Keele Hall
4
8:45 น. - 17:00 น.
วันจันทร์
8:45 น. - 17:00 น.
วันอังคาร
8:45 น. - 17:00 น.
วันพุธ
8:45 น. - 17:00 น.
วันพฤหัสบดี
8:45 น. - 17:00 น.
วันศุกร์
8:45 น. - 17:00 น.
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ร้านอาหาร
209 ภายใน 5 กม.
สถานที่ท่องเที่ยว
124 ภายใน 10 กม.
มีส่วนร่วม
4.0
71 รีวิว
ดีเยี่ยม
35
ดีมาก
22
ธรรมดา
8
แย่
5
แย่มาก
1
John Fraser
North Cheshire117 ผลงาน
ก.ค. ค.ศ. 2024 • ครอบครัว
This review goes a little beyond Keele Hall itself. My wife, family and I were at Keele University to see my daughter graduate as a medical doctor.
The event was very well organized and the speeches from the academic team were well judged and concise. A memorable day for the Fraser family!
The day ended at Keele Hall with a nice, if fairly basic, afternoon tea. The ice cream was a highlight though and enjoyed by all.
The event was very well organized and the speeches from the academic team were well judged and concise. A memorable day for the Fraser family!
The day ended at Keele Hall with a nice, if fairly basic, afternoon tea. The ice cream was a highlight though and enjoyed by all.
เขียนเมื่อ 13 กรกฎาคม ค.ศ. 2024
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lisa t
1 ผลงาน
ธ.ค. ค.ศ. 2023 • ธุรกิจ
Work Christmas party.......brilliant night the setting was beautiful the staff were very kind and worked so hard, very well organised made you feel special. Food was lovely, no long waits, drinks were ordered on entry and ready when you took your seat or you could have table service or attend the bar ......nothing was to much trouble. 3 course meal, live music, dancing, disco with requests at the table using QR codes so easy, mince pies and coffee you could help yourselves to at the end. One of the best set ups I have seen and good value for money will return next year 👌
เขียนเมื่อ 3 ธันวาคม ค.ศ. 2023
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Craig T
3 ผลงาน
ส.ค. ค.ศ. 2022 • ธุรกิจ
The outside and inside were both gorgeous and I would do it all over again if I could. I'm planning my wedding for here
เขียนเมื่อ 24 เมษายน ค.ศ. 2023
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Mariephilomena L
1 ผลงาน
ก.ค. ค.ศ. 2022 • ครอบครัว
Had afternoon tea at Keele university today for daughters graduate..it was absolutely not worth the money we paid for four people at £100 .
Worst food we have ever had, ordered vegetarian and not give what was on the menu. Coffee weak and tasted cheap.
Really disappointing, ruined are whole experience of a lovely graduation.
Another family felt the same.
Wish we'd gone to the pub instead.
Worst food we have ever had, ordered vegetarian and not give what was on the menu. Coffee weak and tasted cheap.
Really disappointing, ruined are whole experience of a lovely graduation.
Another family felt the same.
Wish we'd gone to the pub instead.
เขียนเมื่อ 22 กรกฎาคม ค.ศ. 2022
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Amy F
6 ผลงาน
ก.ค. ค.ศ. 2022 • ครอบครัว
Stunning venue, went for afternoon tea my family for my graduation. Great value for money, they didn’t cut any corners. Good quality Prosecco, lovely selection of sandwiches, savoury bites, fresh strawberries and a beautiful selection of desserts. We thoroughly enjoyed our experience. The staff were lovely as well! We’ve been out for many afternoon teas as a family and this was one of the best!
เขียนเมื่อ 22 กรกฎาคม ค.ศ. 2022
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Maria M
Telford, UK759 ผลงาน
ธ.ค. ค.ศ. 2021 • ธุรกิจ
I attended keele hall this week (7th & 8th December) for a conference and I must say from beginning- end such a magical unforgettable experience. The hall Itself is outstanding and steeped full of history so wonderful to see everyone getting back to business and live events again. Special thank you to all staff front of house and catering teams. Food was incredible too, highly recommended for business gatherings.
เขียนเมื่อ 8 ธันวาคม ค.ศ. 2021
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Alice S
53 ผลงาน
ส.ค. ค.ศ. 2020
I went for a university visit and it was beautiful, calm and serene. Everyone was very friendly and welcoming and the grounds were gorgeous.
เขียนเมื่อ 18 สิงหาคม ค.ศ. 2020
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Tony P
Stoke-on-Trent, UK7 ผลงาน
ธ.ค. ค.ศ. 2019 • เพื่อนๆ
Out of all the afternoon teas I’ve been to this one tops the bill for being the WORST.
There were two sittings 12.45 and 3pm. We were booked in for the 3pm slot. Everyone congregated in the entrance hall waiting to be seated. By 3.25 we were all still waiting. So it took people to take it upon themselves to find the organiser and get seated.
By the time we were seated it was at a table that hadn’t been cleared from the first sitting. The waiting on staff were obviously students who had no idea how to wait on. It took them ages to clear the used plates and glasses. It took another age for them to bring us clean plates and cutlery.
Eventually we were asked who wanted tea and coffee. When it arrived we then had to ask for cups to drink it from and milk and sugar. The mulled wine which was meant to be served on arrival came with the tea and coffee
The food finally arrived at 4.15 which was average and only just enough to feed the 7 of us.
One of the waiting on staff started to take our plates away 20 minutes later until we told her that we weren’t finished.
In my opinion there were too many bookings and no one to take charge who knew what they were doing. The waiting on staff needed someone to direct them.
I won’t be booking for next year.
There were two sittings 12.45 and 3pm. We were booked in for the 3pm slot. Everyone congregated in the entrance hall waiting to be seated. By 3.25 we were all still waiting. So it took people to take it upon themselves to find the organiser and get seated.
By the time we were seated it was at a table that hadn’t been cleared from the first sitting. The waiting on staff were obviously students who had no idea how to wait on. It took them ages to clear the used plates and glasses. It took another age for them to bring us clean plates and cutlery.
Eventually we were asked who wanted tea and coffee. When it arrived we then had to ask for cups to drink it from and milk and sugar. The mulled wine which was meant to be served on arrival came with the tea and coffee
The food finally arrived at 4.15 which was average and only just enough to feed the 7 of us.
One of the waiting on staff started to take our plates away 20 minutes later until we told her that we weren’t finished.
In my opinion there were too many bookings and no one to take charge who knew what they were doing. The waiting on staff needed someone to direct them.
I won’t be booking for next year.
เขียนเมื่อ 9 ธันวาคม ค.ศ. 2019
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
We appreciate you taking the time to write to share your experience with us. We are sorry that your experience with us was not up to standard. Could you please send us over some information to commercial.specialevents@keele.ac.uk and we will look into this for you.
เขียนเมื่อ 10 ธันวาคม ค.ศ. 2019
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
wadefam
Stoke-on-Trent, UK17 ผลงาน
ธ.ค. ค.ศ. 2019 • คู่รัก
As a family we went for a pre booked afternoon tea today. We booked the early (12.45) sitting and were told that we could have the table for 2 hours. The mulled wine ‘on arrival’ turned up at 1.30 - by then we had been served a small pot of coffee and tea between 11 of us. After chasing up the food it then arrived at 1.45. It was very confusing . The choice was sweet or savoury and each couple had ordered one of each. What arrived was a sweet stack for two and a savoury stack for two, meaning it had to be shared with four people. Between 11 of us there were 5 in total - not enough to share and we had all paid £21. Had to chase staff around the building for more tea and coffee and again one small pot arrived. The staff could not serve the stacks as the tables were so crammed in. The idea was good , the food quite nice, staff tried their best but this was poorly planned and executed. When we left at 3.05 the reception was full with the 3pm sitting waiting for their tables. Good luck - hope it was better for you.
เขียนเมื่อ 8 ธันวาคม ค.ศ. 2019
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Alyssia C
Stoke-on-Trent, UK69 ผลงาน
ธ.ค. ค.ศ. 2019 • เพื่อนๆ
We booked in for a Christmas function and whilst the venue is beautiful the evening left a lot to be desired. I will state that the food was very good - with the exception of whatever goop they had stuck in the Yorkshire puddings, which was vile and unfortunately ruined my favourite part of a roast. We think it was mushroom and horseradish, but even those on the table who liked both ingredients found it not to their taste. Service was also good, if rather rushed. More time between courses would have allowed food to settle and the poor servers to catch up with themselves.
A lot of the problems lay with the entertainment, although the complete inability of the bar staff to make a decent cocktail certainly played a part. It clearly wasn't something they were used to doing and this led to slow serving times at an exceptionally busy bar as they checked instructions even for simple combinations. They were also overly heavy handed with the mixers meaning you could barely taste the alcohol - which at £6.50 a pop wasn't great.
Entertainment wise though... first and foremost, it was deafeningly loud which made conversing at tables all but impossible. The music choice was just noise and it must have been the first time someone's supplied me with a dance floor and I just haven't been interested. It was supposedly club classics but there was barely a classic amongst them and there was a dire lack of Christmas tunes. Whilst the voice of the singer was good, it was disconcerting to have random lines of songs suddenly hammered out by her and the attempts to get people to sing along by cutting the music were dire. It's better not to even expand on the cacophony that was the karaoke lines at the end. I'd trust a choir of chimpanzees to be more in tune but it wasn't surprising considering just how utterly hammered most guests seemed to get.
Considering we were all searched at the door, it was perhaps telling just how many people were drinking their own spirits in the toilets. A lot of those who didn't have a stash of vodka must have been half cut before they even entered the function. It was therefore less than surprising to see a fellow guest doing a no holds barred lap dance at one point in the evening, nor that those at the bar could barely stand straight.
So. Advice?
- Slow the food service down. It's a four course meal not a speed dating service.
- If serving cocktails, train your staff in how to make them. Looking at instructions four times for one basic drink appears unprofessional and slows bar service down. And get the ratios right. The mixer to alcohol ratio was way off as a matter of course.
- Allow people to talk and preferably think rather than blasting heavy beat music so loudly that you may as well be at a nightclub instead of a £50 a head Christmas celebration.
- Music taste is personal but a basic dance line up from a wedding set with chunks of Christmas would have been better than what was on offer.
All in all. Not what I'd expected from the venue and certainly not for the price. I doubt our party will repeat the experience at Keele next year.
A lot of the problems lay with the entertainment, although the complete inability of the bar staff to make a decent cocktail certainly played a part. It clearly wasn't something they were used to doing and this led to slow serving times at an exceptionally busy bar as they checked instructions even for simple combinations. They were also overly heavy handed with the mixers meaning you could barely taste the alcohol - which at £6.50 a pop wasn't great.
Entertainment wise though... first and foremost, it was deafeningly loud which made conversing at tables all but impossible. The music choice was just noise and it must have been the first time someone's supplied me with a dance floor and I just haven't been interested. It was supposedly club classics but there was barely a classic amongst them and there was a dire lack of Christmas tunes. Whilst the voice of the singer was good, it was disconcerting to have random lines of songs suddenly hammered out by her and the attempts to get people to sing along by cutting the music were dire. It's better not to even expand on the cacophony that was the karaoke lines at the end. I'd trust a choir of chimpanzees to be more in tune but it wasn't surprising considering just how utterly hammered most guests seemed to get.
Considering we were all searched at the door, it was perhaps telling just how many people were drinking their own spirits in the toilets. A lot of those who didn't have a stash of vodka must have been half cut before they even entered the function. It was therefore less than surprising to see a fellow guest doing a no holds barred lap dance at one point in the evening, nor that those at the bar could barely stand straight.
So. Advice?
- Slow the food service down. It's a four course meal not a speed dating service.
- If serving cocktails, train your staff in how to make them. Looking at instructions four times for one basic drink appears unprofessional and slows bar service down. And get the ratios right. The mixer to alcohol ratio was way off as a matter of course.
- Allow people to talk and preferably think rather than blasting heavy beat music so loudly that you may as well be at a nightclub instead of a £50 a head Christmas celebration.
- Music taste is personal but a basic dance line up from a wedding set with chunks of Christmas would have been better than what was on offer.
All in all. Not what I'd expected from the venue and certainly not for the price. I doubt our party will repeat the experience at Keele next year.
เขียนเมื่อ 7 ธันวาคม ค.ศ. 2019
รีวิวนี้เป็นความเห็นหรือทัศนะของสมาชิก Tripadvisor และไม่ใช่ของ Tripadvisor LLC Tripadvisor ทำการตรวจสอบรีวิว
We appreciate you taking the time to write to share your experience with us. Could you please send us over some information to commercial.specialevents@keele.ac.uk and we will look into this for you.
เขียนเมื่อ 10 ธันวาคม ค.ศ. 2019
คำตอบนี้เป็นความเห็นหรือทัศนะของตัวแทนของฝ่ายบริหาร และไม่ใช่ของ Tripadvisor LLC
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