They sell sweets and nibbles and cheese platters

I think so too as they have always been mega helpful to me...Give them a call x

I think it might be because there's only 1 person on the desk so they have to deal with face to face customers & telephone calls. I agree that it's very frustrating & I think we should all feed this back to them then hopefully things will improve!!

Maggie, we usually sit in the back row upstairs but at the ticket desk there is a plan of the whole floor so you can choose from that. I prefer upstairs but you can get a table with swivel chairs round it downstairs, which is nice if you're with friends and you can treat yourselves to a bottle of wine and a plate of cheeses and biscuits !

so sorry have no pictures of the royal box,next time I visit I will try to photograph it

I find best time is right on 10am when box office opens. 9 times out of 10 you'll get an answer

We park at the other end of Berkhampsted in the car park next to Waitrose. Then walk up through the High Street. Always found a space and charges are reasonable.