Hi Elsa - I’m sorry this treatment didn’t meet your expectations. Your therapist has always had great feedback on her Indian Head Massage and apart from saying you’re frustrated it’s not clear how this treatment warranted such a negative review. Indian Head Massage is a 45 minute treatment that always includes work on the upper back, shoulders, neck, arms, scalp and head. It is normal for time spent on the head to be about 15 minutes. If a treatment isn’t progressing as you wish it’s important to let your therapist know at the time so they can adapt it. It’s never a problem to do so. Leaving a one star review rather than getting in touch to try and resolve things frustrates us too, as we work extremely hard to give great treatments. From your review it sounds like you got an hour, so 15 minutes free which is something I guess.