Dr.(?) Dakshinamoorthy, Good to have feedbacks from other guest. I always read, that make a fair judgement. But what is shocking your standard of English for a qualification in front of your name. What kind of doctor - doctorate in Tamil? - . You should know the basic English, the kind of silly spelling mistake in your comments - a few "very teruble ", "toleate Wat ". Sometimes what I heard from the Hotel staff, the guest behaviour also contribute to the irritation of the staff. Any industry few things one should remember - 1) whoever interacting with customer - Customer is always correct and boss. That's the first rule in customer service in western countries. (Try your best to be nice and say things in nice way). If you find out-of-control behaviour call your manager to help you. 2) To guest/our people whoever you are a millionaire or minister doesn't matter - the saff is not your home maid, to boss around, always try to ask/talk gently, keep your most high decency in your behaviour. And getting angry or shouting in the lobby reflects your real poor background. I see our Tamil people from Tamil Nadu few of them, their behaviour in public places in airport, inside the plane or hotel lobby/restaurant, very shameful. Too loud in talking in cell phone in public places and loudly arguing - our standard of living went up so high, that should match our behaviour too.We should learn or change a lot of our own behaviour too. I was born and brought up in Thalaiyuthu, Nellai. Not a foreigner or North Indian.