Well like most of the comments the check in needs to be addressed.
Im not sure how a resort can see on tripadvisor many times that the check in is an issue and not do anything about it. We were lucky and got to the...เพิ่มเติม
Just returned from the Barcelo Maya Beach Hotel. I cannot speak highly enough on this resort.
I will begin with the reception. Could improve (very slow service) not enough staff to accommodate the arrival of people.
Resort: Extremely clean
Room: Needs to be updated but...เพิ่มเติม
My husband and I stayed at Barcelo 14yrs ago for our honeymoon and returned with our children for a family vacation. We were well aware of the additions to the resort and had a great time, however there were some issues.
We stayed in...เพิ่มเติม
This is by far the worst place i ever stayed. My vacation was bad already when my check in last 2:50 min., that's absolutely ridiculous!!! Nobody knows what they are doing! Extremely disorganized! I felt like the workers were on vacation not us! I was...เพิ่มเติม
The whole resort - staff, amenities, beach, food service was excellent. We came as a larger family group with a wide variety of ages. There was lots of activities for everyone from young kids who went to the Kid' Club, the Mall and Spa for...เพิ่มเติม
Can someone tell me why check in takes so long? Is it because of the line and not enough people working? Going in May but arriving on a Monday so hoping check in does not take that long. Seems to be the biggest complaint about this resort. You would think they would do something to fix the problem.
27 เมษายน 2017|
คำตอบแสดงคำตอบทั้งหมด 3 รายการซ่อนคำตอบทั้งหมด
คำตอบจาก DPHMontreal | รีวิวสถานที่ให้บริการนี้ |
We took a private transfer from the airport so we arrived before the rush. It went well. This could be an option for you, plus you don't stop at all different hotels - straight through.
Does Barcelona maya beach resort offer a shuttle to and from Cancun Airport?
Yes, the do. However, I have read some troubling posts of late regarding the reliability of the transfers. I would strongly advise you to book private transfers. We personally use Canada Transfers, and have nothing but... เพิ่มเติม
Yes, the do. However, I have read some troubling posts of late regarding the reliability of the transfers. I would strongly advise you to book private transfers. We personally use Canada Transfers, and have nothing but absolute praise. I am sure it is possible, through Barcelo with some of the packages they offer on the website to get transfers in, but any savings you have, doesnt make up for them not showing up to take you to the airport, which is what I have read lately. Barcelo wears a lot of hats as a resort, family resort, concert venue, convention center, romantic couples resort...ect. We chose our transfers privately, because thats all they do! And missing flights is a very expensive venture. Just my two cents. Good luck. Feel free to message me with any and all questions regarding this resort. We are returning in October for our 5th visit.
can you please tell me about the new environmemt tax that we directly have to pay during the check in at the hotel? I heard it was 20 mexican pesos per room and per night...Is that right?
can we pay by credit card?or should be cash?
And please what are the exact price if exit taxes at the airport?
3 years ago we paid 50 dollars per person when we left...
thanks a lot