If anybody's looking, I got an answer and they're still in business.

no i didnt fly with them. My research led me to believe there was almost 0% chance i would fly with them and i was not prepared to give them another £80 and take several days off. Really nasty company to deal with please avoid

Silence speaks volumes!!!!!! A hell of a lot would be my guess. Time to put pressure on Red Letter Days and all those other companies who sell Adventure Balloon vouchers to STOP. Have bought loads of vouchers from Red Letter days and have, without fail, always been really delighted with what has been offered, with the exception of Adventure Balloons.(Although this voucher was a gift!!) Not so much an ADVENTURE more a MYSTERY as to why Red Letter Days are risking their reputation by still selling vouchers!!!! Also a MYSTERY as to if my flight will ever happen. Am booked again next week, but have given up even caring if it will go ahead!!! Treat for my 50th birthday but I am now nearly 53, and what should have been a wonderful gift, is now reduced to when the F**K is this going to happen? How awful is that!!! Am only persisting with this so as not to disappoint the person who gave me the voucher. Flying in a balloon was a life long dream for me, which has become a bit of a nightmare!!! My wonderful gift, from a delightful and caring friend has turned out to be an expensive nightmare for both of us. I have had to up grade so I can "fly" on weekend, (or not fly on weekend as well as week days as it turns out!!!) Am booked to fly this coming weekend, so will post as to what happens!!!!

We add a free extension if your flight has been cancelled by us at least 5 times during the validity period of the voucher. Please emaiil us and we can give you a full answer regarding extension fees. Without knowing the area you are referring to we cannot let you know how many flights we scheduled. Over all the areas we fly on some days last season we had 4 flights scheduled on each morning and evening. We can only go flying if the weather is suitable and it is disappointing for everyone if the weather conditions force us to cancel a flight.

Hi, our office is open 9-5, Monday to Friday (excl Bank Holidays). If you cannot speak to us during those hours, you can leave a message on our out of hours answer machine or send us an email. If you already have a voucher you can register to use the online flight date booking system which is available 24 hours, 7 days a week.

Weather line number is 01252 844316

My dad had quite a few cancelled. It's par for the course with a weather dependent activity and we had no dispute. He had to be flexible, and the Terms allow for an extension as long as you have made enough efforts to take the gift. Flexibility is key here, and to persevere as much as possible. Hopefully with the improvement of weather over summer he will get to fly, because my dad has raved about how great it was since