Glad you enjoyed yourself. Hopefully see you again.

Hi, thankyou for your comments and glad you enjoyed the BSB.

Hi Ben, thankyou for your review. Hopefully see you again.

Thank you for your feedback, but we were of course disappointed to read that you were unhappy with your experience and food at our Chequers fast food outlet. I believe our restaurant manager has already been in touch to work through your complaint and to rectify to your satisfaction, and we look forward to welcoming you to Oulton Park again in the future

Hi, thankyou so much for your review. We're so pleased you had a great time and that the pitch issue was sorted out. We look forward to seeing you in September for the next BSB round.

HI and thankyou so much for your review. So pleased you enjoyed your BSB experience at Oulton Park. Hope to see you back at another round.

HI, thankyou for your review. Glad you enjoyed your BSB experience at Oulton Park. Don't wait till next year, why not come back for the 2nd Oulton Park BSB round in September?

Thank you for your comments, and we are sorry that you did not enjoy the camping experience. We will review our plans and resourcing for next year to see how we may improve arrangements for the quiet campsite. In addition to our security contractor providing regular patrols, we do also provide a security contact number on the campsite leaflet for customers to contact should their attendance be required. The event is popular for its festival campsite appeal, and so we have to strike a balance between allowing different groups to enjoy the evenings as well as respecting that many wish for a quieter night’s sleep. That all said, we will certainly discuss your specific comments with our security contractor to better understand what happened and how we will improve their effectiveness for next year. There were more toilet and shower facilities at this event than we have ever previously offered, and we had many compliments regarding the improved quality of the units and cleaning this year. We do understand that occasionally, and in particular with portaloos, there will be times when a toilet has been left in a poor state and it may be some time before the cleaning crew get back to that unit. But all units were thoroughly serviced at regular intervals throughout the weekend and we will always respond to any issues reported. At the time of our BTCC meeting, government covid restrictions had just been relaxed. As a result we felt that Chequers restaurant should primarily be a place to eat a main meal and have a quieter drink than in previous years. The music marquee (that would normally sit adjacent to Chequers) did not feature as we did feel this could be managed in line with customers’ expectations at that time. It should be noted that whilst government guidance at that point did not require social distancing, face masks were, and continue to be, recommended whilst moving around the restaurant with hand sanitiser available on all entrances and outside the toilets. Thank you again for your feedback. Feedback of both a positive and negative nature is a very valuable customer service tool.