It's super easy and there are 2 people helping all the time, the boat come and go very often till late night.

Hi, yes it is possible, but you have to turn to the hotel directly, it is on the Belmond Group website

For tea the best place os the Monaco and gran canal hôtel or the Florian san Marco place.

Dear mggtravel, thank you so much for getting in touch and for your kind words! Unfortunately we do not have a frog at the moment, but we do have an adorable bunny named Tobia who lives in our gardens. Do let us know if there are any other questions we can answer. All the best, Belmond Hotel Cipriani

Dear Peter P, first of all thank you so much for your concern. As mentioned by our beloved Walter, indeed there have been more days of high tide or "acqua alta" than usual this year, however the city has been back to normal life for quite a while now and our hotel luckily hasn't been affected in any major way. We are very lucky and thankful for this! Please note that, as per usual, our hotel will remain closed for the winter and will regularly reopen on 20th March for the new season. We do hope to welcome you throughout 2020! Kind regards, Belmond Hotel Cipriani