Rusty Wallace Racing Experience
Rusty Wallace Racing Experience
4.3
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4.3
26 รีวิว
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dmgriss86
Springfield, Massachusetts78 ผลงาน
ก.ค. ค.ศ. 2023 • คู่รัก
I purchased my wife a NSCAR package for Christmas 2021 that included a ride along, plus 10 laps on her own in a modified car at Stanford Speedway.
They called me a week before the event saying the track wasnt open yet (why did they have it as an option on their website then?.) So we rescheduled for later that summer. Due to rain, the event was rescheduled another two times into 2023. I get the rain component since its an outdoor event and safety first. No issues there.
We finally got to go in July 2023. After going through the orientation and getting her onto the track, we found out that my wife who is 5.4” could not safely use the car. The track personal tried to use cushions to help her reach the clutch, but it wasn’t safe. They did take her for a 10 lap ride along which was nice but it’s not what I paid $436 for. If the height requirements were clearly stated , I would have given her a different Christmas gift. And besides 5.4” is not that short anyway.
I emailed their customer support email address twice afterwards explaining the situation and that I wasn’t happy because she didn’t get what we paid for. After about a week, they responded that “they we’re looking into it”. After 2 weeks of no responses, I emailed back on Aug 6th, but a week later still nothing.
Do not purchase this package if you are 5.4” or under. You can’t drive the car and they will not try and help you after they get your money. I give RW experience 1 star for not clearly identifying the height restriction up front and 1 star for their customer support team for their slow and non existent response rate. However the team who works at the track are 5 star! Their attitudes and commitment to safety was first class.
They called me a week before the event saying the track wasnt open yet (why did they have it as an option on their website then?.) So we rescheduled for later that summer. Due to rain, the event was rescheduled another two times into 2023. I get the rain component since its an outdoor event and safety first. No issues there.
We finally got to go in July 2023. After going through the orientation and getting her onto the track, we found out that my wife who is 5.4” could not safely use the car. The track personal tried to use cushions to help her reach the clutch, but it wasn’t safe. They did take her for a 10 lap ride along which was nice but it’s not what I paid $436 for. If the height requirements were clearly stated , I would have given her a different Christmas gift. And besides 5.4” is not that short anyway.
I emailed their customer support email address twice afterwards explaining the situation and that I wasn’t happy because she didn’t get what we paid for. After about a week, they responded that “they we’re looking into it”. After 2 weeks of no responses, I emailed back on Aug 6th, but a week later still nothing.
Do not purchase this package if you are 5.4” or under. You can’t drive the car and they will not try and help you after they get your money. I give RW experience 1 star for not clearly identifying the height restriction up front and 1 star for their customer support team for their slow and non existent response rate. However the team who works at the track are 5 star! Their attitudes and commitment to safety was first class.
เขียนเมื่อ 11 สิงหาคม ค.ศ. 2023
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closer042
แมนส์ฟีลด์, แมสซาชูเซตส์1 ผลงาน
ก.ค. ค.ศ. 2018 • ครอบครัว
My husband had the 20 lap experience at Seekonk speedway-he really enjoyed it. However, the ladies checking him in were rude and very unhelpful. The event was very disorganized. The guy who went over the safety and rules was excellent. I don't think it is worth the money you pay.
เขียนเมื่อ 16 กรกฎาคม ค.ศ. 2018
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paulwphoenix
ฟินิกซ์, อาริโซน่า1 ผลงาน
พ.ย. ค.ศ. 2016 • ครอบครัว
Great time... recommend 100%. First time... had a blast! Highly recommend drive along first time at a track.
เขียนเมื่อ 28 พฤศจิกายน ค.ศ. 2016
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Barbara S
12 ผลงาน
ก.ค. ค.ศ. 2015 • คู่รัก
My Huband Shawn did the ride along and the drove 12 laps at Dover today.
He totally enjoyed his Experience.
The staff was friendly and helpful.
They made sure the family was comfortable as well as the riders and drivers.
The class instructor Larry was
Great.
Thumps Up
He totally enjoyed his Experience.
The staff was friendly and helpful.
They made sure the family was comfortable as well as the riders and drivers.
The class instructor Larry was
Great.
Thumps Up
เขียนเมื่อ 19 กรกฎาคม ค.ศ. 2015
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bateswm
บาร์, เวอร์มอนต์88 ผลงาน
ก.ค. ค.ศ. 2015 • คู่รัก
Do you have a need for speed? Have you every wondered what it would feel like to sit behind the wheel of a race car? Have you every been to a track and wondered what the drivers see? If so I have the answer for you. Sign up for the Rusty Wallace Racing Experience and go racin boyz. We had some much fun we want to make it an annual event. The day starts out with class time followed by an optional ride along, (highly recommended) and they you are on your own. The rush of doing 160 mph is out of this world. When you are done with your laps, they will have your video and photos waiting for you assuming you bought them.
เขียนเมื่อ 14 กรกฎาคม ค.ศ. 2015
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SteveR066
แอลเลนพาร์ค, มิชิแกน282 ผลงาน
พ.ค. ค.ศ. 2015 • เพื่อนๆ
Well this was a first for us - We were given Drive Along Tickets from our friends as a gift and without a doubt we were more than happy to accept. Although driving a Nascar would be an awesome experience I highly recommend you do a drive along first to get the full wide open top speed experience - at the very least you will get a good idea on how and what to do behind the wheel. Over all the experience was fantastic.
The only down fall was - after our three laps we wanted to get the pictures however i firmly believe they were way over priced - at $60 for the plaque. However you can by the photos them selves for $25 ea. which still seems over priced - but the worst part was waiting in line - We were the first ones with the pictures and we waited in Line for almost 25 Minutes while the people at the counter where completing registrations for new customers - In my opinion these areas should be separated OR add another staff person - I can say this at the time we were just going to give up and walk away the women at the counter finally came over - the 8 People behind us werent happy either so on average they could have lost a min of $200 just by making us wait - That is the only major issue i had with this.
There is a wait time so go about 20 min early and expect to wait a little while
There was no food i.e. Hot Dogs etc.. all you can purchase is chips (Thats a shame because a Hot Dog Vendor would make a killing there)
But its something you have to try if your adventuress and looking for something spectacular - You will come out of this with a whole new respect for Racecar Drivers that i am sure about.
The only down fall was - after our three laps we wanted to get the pictures however i firmly believe they were way over priced - at $60 for the plaque. However you can by the photos them selves for $25 ea. which still seems over priced - but the worst part was waiting in line - We were the first ones with the pictures and we waited in Line for almost 25 Minutes while the people at the counter where completing registrations for new customers - In my opinion these areas should be separated OR add another staff person - I can say this at the time we were just going to give up and walk away the women at the counter finally came over - the 8 People behind us werent happy either so on average they could have lost a min of $200 just by making us wait - That is the only major issue i had with this.
There is a wait time so go about 20 min early and expect to wait a little while
There was no food i.e. Hot Dogs etc.. all you can purchase is chips (Thats a shame because a Hot Dog Vendor would make a killing there)
But its something you have to try if your adventuress and looking for something spectacular - You will come out of this with a whole new respect for Racecar Drivers that i am sure about.
เขียนเมื่อ 5 พฤษภาคม ค.ศ. 2015
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Eric G
อัลเบอร์เคอร์กี, นิวเม็กซิโก1 ผลงาน
มี.ค. ค.ศ. 2015 • เดินทางคนเดียว
As an inexperienced driver I felt safe, had an absolute blast driving these cars. The company is run well, and the experience is not something that you can describe but must experience for yourself. I would highly recommend this for anyone.
เขียนเมื่อ 31 มีนาคม ค.ศ. 2015
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MyDime
ไฮพอยต์, นอร์ทแคโรไลนา95 ผลงาน
มี.ค. ค.ศ. 2015 • เพื่อนๆ
This list is compiled from a group of us who've raced with RWRE. There are several "Racing Experience" companies and each one differs. We weren't particularly impressed with RWRE, but here are the 10 things (not in any order) we would have liked to know before purchasing our RWRE packages.
1) They do not provide a free graduation certificate/package with your printed top speed.
2) You get a number of laps not a block of time.
3) 1-way in car radio communications. Your spotter can talk to you, but you cannot talk to your spotter. One spotter spots for several cars.
4) The ride-along is not a race ride, so you don't really get the racing feeling.
5) Your driving experience may be sharing the track with a ride-along so stay in your lane!
6) You can reschedule for free 30 days before your event. Within 30 days, you'll have to pay a fee.
7) The RWRE Inclement Weather Policy states that they can announce a cancellation as late as an hour before the event. Technically, the first time slot is 7am so the cancellation should be announced by 6 am. However, the truth is that they can cancel at anytime without any compensation to you for the inconvenience. However, if you fail to show up, you forfeit your experience and monies. So regardless of how many emails they send to encourage you to be at your event, despite all weather forecasts claiming rain, you could be risking your money by not showing up or your travel time showing up to a cancelled event. If you do show up and the event is cancelled, you get a year to decide when you would like to reschedule and attempt the trip again.
8) You drive alone. Some people prefer having an instructor in the car to push you and help you max your speed with tips as you're driving.
9) There isn't really any track-side viewing, like bleachers or a raised platform.
10) Although the size restrictions say a minimum of 5' tall, the racing suits and cars are more for 5'3" minimum.
1) They do not provide a free graduation certificate/package with your printed top speed.
2) You get a number of laps not a block of time.
3) 1-way in car radio communications. Your spotter can talk to you, but you cannot talk to your spotter. One spotter spots for several cars.
4) The ride-along is not a race ride, so you don't really get the racing feeling.
5) Your driving experience may be sharing the track with a ride-along so stay in your lane!
6) You can reschedule for free 30 days before your event. Within 30 days, you'll have to pay a fee.
7) The RWRE Inclement Weather Policy states that they can announce a cancellation as late as an hour before the event. Technically, the first time slot is 7am so the cancellation should be announced by 6 am. However, the truth is that they can cancel at anytime without any compensation to you for the inconvenience. However, if you fail to show up, you forfeit your experience and monies. So regardless of how many emails they send to encourage you to be at your event, despite all weather forecasts claiming rain, you could be risking your money by not showing up or your travel time showing up to a cancelled event. If you do show up and the event is cancelled, you get a year to decide when you would like to reschedule and attempt the trip again.
8) You drive alone. Some people prefer having an instructor in the car to push you and help you max your speed with tips as you're driving.
9) There isn't really any track-side viewing, like bleachers or a raised platform.
10) Although the size restrictions say a minimum of 5' tall, the racing suits and cars are more for 5'3" minimum.
เขียนเมื่อ 16 มีนาคม ค.ศ. 2015
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Bryan D
St. Augustine, ฟลอริด้า27 ผลงาน
ม.ค. ค.ศ. 2015 • เดินทางคนเดียว
I had a great time! The entire staff was friendly, professional and helpful. I did my racing experience at New Smyrna Speedway, which is a banked short track. Beginning with the drivers meeting, the instructor was very thorough, covering the safety aspects and the "whys" behind all the rules and driving instructions. The infield staff was very helpful. I particularly appreciated the spotter, who helped me improve my lap times throughout my 10 lap drive. It was very nice to be out on the track without having to follow a lead car.
เขียนเมื่อ 3 กุมภาพันธ์ ค.ศ. 2015
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AttyRainy
ปาล์มโคสต์, ฟลอริด้า2 ผลงาน
ธ.ค. ค.ศ. 2014 • ครอบครัว
I bought this for my husband and Dad for their birthday's! We attended the Experience at the New Smyrna Beach Raceway. They had the best time! Dad is 75 and hubby is 60, so this is not just for the young but the young at heart! The staff was wonderful. The ride-a-long was well worth the extra few dollars! We also purchased the in car camera video! They would both do it again!
เขียนเมื่อ 8 ธันวาคม ค.ศ. 2014
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