Fonmon Castle
Fonmon Castle
4.5
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ร้านอาหาร
18 ภายใน 5 กม.
สถานที่ท่องเที่ยว
46 ภายใน 10 กม.
มีส่วนร่วม
4.5
98 รีวิว
ดีเยี่ยม
75
ดีมาก
11
ธรรมดา
4
แย่
5
แย่มาก
3
SJLane92
5 ผลงาน
ส.ค. ค.ศ. 2024 • ครอบครัว
Went with the family for an afternoon at Fonmon Castle. Great value for what you get: medieval village, dinosaur trail, Fonmon Castle etc.
Staff always really lovely. My nephew & niece did the axe throwing with Atlas - Atlas was brilliant with them. Really friendly, clear explanation and loads of encouragement.
Nice cafe on site as well. 10/10 would recommend.
Staff always really lovely. My nephew & niece did the axe throwing with Atlas - Atlas was brilliant with them. Really friendly, clear explanation and loads of encouragement.
Nice cafe on site as well. 10/10 would recommend.
เขียนเมื่อ 1 กันยายน ค.ศ. 2024
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Chris T
52 ผลงาน
ส.ค. ค.ศ. 2024 • ครอบครัว
Overall we had a lovely visit, but couldn't help but feel the shine has fallen off slightly compared to our previous visit at Christmas last year.
Starting with the good things:
The staff are INCREDIBLE throughout. The burger van, café, axe throwing and front reception staff were all absolutely brilliant and are a credit to the place.
The food was delicious. We had an amazing pulled pork cheeseburger and curry/chips at the burger van. It was honestly a huge surprise just how good it was and the ladies on the van were an absolute delight too. The burger alone was a reason to go back; we were even considering getting another for the road on the way out! Shout out to the delicious chicken katsu slice in the café too, and the lovely lady who served it to us.
The grounds are beautiful and it really is a lovely place to walk around, with enough to keep the children busy with the parks and trails.
Now the things that disappointed us slightly:
At Christmas the entrance was through the front gates with multiple staff checking tickets. This time the process was much slower with one poor lady trying to process everyone past the side gate, leading to bigger queues, which seemed an unnecessary alteration that benefitted nobody.
The food court sign is now pointing at a dinosaur display, instead of a food court. This seems entirely redundant as the burger van now has its back to the food court and looks closed from the food court sign. We only noticed it was open purely by chance and this seems like a complete waste of the food court area considering the amount of space already dedicated to dinosaurs. Please get the burger van back onto the food court area and give a proper place for people to sit and enjoy the food. It wasn't broken so why are you trying to fix it?
The fossil shop is gone! How on earth can you have signs saying "Jurassic Wales" around and you can't even buy a fossil on site?! The fossil guy was such a lovely person and my son and I were really looking forward to buying a fossil this time from him. I've heard since he was basically kicked out?!?! What a ridiculous decision by management. The arts and crafts center that has replaced the shop is of no interest whatsoever to us and could've easily been kept in the trailer as it was at Christmas, as nobody was using it when we went past (or it could've been put in the tent which was also basically unused). Further to that, the only shop is so small we didn't even bother going in because we had a pushchair and it is the same tiny shack at the front reception where people queue to get in and crowded to get a lollipop for their stamp trail. That's a huge own goal in my opinion and a massive downgrade.
The entertainers were great for the kids with fantastic costumes but the show was very short and apart from that there wasn't much in the way of theming for the superhero day. We didn't see any of them wandering around the site while we walked so it barely felt like we were at a themed event. This contrasted hugely with the Christmas event which had costumed actors around the grounds and lights and music at multiple points.
Around the seating by the kids play area there was no shade at all. We had to stand next to the sink behind the toilet block to feed our 6 month old to keep her out of the sun after changing her. Yes, we could've found somewhere nearby I'm sure but it was a bit disappointing to have so much seating and none of it under cover.
Pan's Garden (I think this was the name) seems to be unkempt and forgotten about which, while no deal breaker, is a shame.
Again, although not a deal breaker, the decision to have unisex toilets seems an odd one when there are enough toilets and space to not have to do that.
Overall it just feels like the sparkle has been taken from the place slightly with seemingly strange management decisions. You absolutely had it nailed down at Christmas, why do you need to change, remove or move things when they added so much value to the place as they were?
Starting with the good things:
The staff are INCREDIBLE throughout. The burger van, café, axe throwing and front reception staff were all absolutely brilliant and are a credit to the place.
The food was delicious. We had an amazing pulled pork cheeseburger and curry/chips at the burger van. It was honestly a huge surprise just how good it was and the ladies on the van were an absolute delight too. The burger alone was a reason to go back; we were even considering getting another for the road on the way out! Shout out to the delicious chicken katsu slice in the café too, and the lovely lady who served it to us.
The grounds are beautiful and it really is a lovely place to walk around, with enough to keep the children busy with the parks and trails.
Now the things that disappointed us slightly:
At Christmas the entrance was through the front gates with multiple staff checking tickets. This time the process was much slower with one poor lady trying to process everyone past the side gate, leading to bigger queues, which seemed an unnecessary alteration that benefitted nobody.
The food court sign is now pointing at a dinosaur display, instead of a food court. This seems entirely redundant as the burger van now has its back to the food court and looks closed from the food court sign. We only noticed it was open purely by chance and this seems like a complete waste of the food court area considering the amount of space already dedicated to dinosaurs. Please get the burger van back onto the food court area and give a proper place for people to sit and enjoy the food. It wasn't broken so why are you trying to fix it?
The fossil shop is gone! How on earth can you have signs saying "Jurassic Wales" around and you can't even buy a fossil on site?! The fossil guy was such a lovely person and my son and I were really looking forward to buying a fossil this time from him. I've heard since he was basically kicked out?!?! What a ridiculous decision by management. The arts and crafts center that has replaced the shop is of no interest whatsoever to us and could've easily been kept in the trailer as it was at Christmas, as nobody was using it when we went past (or it could've been put in the tent which was also basically unused). Further to that, the only shop is so small we didn't even bother going in because we had a pushchair and it is the same tiny shack at the front reception where people queue to get in and crowded to get a lollipop for their stamp trail. That's a huge own goal in my opinion and a massive downgrade.
The entertainers were great for the kids with fantastic costumes but the show was very short and apart from that there wasn't much in the way of theming for the superhero day. We didn't see any of them wandering around the site while we walked so it barely felt like we were at a themed event. This contrasted hugely with the Christmas event which had costumed actors around the grounds and lights and music at multiple points.
Around the seating by the kids play area there was no shade at all. We had to stand next to the sink behind the toilet block to feed our 6 month old to keep her out of the sun after changing her. Yes, we could've found somewhere nearby I'm sure but it was a bit disappointing to have so much seating and none of it under cover.
Pan's Garden (I think this was the name) seems to be unkempt and forgotten about which, while no deal breaker, is a shame.
Again, although not a deal breaker, the decision to have unisex toilets seems an odd one when there are enough toilets and space to not have to do that.
Overall it just feels like the sparkle has been taken from the place slightly with seemingly strange management decisions. You absolutely had it nailed down at Christmas, why do you need to change, remove or move things when they added so much value to the place as they were?
เขียนเมื่อ 30 สิงหาคม ค.ศ. 2024
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Tracy A
1 ผลงาน
ส.ค. ค.ศ. 2024 • ครอบครัว
We love this place !! So much to do with the children. One of our favourite places we went over the summer holidays. We will be back soon
เขียนเมื่อ 24 สิงหาคม ค.ศ. 2024
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Michael D
7 ผลงาน
ก.ค. ค.ศ. 2024 • ครอบครัว
Went to fairies vs pirates it was an amazing event set in beautiful grounds plenty to do for kids and adults definitely looking at future events all the staff were amazing with all the kids aswell
เขียนเมื่อ 28 กรกฎาคม ค.ศ. 2024
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Welshlisa
Barry, UK11 ผลงาน
เม.ย. ค.ศ. 2024 • ครอบครัว
Fabulous day out for a multigenerational family!! The dinosaurs and the stamp trail were a huge hit with the little ones and beautiful grounds for the adults to appreciate. All they’ve got going on seems really good value for money. The staff are great. I’ve seen there’s various events in the coming months, really looking forward to the Queen event in September, it sounds epic!!
เขียนเมื่อ 9 มิถุนายน ค.ศ. 2024
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Kirsty B
1 ผลงาน
มี.ค. ค.ศ. 2024 • ครอบครัว
Fantastic family day out. So much to do and see. Both adults and children thoroughly enjoyed themselves. Dinosaurs and stamp trail were a big hit with my little boy and meeting the Easter Bunny was the icing on the cake. We have returned several times since including the disco on bank holiday and can’t wait to go back!
เขียนเมื่อ 6 มิถุนายน ค.ศ. 2024
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Alan k
1 ผลงาน
พ.ค. ค.ศ. 2024 • ครอบครัว
I came here with my family for the princess event, it was absolutely fantastic! The staff are so friendly, hours of fun! We did the story trail, Jurassic Wales, Stamp Trail, watched the live shows and had a meet and greet with the princesses, it was magical! The castle and grounds are breathtaking. I can’t believe how reasonably priced it is. Food was lovely from the trailer (Burger was a solid 10 out of 10) and had a lovely cafe in the actual castle. We spent 5 hours here and can’t wait to come back. Halloween and Christmas events look spectacular! When speaking to the staff, they said that they have a lot of high end events for the summer. We can’t wait to come back!
เขียนเมื่อ 6 มิถุนายน ค.ศ. 2024
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Leigh A
1 ผลงาน
พ.ค. ค.ศ. 2024 • ครอบครัว
Experience largely dependant on the day. We went on the second May Bank Holiday. Compared to a previous visit last Summer it was mostly closed, this included stalls, costumes, experiences and eateries. Last time we came it was the best of days. This time it was a huge disappointment and left me feeling cheated. I won’t go again.
เขียนเมื่อ 27 พฤษภาคม ค.ศ. 2024
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Hi,
We're sorry to hear about your experience and would like to clarify a few things as we're a little confused by your negative review. On the Bank Holiday, we hosted our Prince and Princesses at the Castle event, featuring three shows daily on the Castle Lawns and meet-and-greets in the Castle Library. We also offered Archery & Axe Throwing at the Medieval Farm, FootGolf, and Disc Golf down the Ravine.
Both Lady Anne's Tea Room and Ye Old Fryer Tucks were open for hot food and snacks. Additionally, three fantastic characters (Story Wizard, Bramble the Fairy, and Ranger Grey) interacted with visitors throughout the park. Our gift shop was open, including a free stamp trail for kids to complete and receive a small treat. The event received great reviews all weekend and even gave us the ability to have an additional princess event the following weekend.
If you’d like to discuss this further, please email us at info@fonmoncastle.com with your ticket code.
Thank you!
เขียนเมื่อ 10 มิถุนายน ค.ศ. 2024
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Cymraes1970
Ilkeston, UK45 ผลงาน
พ.ค. ค.ศ. 2024 • คู่รัก
We really enjoyed our visit and I can't believe I've never been here before.
The castle was interesting and the grounds were beautiful and well kept.
We loved the dinosaur walk even without having any kids with us.
It was a bit quiet, especially around the farm area and I had been expecting to see real animals, although understand why this may not be possible.
Unfortunately there wasn't much choice for me for lunch but that wasn't their fault as I'm a fussy vegetarian. The cakes were lovely so it wasn't a big deal.
All of the staff were friendly and helpful and are a credit to the attraction.
We were also amazed by the many different bat species that live there. Have you ever considered nighttime bat events?
The castle was interesting and the grounds were beautiful and well kept.
We loved the dinosaur walk even without having any kids with us.
It was a bit quiet, especially around the farm area and I had been expecting to see real animals, although understand why this may not be possible.
Unfortunately there wasn't much choice for me for lunch but that wasn't their fault as I'm a fussy vegetarian. The cakes were lovely so it wasn't a big deal.
All of the staff were friendly and helpful and are a credit to the attraction.
We were also amazed by the many different bat species that live there. Have you ever considered nighttime bat events?
เขียนเมื่อ 18 พฤษภาคม ค.ศ. 2024
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Sharon H
2 ผลงาน
มี.ค. ค.ศ. 2024 • ครอบครัว
After a mishap caused by myself of a previous booking, the moment we got to the entrance the staff totally organised it so that I had no trouble explaining my situation. X I so appreciated this as the boys were desperate to get in and not patient at all ☺️.
It was a great day, and total shout outs to you all...the castle cafe staff were so kind and helpful and Peter Rabbit was perfect..the boys loved the disco and it was very entertaining, any member of staff we passed etc were so lovely...we easily stayed 4 and 1/2 hours. The archery was good fun and thankfully no need to go to A&E 😉. It was a great day after a very hard wet weather week. Thankyou again and have a lovely Easter.
The H Family x
It was a great day, and total shout outs to you all...the castle cafe staff were so kind and helpful and Peter Rabbit was perfect..the boys loved the disco and it was very entertaining, any member of staff we passed etc were so lovely...we easily stayed 4 and 1/2 hours. The archery was good fun and thankfully no need to go to A&E 😉. It was a great day after a very hard wet weather week. Thankyou again and have a lovely Easter.
The H Family x
เขียนเมื่อ 1 เมษายน ค.ศ. 2024
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