Thanks Av - I will pass this on to Dante. Av here is reviewing the Gaslamp walking tour not the bus tour. Locations We go into more locations than any ghost tour currently operating in San Diego. Our Gaslamp tour goes into 2 and our bus tour goes into 4, our Old Town paranormal tour goes into 2. Av might not think that is a lot, I've been on a lot of ghost tours and it is unusual to even go into one in my experience. Two is exceptional and we pay for that honor. Not Scary Please anyone reading, our tours are not scary they are spooky. We do not fake anything, no fake jump scares. Av is absolutely right here. :) I would be real curious to know what we could have done better to earn a 5 star review. As the local tour we want to represent our city and be the best. Please reach out to me directly and let me know how to improve. Appreciate it and you - Brian

We have a satisfaction guarantee and stand behind our tours. Do not pay for something if you didn't like it - please contact me for a full refund. I wonder however if this is a fake/competitor review (most competitors are ruthless particularly the non-local). I haven't heard from a host saying they had an off night. Who was your host? Appreciate your info and do take advantage of our satisfaction guarantee please. - Brian

Thanks Dallin - We include the part about kids because, occasionally, children at the Villa or the DH House may feel a bit anxious. I apologize if my marketing gave the wrong impression. The tour is more spooky than scary. If you check out our Yelp reviews (people tend to be more vocal there), you'll see that guests do have experiences on the tour, but they're rare, you have to get lucky. Since we can't employ ghosts, we can't predict when something might happen. Rest assured, we never fake anything, and there hasn't been any malevolent activity to our knowledge. So scary is not the word for us. If you feel like you need a refund or a partial refund, please don't hesitate to get in touch with me. We take pride in our tours and their quality. Appreciate it and you - Brian

Awesome Dwayne thanks and please follow his advice get lots of pictures of the environment you might catch something.

Thanks for the detailed review and shouting out Harland. I am passing this on now :) - Brian

Thanks Jenny!

Thanks E - we pride ourselves on entering multiple locations. I don't think at this time any of our competitors go inside at all (of couse we pay to go in so that is why we are priced higher - but I think it is worth it). Thanks for shouting that out :) - Brian