I appologize for your bad experience. It is recommended and most cpotential clients do call ahead of purchasing the Groupon to check for availability and scheduling. We make it a point to never sell more Groupons than we can fulfill. It is however, not our problem that we cannot schedule everyone for a specific date or dates. For the Groupons we have sold, we had as many days available. There are a lot of people who, by some coincidence try to book all on the same weekend or dates and we cannot run every single Groupon trip in a matter of days. The Groupon deals that run do specifically state that if the Groupon is not used by March 31, 2017 that we The Charleston Fishing Co. Will still honor the Groupon Voucher Value, but the voucher owner will have to pay the remainder up to full value. For most, when scheduling just doesn't happen to work out correctly, they are free to contact me directly and I will work with them and Groupon on getting a refund. I do wish you would reconsider this review and contact me directly to work on a refund. I appologize that we are not able to schedule a date for fishing and hope you will consider contacting us and booking a trip in the near future. Thanks. Captain

I am sorry your experience was less than you desired. I would like to explain a few situations for you though. As far as only a few rods out at a time, that was due to the fact that we were fishing docks and with heavy tidal currents and structure. When fishing structure such as this, too many lines out can lead to tangles and more lost fish. Also, I would have cast net for mullet, but due to the fact that I had already collected crab for bait, I did not see it necessary to cast net for mullet and that would have taken up more unnecessary time to do so. I do apologize for not being able to catch sharks, but when it comes to fishing, I can't make every species bite. When it comes to the Capt. (me) having to use the restroom off the boat, I made sure I was not in view of any of the crew on board. Also, the temperatures in the summer here can get very hot and I stay very hydrated. I cannot hold my bladder forever. I won't risk having a heat stroke over making sure I don't use the restroom on the boat. I work hard at my job and do my best to ensure every client enjoys their trip and gets what they want out of the trip, but I cannot work miracles however. I wake up at 4am every morning, fill the truck and boat with fuel, get bait, get ice and bottled water for the cooler, etc... all before pick up. I also burned extra fuel and made a long run to ensure that we had a good chance of catching some quality fish as the fishing immediately around our departure point was poor that week. Again, I am sorry that you did not enjoy your trip, but I do hope that in the future I can get you all back out on the water for another fishing excursion to change your mind. Thank you. Capt.