The Retreat Leisure Club & Spa at Redworth Hall Hotel
The Retreat Leisure Club & Spa at Redworth Hall Hotel
3.5
เขียนรีวิว
พื้นที่
ที่อยู่
สถานที่ใกล้เคียงที่ดีที่สุด
ร้านอาหาร
58 ภายใน 5 กม.
สถานที่ท่องเที่ยว
36 ภายใน 10 กม.

3.5
402 รีวิว
ดีเยี่ยม
116
ดีมาก
98
ธรรมดา
76
แย่
57
แย่มาก
55

andst30
Hartlepool, UK325 ผลงาน
คู่รัก
We used the pool area when we stayed recently for a wedding. Everything was clean and just the right amount of people there. I would of liked to have seen the changing rooms more private, there was no cubicles to get changed in
เขียนเมื่อ 28 สิงหาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Samantha C
1 ผลงาน
เพื่อนๆ
Myself and my 3 friends booked a spa day package yesterday for a 30th birthday gift.

We had been looking forward to a rare day out together and for some, a first time experiencing a spa day.

We are all teachers and when we had seen the package advertised, thought it would be a great way to unwind.

However, we were all very disappointed to find that the spa area was dirty and disregarded. The pool had black mould floating around and the hot too had a layer of grime.
There were flies everywhere and mould visible in most areas. The steps to the pool were wobbly and unsafe and tiles were chipped/lifting up.
This meant it was not enjoyable at all.

We then opted for the afternoon tea as part of our package. The food was very basic and far from homemade- not worth the price we had paid for the day!

Additionally 3 of the guests have been unwell today!

Apart from the friendly staff, I would not recommend this break to anybody. I have tried contacting the spa with no reply!
เขียนเมื่อ 6 มิถุนายน ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Amanda N
Berwick upon Tweed, UK7 ผลงาน
คู่รัก
Firstly the staff. All were friendly helpful polite, saddened me to see some guests treat the young waitresses with such rudeness. We had a delux double with a super shower, which didn't actually work. Someone came to check and a bit was missing, he said he would see if it could be fixed but nothing happened. So that was disappointing. The room itself was clean and comfortable. A bit if noise from all the smokers at a wedding as they were just outside our window but it was bearable.
Sad to see the single use plastic toiletries, so much waste .
The food was most disappointing, starters appear within minutes of order so have been sitting plated and ready, bread was dry and a bit crispy. Main courses also came pretty much instantly starters were cleared, Luke warm. Diane sauce for steak was like watery mushroom soup. The food was ok, but certainly not top quality. Breakfast Luke warm self service, do your own toast type thing. Very disappointed to see eggs not free range, the cruelty of caged hens will never stop if people won't spend a fraction more on eggs.
The friendliness of the staff certainly make this place, I wouldn't be back otherwise and wouldn't eat here out of choice.
เขียนเมื่อ 29 พฤษภาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Lynne K
1 ผลงาน
ครอบครัว
I went to the spa for a mother and daughter day. The staff were helpful and friendly, the spa was clean and the treatment was enjoyed. What ruined the day was we were given a locker and, although it was locked I had money stolen from it. It was done in a crafty way. They didn’t take everything, only a portion. I informed the hotel. The manager on that day said they would look into it. I hadn’t heard anything the next day so informed the police. When I rang to tell them I’ve done this no one spoke to me, they were busy, and didn’t ring me back. I rang after several days to be told they were discussing it. I had more information from the police than the hotel. I could have forgiven the theft, people steal everywhere, I even planned to go back for a birthday with a family member. But it has been nearly 2 months and I’m yet to receive a simple apology from who ever is in charge. I think that annoys me more than the theft. Very poor customer relations.
เขียนเมื่อ 28 พฤษภาคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Donna L
1 ผลงาน
เพื่อนๆ
I stayed at the redworth hall hotel on a Saturday night checking in at 2pm with my sister, the hotel and grounds are beautiful but the inside is dirty we used the spa and facilities the ladies changing rooms has damp/mould on the ceiling the floors were dirty and in the pool area there were missing tiles, a broken vent next to the pool which my foot nearly went through and the steam room was so dark you could barely see each other. The whole hotel needs a good clean the floors had thick dirt and looked like they hadn’t been hoovered in a long time and the lifts were filthy. Our room was also dirty the toilet still marked from the previous guests, again carpet unhoovered. We had a meal in the restaurant which was delicious, the staff were very attentive and friendly. Also when we used the spa we had a facial which was amazing and the staff made us feel very relaxed. Don’t think I’d stay over again as we were left feeling disappointed by the lack of cleanliness throughout the building.
เขียนเมื่อ 1 เมษายน ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Paul F
เดอแรม, UK103 ผลงาน
เดินทางคนเดียว
Am a member of the health club and fancied a back and foot

Absolutely heaven

Tanya was superb

Thank you very much

Will definitely have another one soon
เขียนเมื่อ 28 กุมภาพันธ์ ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

CLW
1 ผลงาน
Had booked a winter spa break for myself and my sister. I had previously stayed here during a weekend and it was great. This time it was mid-week.
Receptionist wasnt as informative upon our arrival, there was no information in the room regarding internet, food timings, spa timings - just a menu and the Bible.
Spa ladies were wonderful and gave a great massage. 👍.
Dinner in the evening was, as part of the package deal, 3 courses for ~£30 but if you wanted a steak it was extra £9.. . Starter was ok, main was ok. Dessert was disappointing - ordered eton mess sundae and was presented with the photo attached. Its been shared round my friends and described as the turd ice cream 😂.
We stayed the night, and were woken up at 2am to a pissed group of lads singing Your Song outside our room for 10mins. Couldnt ring reception due to no info in the room, or on the telephone. Appreciate guests will get drunk, which sometimes cant be helped, but didnt help the stay.
I would say come for a spa day, maybe with afternoon tea at the spa bar (spa bar had great loaded fries as well!) but will not be staying overnight again.
เขียนเมื่อ 5 กุมภาพันธ์ ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

hilaryhargreaves6
Morecambe, UK2 ผลงาน
Excellent hot shell massage and facial. Good gym very helpful and professional staff . Need to book as soon as possible for a treatment very busy spa
เขียนเมื่อ 30 มกราคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Wendy B
2 ผลงาน
เพื่อนๆ
Had facial and massage off Jess today absolutely amazing .Lovely environment and totally relaxing from begining to end .
Would def go back and see Jess as gain .Mother in law had tany who said exactly the same .
Both had great experience
เขียนเมื่อ 24 มกราคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

Moral Earth Co.
2 ผลงาน
คู่รัก
I visited the hotel and spa on 13.1.22 to celebrate my husbands birthday. While at the spa I had a full body massage by Donna. It was one of the best massages I have had. I’d say it was better that a number of massages I have had at other spas within the North East. Thank you!
เขียนเมื่อ 13 มกราคม ค.ศ. 2022
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว

แสดงผลลัพธ์ 1-10 จาก 402
มีสิ่งใดขาดหายหรือไม่ถูกต้องหรือไม่
แนะนำให้แก้ไขเพื่อปรับปรุงสิ่งที่เราแสดง
ปรับปรุงข้อมูลสถานที่ให้บริการนี้

The Retreat Leisure Club & Spa at Redworth Hall Hotel (Newton Aycliffe, อังกฤษ) - รีวิว - Tripadvisor

คำถามที่พบบ่อยเกี่ยวกับ The Retreat Leisure Club & Spa at Redworth Hall Hotel

โรงแรมใกล้ๆ The Retreat Leisure Club & Spa at Redworth Hall Hotel: ดูโรงแรมทั้งหมดใกล้ๆ The Retreat Leisure Club & Spa at Redworth Hall Hotel บน Tripadvisor

ร้านอาหารใกล้ๆ The Retreat Leisure Club & Spa at Redworth Hall Hotel: ดูร้านอาหารทั้งหมดใกล้ๆ The Retreat Leisure Club & Spa at Redworth Hall Hotel บน Tripadvisor