Thanks for the positive rating and the great review! We are glad to hear you found us to be a good value and that your kids enjoyed it! We appreciate your business and thank you for choosing Diggerland USA and The Water Main.

We are sorry we did not meet your expectations. All of our rides were operational on the date of your visit, however a ride operator can only operate so many vehicles safely at the same time. We regret to hear your review about our staff as we usually receive great compliments about the staff. We thank you for your feedback and will review with our management team.

We are glad to hear your kids had a great time. We are sorry you visited on our busiest day of Spring Break. Those lines are abnormal for our park. We are sorry by the line cutting, that is abnormal in our park as well, but was present on the day of your visit. Our rides are real construction equipment so throughput can be slower, but we do have higher capacity rides where lines move much faster. We are glad to hear you appreciated our staff. We have been growing and expanding since we opened in 2014 and our park is twice as big as when it opened. We have sunshade structures that are being installed in the park for shade for the warmer days. We really appreciate your feedback and will review how we can improve.

Thanks for the 5-star rating! We are glad you had a blast and look forward to your visit next year!

Ruchel Friedman, thank you for your review. Since we are a construction theme park, the experience takes a bit longer for the ride operator to give instruction and then for our guests to operate actual construction equipment. We have many different experiences in our park. For equipment that you get to operate and drive, we will operate between 3 and 8 vehicles per ride. On rides where you get to ride the ride, we have between 4 and 16 seats. We are not sure how you determined our capacity, but some days you can walk on every ride without waiting and on other days of higher crowd volume, you may have to wait a bit for certain attractions.

Thank you for your visit and your wonderful review! We are glad you got to experience our new water park, The Water Main! We are so happy you got to enjoy driving and operating the different construction equipment we have in our park!

Thank you for the great review! We just need to let you know you are reviewing the Durham, UK Diggerland park and we are happy to see they earned a perfect review from you! However, we are the USA location and are a bit different, but we do hope you will visit us and try our water park and different attractions we have to offer!