I stayed at Hotel Ruwan for the 1st time in 2009, the Owner Mr. Milroy & his staff was very good friendly and we got good rooms, food. and every time I go to Katharagama even if I didn't stay at Hotel Ruwan I always make a visit and say Hi to all of the staff including Milroy. they had a very friendliness with everyone. I called today to make a booking and they told me the Owner Mr.Milroy passed away a year back. Very sad news "May he rest in peace". And As always for me Hotel Ruwan is a good Hotel to stay, Hope his Sons will carry that vibe & provide the same service like their father.
We were went to Hotel Ruwan when our Katharagama tour.Its was very warm welcome us by them but after that evening rain came very hardly.All of hotel flooded by mud water.We have to change our room immediately but they didn't give any positive feed back.We are really disappointed.They shoe us many rooms to change but all that rooms are getting wet by rain.Rooms dosent have any safety door look system and some windows dosent have locks.Food are not too much tasty,but expensive.
it's very disappoint to say that Hotel Ruwan in Kathragama is worse in their hospitality. The worse thing is they changed their room rates when leaving the hotel. Only that rooms, bathrooms , chairs , AC machines and swimming pool including their room service is very bad. The way owner talked to the customers is very disappointing. At the beginning , they gave us a cheated welcome and when leaving they were very bad at the customers. Their charges are very high and they changed them on and off. we do not recommend this hotel to anyone to get accommodation. There were twenty members with us . All of us have decided never to visit this place again. Actually very, very , very disgusting.
It is better than the other places and staff was nice. It is almost middle of the city and easy access to temple and other places. Food was good and rooms also neat. What I have seen here basically, neat room and family accommodation.
คุณเป็นเจ้าของหรือผู้บริหารสถานที่ให้บริการแห่งนี้ใช่ไหม อ้างสิทธิ์รายชื่อธุรกิจของคุณเพื่อตอบรีวิว อัปเดตโปรไฟล์ และอื่นๆ อีกมากมายได้ฟรี
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