Dear Khun Adam, We sincerely apologize for the charges and many thank for you recommend helping us improve. According to your mentioned, large circle blood stained with eight towels and two bed sheets still not get off. After washed with especial bleach liquid many times, it still had yellow circles stained on it, so we have to leave it away that could not use it for next guests. And for the safety deposit box in the room, we never inform that we have it in the room, so really sorry to make you disappoint. Lastly after we got the recommend about mosquitoes, we are immediately contacted a pest company to control it now. We apologize for whatever inconvenience this may cause you again. Best Regards, General Manager Assistance Pocket Park Chaiyaphum