เราสังเกตเห็นว่าคุณกำลังใช้เบราว์เซอร์ที่ไม่สนับสนุน เว็บไซต์ Tripadvisor จึงอาจแสดงผลอย่างไม่ถูกต้องเราสนับสนุนเบราว์เซอร์ต่อไปนี้: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Upon approaching the hotel, it seemed abandoned. You could tell it was once really nice, however, it looked as though it had not been cared for (perhaps suffering from lack of use during the pandemic??). The entrance had quite a bit of bird poo particularly on the glass awnings. Then, when I went into the hotel, the receptionist was distracted with her colleagues talking and did turn her head at all for many seconds as she happily sipped her drink. When I did get her attention, she was quite pleasant and proceeded to check me in. Once we got through the necessary forms, they insisted on taking payment straight away. But the payment was way in excess for one night. Clearly, it was a mistake and the gentleman receptionist voided the charge right away, but insisted he could not give me a room until he had sorted the reservation. We were offered a drink and an opportunity to wait. Many minutes later, I asked whether he could just void the existing reservation and create a new one. At this point he just charged me the initial room rate and proceeded to give me the room key. We went to the room which should have been a family room, but was not. So another trip back to reception. They gave us a new room and all was well until the evening. We were placed at the rear of the hotel which overlooked the lake. It was nice but also loud as our room (and all the others on this side) were cantilevered over the patio. And the folks enjoyed themselves until quite late. In the morning, at 8:00, our door was knocked on and entered by cleaning staff who promptly exited again, but we were sleeping. The breakfast was mediocre. I am struggling to recommend this place. Whilst the room was larger and clean, and the hotel does have a modern vibe going on, there are a lot of small things that took away from the stay even though they were rectified.…