatively quickly. Bathrooms are sub par and as another reviewer noted smelly and oppressively hot; same with changing area. Only 2 bathroom locations in the park. Parking is $10.; on the plus side a short walk to the entrance. FOOD - now there's a real problem. EXPENSIVE is an understatement! Bring your own and that includes your own drink.
เขียนเมื่อ 16 กรกฎาคม ค.ศ. 2021
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Melita C
1 ผลงาน
มิ.ย. ค.ศ. 2021
I had such a great time at this water park on 6/6/21 when my family attended that I booked a cabana to see the fire works on 7/3/21. I was still in the park which doesn't have good cellular service despite having WiFi so I booked with someone in the office, my card was charged and reservation solidified. I then did what anyone would do and began to invite guest to join me for the firework show and a day at the park. So imagine my surprise when I got a call on Tuesday night that the cabana had been doubled book and I would need to change the date of my visit. I asked to speak to a manager and on Wednesday 6/9/21 Aubrey called me stating that there was nothing she could do and that she could offer no compensation for my inconvenience. I asked for 3 tickets to get in 7/4/21 (which would total $107.97)and they could transfer my payment of $154.21 for the cabana to 7/4/21. So all in all the water is clean and the park is decent but the customer service is non-existent. Not to mention I still am unsure of how the cabana was doubled booked by their staff and what determined who would get the cabana and don't want to go down the rabbit hole of possibilities.

Anywho, in a world in which consumer relations are not only valued but expected, this place definitely falls short. A robotic one-size fits all model might allow this establishment to attract new clients but not to maintain residual customers. Especially individuals of value.
เขียนเมื่อ 9 มิถุนายน ค.ศ. 2021
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A I
นิววินด์เซอร์, นิวยอร์ก5 ผลงาน
ก.ย. ค.ศ. 2020
1st time visitors with 3 kids 1 prek, one 2nd grade and one 7th grade. Good overall family place a bit run down in some places and some rides are much older than we are used to, but its only a small place and it has done well to keep the doors open for us. Went in the off season so only the rides were open. parking was $7.

The bad stuff first, the bathrooms. With little one these are so important! Yuk and yuk again. 20 stalls in a long confined space with just a 20 year old fan at the end to provide any air. 3 sinks right at the entrance so everyone coming in and out bumps you and no stool for little ones to reach the sink. I ask management to try washing and rinsing two toddlers hands while being bumped around by strangers, while lifting them up to rinse hands while your hands are wet, at the entrance to smelly bathrooms - not fun. This is something that can be rectified!

The food. After reading the other TA reviews we decided to take our own glad we did as we would have needed a second mortgage to eat! 6.50 for an ice-cream, $7 for popcorn, $7 for candy floss. Parents like to treat their kids on an outing. Please don't make it hard for us to do that. After feeding 5 plus ice cream and soda it would be $100 to eat.

Ok so whats good...Its small! that is a plus, it makes the kids less weary than say 'universal'. Rides are fun and there is a good variety. pre-k had 11 rides, only liked 6 of them most were a bit fast or too bumpy for them. Tweens had 8 rides catered to them. they can go on most others too with younger siblings if they like too. 2nd grader just over 45" could go on everything with an adult or older sibling.

Ride notes, rollercoaster is very good but VERY fast.
Swing chairs require a shoulder belt that's about 38 inches wide so if your chest is bigger, that's a no.
bouncing buggies scare little kids.
Mini coaster is made of metal and looks tame, its awful and should have been scrapped years ago. You are in a metal box and you bounce around a metal track with no cushioning.
Paddle boats cost extra.
All others are carnival rides that are quite old and simple.

Staff were very friendly, masks are required by the state.

We would return during summer season but not enough to get a season pass. Kids enjoyed it but they weren't wow we have to go again.
เขียนเมื่อ 26 กันยายน ค.ศ. 2020
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Chazyman
Viera, ฟลอริด้า131 ผลงาน
ส.ค. ค.ศ. 2020
In an age when it seems that kids are crazy to go to Orlando or Anaheim for a super-expensive day that has them spend half their time waiting in line, it is a nice change. Quassy is a good quality time on well-kept-up and well -supervised rides with lots of opportunities for treats of various kinds. It appears to be safe and is very clean. My older high-school age grandsons had a great time there.
เขียนเมื่อ 29 สิงหาคม ค.ศ. 2020
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Thank you, Perry. Glad you enjoyed the day at our family-owned business.
เขียนเมื่อ 30 สิงหาคม ค.ศ. 2020
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ TripAdvisor LLC

travelnad
เซาท์แบรี, คอนเน็กติกัต11 ผลงาน
ส.ค. ค.ศ. 2020
This was our third or fourth trip to the park. Love the waterpark and lake. During Covid, I was expecting a higher standard of cleanliness. Only one ride operator took the time to clean between rides. The roller coaster was limited to 3 riders per trip, even if two of them were in the same seat (child & adult), which made excessively long waits all day. The park constantly reminded but did not enforce the wearing of masks: people were walking around everywhere with masks on their chins. Hand sanitizer is not available: bring your own.
The place was crowded. If the parking lot is full, opt for your plan B and go somewhere else, instead. Apparently, there is no limit to how many they will allow to enter the park.
Avoid the "Quassy Restaurant": food was over-priced and terrible for each visit. The frying oil is old, so everything fried is horrible - every time we visited. Cheeseburgers were barely warm, and undercooked. Inside and outside tables were apparently cleaned rarely. The "order up" counter was coated in food from other orders. Unacceptable cleanliness of an eating establishment, even without supposed extra safeguards.
On the positive side, this is a very manageable-sized amusement park for kids in a beautiful setting. If you don't plan on eating a meal, you'll have a better experience. Be aware: "post season" hours are 11-5, and some of the ride operators ignore the annoucement to load and provide the last ride of the evening, which was extremely disappointing to my 11 year old, who waited 15 minutes in line and was first up for the last ride.
เขียนเมื่อ 27 สิงหาคม ค.ศ. 2020
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Family T
มิดเดิลทาวน์, คอนเน็กติกัต4 ผลงาน
ส.ค. ค.ศ. 2020 • ครอบครัว
I was impressed with the Covid19 protocol compliance of both the staff and guests. Everyone was wearing masks in the areas of the park that required it. Not an easy thing to enforce, but needful. The park was clean and outfitted with hand sanitizer stations throughout. The state regulations were being followed. Capacity allowance is at 25%. Quassy is doing it right. I definitely recommend a visit if you are looking for a fun place to bring the family in this season of uncertainty.
เขียนเมื่อ 17 สิงหาคม ค.ศ. 2020
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Neal F
Hartsdale, นิวยอร์ก484 ผลงาน
ก.ค. ค.ศ. 2020
Went here with the granddaughter, because a lot of parks were closed due to the corona virus. We went on June 30th for a few hours, but they closed the park early due to strong thunderstorms. We got free passes for another day, which was very nice of the park to offer, so we went back the next day on July 1st. The weather was much better that day, and we went into the lake, which was okay, and then on the water slides, which was really nice. They had 3 different slides, all of which was very good. The rides in the park were a bit outdated, but all in all, we had a nice time.
เขียนเมื่อ 3 กรกฎาคม ค.ศ. 2020
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Brian C.
วอเตอร์ทาวน์, คอนเน็กติกัต237 ผลงาน
ก.ย. ค.ศ. 2019 • ครอบครัว
Nice park but expensive. The new water park is really fun and has plenty of COLD water for hot days. Some of the park is dated but it is still worth the visit.
เขียนเมื่อ 2 พฤษภาคม ค.ศ. 2020
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