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We stayed in Dec/19 and booked the “Twin Room with Private Bathroom - Non-Smoking”. When we arrived. There is no one in the reception and there is a guide to instruct is to call a number or sent an email, we used the FAX machine on the desk to dial to the phone number and a person answered to wait until she coming to the desk. Beside this, the registration was fast. The room was clean and all amenities are ok. There was is and area with washing machine, you can use for you own and it’s free.