Aqua Spa Lyne Giroux
Aqua Spa Lyne Giroux
3.5
9:00 น. - 18:00 น.
วันจันทร์
9:00 น. - 18:00 น.
วันอังคาร
9:00 น. - 20:00 น.
วันพุธ
9:00 น. - 20:00 น.
วันพฤหัสบดี
9:00 น. - 21:00 น.
วันศุกร์
9:00 น. - 21:00 น.
วันเสาร์
8:00 น. - 17:00 น.
วันอาทิตย์
9:00 น. - 17:00 น.
ความคิดเห็นของนักท่องเที่ยว
แนะนำให้แก้ไขเพื่อปรับปรุงสิ่งที่เราแสดง
ปรับปรุงข้อมูลสถานที่ให้บริการนี้
มุมมองเต็มรูปแบบ
พื้นที่
ที่อยู่
ย่าน: ดูลลาร์ด-เด-ซอร์มู
สถานที่ใกล้เคียงที่ดีที่สุด
ร้านอาหาร
344 ภายใน 5 กม.
สถานที่ท่องเที่ยว
70 ภายใน 10 กม.
มีส่วนร่วม
3.5
59 รีวิว
ดีเยี่ยม
16
ดีมาก
15
ธรรมดา
13
แย่
3
แย่มาก
12
Mathuri K.
มอนทรีออล, แคนาดา2 ผลงาน
ม.ค. ค.ศ. 2023 • เดินทางคนเดียว
The first time I tried this place was during winter of 2023. I took advantage of a Christmas package promotion and booked it, few days before my appointment I received a call saying their hydrocricuit wasn't working therefore we rebooked after 2 weeks. Ones again it wasn't working so they offered 2 gift cards for the water cricuit or else to reschedule. I didn't have many vacation days left, even though I was slightly disappointed that I couldn't get the "whole" experience and booked it regardless. I had the body scrub which was literally 5 minutes, followed by the massage. The massage and it's experience was amazing except for constantly hearing their automatic door opening and closing was very annoying. After the massage I had lunch and a facial done; both were good but I didn't enjoy the experience. The lunch was in the bistro but it was in a very open area and very loud; I felt weird sitting there with a bathrobe on while people were walking around. The facial room was right next to it that you can hear the noise through the wall which killed the relaxation mood. Since I only enjoyed the massage, I decided to gift it to my husband and a friend for their birthdays and they both enjoyed it as well. So I decided to book for myself.
Unfortunately, the day before my appointment I was in a medical emergency that I forgot about the appointment until I missed the call. I called back but I was the 4th on the line, while waiting I got called in so I had to hang up. After a super stressful day, it was late and they were closed so I emailed them explaining my situation and how I'll have to cancel my appointment as I was still at the hospital. They said they will charge me 100% of the charge due to their cancelation policy which I was fine with. I asked them to send me an insurance receipt then; and they refuse to send me the receipt saying the service wasn't given so they can't give it. I don't get what the big deal is; it's still a service I paid for, I received it or not, the therapist got paid with MY money. Their response was the insurance company wouldn't allow it; I still don't understand why they are refusing or what their problem is. It's my money for a service I paid. I received the service or not should not matter. Anyways, after the 1st not so great experience (this spa it's not for someone who is looking for a wholesome relaxation due to their poor wall insulation you can hear everything that's happening outside) and now with their heartless customer support (especially when I emailed and told them I am in the middle of a medical emergency) they will not get anymore business from me.
Unfortunately, the day before my appointment I was in a medical emergency that I forgot about the appointment until I missed the call. I called back but I was the 4th on the line, while waiting I got called in so I had to hang up. After a super stressful day, it was late and they were closed so I emailed them explaining my situation and how I'll have to cancel my appointment as I was still at the hospital. They said they will charge me 100% of the charge due to their cancelation policy which I was fine with. I asked them to send me an insurance receipt then; and they refuse to send me the receipt saying the service wasn't given so they can't give it. I don't get what the big deal is; it's still a service I paid for, I received it or not, the therapist got paid with MY money. Their response was the insurance company wouldn't allow it; I still don't understand why they are refusing or what their problem is. It's my money for a service I paid. I received the service or not should not matter. Anyways, after the 1st not so great experience (this spa it's not for someone who is looking for a wholesome relaxation due to their poor wall insulation you can hear everything that's happening outside) and now with their heartless customer support (especially when I emailed and told them I am in the middle of a medical emergency) they will not get anymore business from me.
เขียนเมื่อ 18 กรกฎาคม ค.ศ. 2023
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cubalover88
มอนทรีออล, แคนาดา28 ผลงาน
พ.ค. ค.ศ. 2022 • เพื่อนๆ
Let me start with my husband buys me a gift certificate for every holiday. On this visit I bought my daughter in law as well as myself. It is a beautiful spa but the service is not what you would expect it to be.
Every time I go I am disappointed. They rush through their pedicures and manicures and don’t pay attention to detail. Their nail polish is old and when I woke up this morning one day after I went my nails were chipping. Very disappointed for what my husband paid.
When I was leaving I went to give them my gift card. The girl at the cash went on to tell me that the price had gone up since he bought it. I just looked at her and said I am not paying a cent more. She went on to adjust prices on her computer to match the price my husband paid. I was disturbed that she would ask me in the first place knowing it was a gift certificate. Embarrassing for me.
The girls that served me were very sweet but maybe overworked or a tad inexperienced. I will be searching for a new spa, maybe less visual and more attentive.
Every time I go I am disappointed. They rush through their pedicures and manicures and don’t pay attention to detail. Their nail polish is old and when I woke up this morning one day after I went my nails were chipping. Very disappointed for what my husband paid.
When I was leaving I went to give them my gift card. The girl at the cash went on to tell me that the price had gone up since he bought it. I just looked at her and said I am not paying a cent more. She went on to adjust prices on her computer to match the price my husband paid. I was disturbed that she would ask me in the first place knowing it was a gift certificate. Embarrassing for me.
The girls that served me were very sweet but maybe overworked or a tad inexperienced. I will be searching for a new spa, maybe less visual and more attentive.
เขียนเมื่อ 8 พฤษภาคม ค.ศ. 2022
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Fabian C
1 ผลงาน
ส.ค. ค.ศ. 2021 • เพื่อนๆ
I went to this spa the place was dirty. Disgusting. I sent them and email. They called me to have a free entrance to change by my mind about my bad experience. They said that they are gonna clean everything well and apologize because it was the cleaning company fault. I went back one week after and the I do not know how a place like this can be open to the public.
เขียนเมื่อ 18 สิงหาคม ค.ศ. 2021
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baghdadlian
มอนทรีออล, แคนาดา3,282 ผลงาน
พ.ค. ค.ศ. 2021
I had booked an advanced pedicure for 90 minutes. I had my treatment and when I went to car I looked at time and it was 60 minutes had lapsed.
Well this was the first and last time I go there
Well this was the first and last time I go there
เขียนเมื่อ 4 พฤษภาคม ค.ศ. 2021
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Kayli
มอนทรีออล, แคนาดา1 ผลงาน
ก.พ. ค.ศ. 2020 • เดินทางคนเดียว
I have been a loyal customer here for years but every year the service and quality just goes downs. The service here is TERRIBLE, there is not even a hello or a welcome once you walk in just a blank face. The reason I am never going back is because I booked an appointment a week before requesting a certain person, they had said yes she is available and your appointment will be with her. Arriving there they put me with someone else, no explanation, no apology just a blank face. Which seems to be the only emotion the receptionists have. I refused to go with someone because the lady my appointment is the only lady I have ever had a good experience with, others are rude or just do not do the waxing properly. It honestly has felt like more of a chore to come here lately for my personal care needs than a fun relaxing experience because the service is just so bad. Last time I will ever be going.
เขียนเมื่อ 19 กุมภาพันธ์ ค.ศ. 2020
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Deborah D
2 ผลงาน
ก.พ. ค.ศ. 2020 • เดินทางคนเดียว
I have been going to this place soon after it opened. The customer service has declined steadily and is at its all time worst!!! They messed up the person my daughter was supposed to have an appointment with. Instead of apologizing or even acknowledging the inconvenience of the error.. there was just a blank face. Complete lack of professionalism at this place despite the steep prices. So many other places in the West Island .... don’t waste your time and money!!!!
เขียนเมื่อ 16 กุมภาพันธ์ ค.ศ. 2020
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Chant12
มอนทรีออล, แคนาดา25 ผลงาน
ธ.ค. ค.ศ. 2018 • เดินทางคนเดียว
je suis allée 3 fois pour des massages et j'ai été déçue a chaque fois. Je n'ai aucun reproche a faire sur sur les massothérapeutes, elle sont compétentes et offrent une belle expérience mais l'endroit est épouvantablement bruyant. J'ai eu droit aux clientes qui jasent au téléphone malgré les affiches ou qui parlent entre elles sans chuchoter, en plus des employées qui trouvent que c'est une bonne idée de jaser dans le corridor menant aux salles de massages...Quand je vais au spa, c'est pour relaxer et cet endroit n'est pas la place idéale pour ça.
เขียนเมื่อ 10 กรกฎาคม ค.ศ. 2019
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IsabellaKay
มอนทรีออล, แคนาดา13 ผลงาน
พ.ย. ค.ศ. 2018 • เดินทางคนเดียว
I've been hearing for 2 decades that the owner is not a nice person and it obviously trickles down to the girls working there. The girls do not look happy and you feel that as a customer. Most are not chatty and friendly. The last time I was there, Jessey waxed my legs. She was quick and efficient but at the end she didn't even do a quick scan to see if she missed any spots. She was just taking off without even having applied any cream, but I stopped her and said there were a couple of small areas that were missed. She could have said, "Sure no problem" and waxed it but instead I got attitude as if I am being an annoying client. At the end, I pulled up my leggings with difficulty on my sticky legs full of wax. I never saw her after that at reception, she just disappeared. At the price they charge, you would think they would take the time to apply some cream not only to soothe the irritated skin but also to remove the sticky wax leftover in some areas.....
This place makes you feel rushed. I can't recommend the massages either because you show up on time but they make you wait, then they cut your massage time. It is not ok to receive a 50 min. massage because they are running late. That is not the client's problem! We pay for 60-min, give us 60-min. The rest of the logistics is up to them. Leave more time between appts if you have to and book less of them per day.
I read that people who wrote to the owner because of bad service got no response. This is not surprising at all to me. She doesn't care about customer service, never has. There are so many other places that are equivalent in price. Go there.
This place makes you feel rushed. I can't recommend the massages either because you show up on time but they make you wait, then they cut your massage time. It is not ok to receive a 50 min. massage because they are running late. That is not the client's problem! We pay for 60-min, give us 60-min. The rest of the logistics is up to them. Leave more time between appts if you have to and book less of them per day.
I read that people who wrote to the owner because of bad service got no response. This is not surprising at all to me. She doesn't care about customer service, never has. There are so many other places that are equivalent in price. Go there.
เขียนเมื่อ 11 ธันวาคม ค.ศ. 2018
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flygirl75
มอนทรีออล, แคนาดา187 ผลงาน
ต.ค. ค.ศ. 2018 • เดินทางคนเดียว
I have been a devoted customer of this spa for over 8 years. Last Saturday, I had the privilege of having some alone that to myself. I booked a 60 minute massage at 9 AM. I was placed in the room with a jacuzzi and fancy curtains. The minute I was left alone to get changed and laid down on the table, I could hear what sounded like a TV running in the background. I mentioned it to the masseuse and that was that. Not even 10 minutes later, I hear loud voices talking, beat-heavy music and a lady barking out orders. The whole massage was like this, not peaceful and serene. Turns out the new gym next door to the Spa has paper thin walls! I complained to the Manager, who told me they are aware of the problem but there is nothing to be done about it. My masseuse also complained on my behalf, promised me I would hear from the Spa and nothing. Certainly, the spa has lost me as a client for future massages.
เขียนเมื่อ 6 ตุลาคม ค.ศ. 2018
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Unhappyclient
มอนทรีออล, แคนาดา5 ผลงาน
ส.ค. ค.ศ. 2018 • เดินทางคนเดียว
I`ve been to this spa for many years and the service has gone to HELL!!! The employees working there must be paid on production because you are rushed out of there so fast and they are unpleasant. I go there for a full leg wax and not even half an hour later I`m at the cash paying, half of the time they don`t even apply cream. I went for a 1 hour deep tissue massage not long ago and I got a 45 minute rub down. SERIOUSLY PISSED. They should really start paying attention to customer service.
เขียนเมื่อ 15 สิงหาคม ค.ศ. 2018
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herbmarylevine
มอนทรีออล, แคนาดา
What is the difference between a Regular Manicure & a Spa Manicure?
AlexTarMtl
มอนทรีออล, แคนาดา353 ผลงาน
I'm a man and love a nice strong relaxation Swedish massage. I have tried 2 of their masseuses Sarah and another one but I was disappointed. I prefer younger ones as I find they are Stronger and have more up to date techniques...Can someone recommend the best masseuse here?
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อ้างสิทธิ์ในข้อมูลสถานที่ให้บริการของคุณAqua Spa Lyne Giroux (Dollard-des-Ormeaux, แคนาดา) - รีวิว - Tripadvisor
คำถามที่พบบ่อยเกี่ยวกับ Aqua Spa Lyne Giroux
- Aqua Spa Lyne Giroux เปิดให้บริการเวลา
- อา. - อา. 09:00 น. - 17:00 น.
- จ. - จ. 09:00 น. - 18:00 น.
- อ. - พ. 09:00 น. - 20:00 น.
- พฤ. - ศ. 09:00 น. - 21:00 น.
- ส. - ส. 08:00 น. - 17:00 น.
- โรงแรมใกล้ๆ Aqua Spa Lyne Giroux:
- (1.61 กม.) Embassy Suites by Hilton Montreal Airport
- (1.59 กม.) DoubleTree by Hilton Pointe Claire Montreal Airport West
- (4.32 กม.) Hampton Inn Suites by Hilton Montreal-Dorval
- (1.76 กม.) Comfort Inn Montreal Aeroport
- (6.91 กม.) Montreal Airport Marriott In-Terminal Hotel
- ร้านอาหารใกล้ๆ Aqua Spa Lyne Giroux:
- (0.00 กม.) Boustan
- (0.04 กม.) Enoteca Monza Pizzeria Moderna
- (0.13 กม.) Starbucks
- (0.18 กม.) Bâton Rouge Grillhouse & Bar
- (0.13 กม.) Thai Express Restaurant Dollard-Des-Ormeaux