Hi newyork64, thank you for taking the time to provide feedback. We’re happy you found the audio tour interesting but regret that your experience could have been even better. We want every visitor to feel welcome at Cockatoo Island and to get the most value out of our tours. As such, we are sorry to hear you were underwhelmed by your interactions with staff and that not being able to certain audio tour stops was frustrating (Due to major events being held at the island, we’ve had to run the tour to an alternative route). We have communicated your feedback to the relevant teams.