Irish Balloon Flights
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Trim, County Meath, ไอร์แลนด์

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Irish Balloon Flights
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4.0
67 รีวิว
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13

Alan
1 ผลงาน
ก.ย. ค.ศ. 2022 • คู่รัก
They closed during covid after 20 years in business due to costs as they say, they had plenty of peoples money without doing any flights, over 400 according to the liquidator in 2022 and thats just the ones they knew about, I had paid in full and they didnt know about me so my guess is they only knew about ones that went through the books.

They said they had insurance cost but if not flying why the need for the insurance or they should have at lesst claimed it back like others did with motor insurance if it was a case you had to pay for 12 months well then dont get after the first 12 months as covid was still around!

After 20 years of "amazing business" as they say surely most of the equipment would have been bought and paid for so besides maintenance ( which wouldnt have been needed while not flying) and this fancy pancy insurance they keep on about (also not required while not flying) cost should have been a minimum, you'd think after 20 years they would have some fall back or emergency funds put away for this very reason!

There must of been some point in time where they knew the writing was on the wall so why didnt they contact every customer who had paid in full or a deposit to inform them so they could give back their money? Its not as if they were busy with flights!!

They sold their precious hot air balloons so that were so dear to them after 20 years on Donedeal at a massively reduced price, I bet someone really got a great deal there!!! the lucky so in so's

Have no doubt this shower of theives will be operating under a different name now but be warned stay well clear of them, they are one of many companies that used the pandemic to get out with a nice little nest egg.
เขียนเมื่อ 12 สิงหาคม ค.ศ. 2023
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Colin
2 ผลงาน
พ.ย. ค.ศ. 2022 • คู่รัก
Company went insolvent and clearly used voucher holder money to extend their cash runway. Disgraceful, careless conduct towards ordinary members of the public. Watch out for any reincarnation under a new entity, and don’t touch with a 10 foot barge pole.
เขียนเมื่อ 3 พฤศจิกายน ค.ศ. 2022
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Cruiser677766
ดับบลิน, ไอร์แลนด์1 ผลงาน
ต.ค. ค.ศ. 2021 • คู่รัก
In the same boat. Our son who lives in Vancouver bought us a voucher for the hot air balloon and sleepover voucher as gift for Christmas 2019. Due to covid company closed. Receivership stated all creditors would be paid and that we were bottom of pile. Not much hope of getting a refund which is a disgrace, as stated this company will reopen under a new name and refund nobody. Disgraceful.
เขียนเมื่อ 6 กันยายน ค.ศ. 2022
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ClareL L
ดับลิน, ไอร์แลนด์5 ผลงาน
ก.ค. ค.ศ. 2022 • เดินทางคนเดียว
Terrible. I spent €340 on a champagne hot air balloon flight for my best friend as her wedding gift (This is a lot of money for me to spend on a wedding gift) and the company closed during Covid and since haven’t refunded me or even kept me up to date with when my refund will be granted. I purchased the voucher in august 2019 and the company closed in the summer of 2020. It is now 3 years since I purchased the voucher and 2 years since they closed and I haven't received a penny. I have emailed numerous times with minimal responses saying they will get back to me when they know more. They asked for various items such as voucher numbers and printed voucher records and receipts - I provided everything and was still told any time I emailed over the 2 years that they would get back to me with a possible minimal refund and then never any follow up after any of my emails until I mailed again the next time. Disgusting treatment of customers - I paid for a service I did not get so should be refunded. No doubt they will reopen now Covid is over under a new name. I think we should all take them to the small claims court as I see from the feedback here that they have treated many customers with the same level of disregard.
เขียนเมื่อ 15 กรกฎาคม ค.ศ. 2022
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It is unfortunate that these reviews are being shown 18 months after the company went into liquidation due to the covid-19 pandemic. Hardly surprising that creditors are upset. The company was not able to reduce its outgoings during the pandemic and the company became insolvent after 20 years in operation. The positive reviews prior to December 2020 are testament to the way that the company operated prior to the liquidation. Regarding this specific 'review', we do not understand why you feel that you emailed the company, as the company did not handle the liquidation. If you are getting no response, it is not of the company's doing. We have received no emails from yourself.
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2022
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Sandra D
ดับบลิน, ไอร์แลนด์1 ผลงาน
ก.ค. ค.ศ. 2022 • เพื่อนๆ
Got gifted 2 tickets for my 30th that apparently cost my mam and dad a fortune (that they don’t have) and they go into liquidation with no offer of any sort of refund. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡 don’t even want to give one star rating to this.
เขียนเมื่อ 3 กรกฎาคม ค.ศ. 2022
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It is unfortunate that these reviews are being shown 18 months after the company went into liquidation due to the covid-19 pandemic. We understand that becoming a creditor is upsetting but this is simply venting 18 months after the company were forced to close. The company was not able to reduce its outgoings during the pandemic and the company became insolvent after 20 years in operation. The positive reviews prior to December 2020 are testament to the way that the company operated prior to the liquidation.
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2022
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Atyyah
1 ผลงาน
มี.ค. ค.ศ. 2020
I bought to tickets over a year ago, since they canceled the flights i had no contact i contacted them many times to get a refund but no response! Very unhappy!!
เขียนเมื่อ 16 กุมภาพันธ์ ค.ศ. 2021
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It is unfortunate that these reviews are being shown after the company went into liquidation due to the covid-19 pandemic. We understand that becoming a creditor is upsetting but this is simply venting after the company were forced to close. The company was not able to reduce its outgoings during the pandemic and the company became insolvent after 20 years in operation. The positive reviews prior to December 2020 are testament to the way that the company operated prior to the liquidation.
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2022
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Sonya M
1 ผลงาน
ก.พ. ค.ศ. 2021 • คู่รัก
Have just learned that they have gone into liquidation. I have 2 vouchers for a hot air balloon ride valid for another year, and I have lost 380eur and I have no idea if I will ever see a penny of it again. Lesson to all, never buy vouchers for such a company as they will likely start back up again under a new name in the not so distant future.
So disappointed.
เขียนเมื่อ 15 กุมภาพันธ์ ค.ศ. 2021
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It is unfortunate that these reviews are being shown after the company went into liquidation due to the covid-19 pandemic. We understand that becoming a creditor is upsetting but this is simply venting after the company were forced to close. The company was not able to reduce its outgoings during the pandemic and the company became insolvent after 20 years in operation. The positive reviews prior to December 2020 are testament to the way that the company operated prior to the liquidation.
เขียนเมื่อ 5 สิงหาคม ค.ศ. 2022
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Richard Greally
1 ผลงาน
พ.ย. ค.ศ. 2020
I paid €300 for a voucher deposit in early 2020. Income significantly reduced in 2020 with covid and I have requested numerous times the refund of the deposit (as I envisage it will be some time before this service will be available again) via emails and phone calls with no reply to date. I rang numerous times but only through to a voicemail. I then sent a facebook messenger and I received a response "we are not in a position to offer discretionary refunds at the moment" - This money is deposit money and as such should remain untouched as a clients deposit money until the service has been carried out by Irish Balloon Flights. Complete lack of professionalism and service. On their website they are now not taking any deposits - why then is my deposit not refunded? Shocking
เขียนเมื่อ 24 พฤศจิกายน ค.ศ. 2020
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Daniel Murphy
25 ผลงาน
มี.ค. ค.ศ. 2020 • คู่รัก
Unfortunately I tried for 3 years to get a place on the hot air balloon ride, but each time was cancelled. I lost out on 200 euro. Eventually me and my mother just gave up as it was originally supposed to be her birthday surprise.
เขียนเมื่อ 15 มีนาคม ค.ศ. 2020
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We don't understand why you feel that you have lost out on €200? Your vouchers are valid to the end of September 2020. In 2018, you made only ONE attempt to fly. You also made only ONE attempt to fly in 2019, yet this is somehow our fault? Flights do get cancelled if it not safe for us to fly. When this happens, people go straight back onto our website and reschedule. For some reason, you chose not to. As your vouchers are still valid, you can either use them or sell/gift them.
เขียนเมื่อ 16 มีนาคม ค.ศ. 2020
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SaggartDublin
ดับบลิน, ไอร์แลนด์21 ผลงาน
ก.ย. ค.ศ. 2019
On Tuesday 17th September 2019 I went on my very first Hot Air Balloon flight with Balloons.ie in Trim, Co Meath. We were picked up and dropped off in the carpark of the Knightsbrook hotel in Trim. It was a very exciting thing to do and I smiled every minute from start to finish of this wonderful experience. I can now tick it off my "Bucket List". The flight itself was amazing and so tranquil and calm looking out on the spectacular scenery which reminds me again how beautiful Ireland really is. You hardly feel any movement while in the air except once in a while the very experienced pilot ( Malcolm ) has to give a burst of heat up into the balloon canopy. The balloon basket takes sixteen people and it was fun chatting to everyone and taking photos. Another part of the experience is helping the very friendly and polite staff get the huge balloon ready for flight and help wrap it all up after landing. A little local girl about 3yrs old and her dad helped us gather up the balloon canopy and there were plenty of laughs. As I mentioned the staff were brilliant and I have to give a special mention to Pauline, Denis, our pilot and co-pilot and all the staff. Great bunch of people. After the flight there was champagne and orange juice for all to celebrate a fantastic day. As the flight depends on the weather being right your flight date may have to be cancelled but when you do get to go it is really worth the wait. The weather was perfect the day I went. It was truly an amazing experience which I will never forget.
เขียนเมื่อ 1 ตุลาคม ค.ศ. 2019
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Irish Balloon Flights (Trim, ไอร์แลนด์) - รีวิว - Tripadvisor