เราสังเกตเห็นว่าคุณกำลังใช้เบราว์เซอร์ที่ไม่สนับสนุน เว็บไซต์ Tripadvisor จึงอาจแสดงผลอย่างไม่ถูกต้องเราสนับสนุนเบราว์เซอร์ต่อไปนี้: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel is of a poor standard, bathroom was dirty and no hot water for a shower, the bed was uncomfortable and room was basic and not clean. We had a room at the top of the stairs so could hear all the comings and going’s of all the other guests, at all hours of the morning. Seemed very unprofessional and the hotel definitely needs a renovation. Staff on duty were not professionals and didn’t seem interested in resolving our issue just to pass to someone else. We made a complaint which was responded to, with the usual explanation, no refund on the room which was disappointing, we were told however if we in area again to let them know and we can stay there free of charge, but I would never stay there again or recommend to anyone. If your in the area stay at the premier inn so much better.…
Superb experience. Very friendly staff, tasty food and a huge, well appointed room. The bed was super comfy and I had a great night’s sleep. This is a lovey place for a retreat and it’s just a short drive from Nottingham city centre but incredibly peaceful and quiet.
คำตอบจาก Brenton Dinham, General Manager ของ Bestwood Lodge
ตอบกลับเมื่อ 9 ก.พ. 2023
Dear Richard U, Thank you for the fantastic feedback following your recent stay with us. We have recently upgraded our beds - and appreciate your comments. I am delighted you were looked after and enjoyed your stay with us and I look forward to welcoming you back in the future Kind Regards Brenton
My friends and I recently stayed overnight at the Bestwood Lodge Hotel and I want to highlight how lovely all the staff were. We felt welcomed and looked after at all times. The rooms were lovely and the bed very comfy. Food was delicious and they catered for my dietary requirements with ease. I would definitely recommend and stay again.
คำตอบจาก Brenton Dinham, General Manager ของ Bestwood Lodge
ตอบกลับเมื่อ 9 ก.พ. 2023
Thank you for your great 5/5 review. We are very big on dietary requirements and glad to know, your restrictions were taken care of. We look forward to welcoming you back in the future. Kind Regards Brenton